Ratings based on 31 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
3.6 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by victoriano

Great area

Posted Feb 8, 2014
Excelent uvixation near restaurants boutiques cleannes area. Very good hotel overal
2 out of 5
for Everyone
by antonio from b

Look nice but bed mattress must to improve

Posted Jan 20, 2014
Nice but you can hear everything from first floor to third floor very hard to take a nap!
5 out of 5


Posted Jan 7, 2014 on Hotels.com
5 out of 5
for Everyone
by steve from san francisco

Great staff

Posted Oct 14, 2013
I only stayed 3 days but i would definitely stay again... its not all 5 starish but the staff make you feel more as a family member than a guest... Definitely will be returning to this hotel on my many future visits to Zapopan....
4 out of 5
for Everyone
by Victor from Illinois

Nice hotel in the Zapopan area.

Posted Oct 7, 2013
Pros: Comfort and cleanliness
Cons: Restaurant opening on time, Door safety lock
Overall the hotel was really good, but the restaurant was late to open and the safety lock in the door was not working. Other than that, the hotel is functional and comfortable.
4 out of 5


Posted Sep 17, 2013 on Hotels.com
4 out of 5
for Getaway With Friends

close to major mall's and exellent restaurants

Posted Aug 31, 2013 on Hotels.com
second time here staff is cordial and food in restaurant is great ,ac in rooms works perfectly ,prices are substantially lower than other higher priced hotels that I have stayed at ,and had constant problems with poor ac I live in Houston, Texas very hot and humid most of the year ,not something I need to deal with on vacation to have a good night's sleep overall very pleased
4 out of 5
for Everyone
by Rose from Florida

Excellent experience, exceptional staff.

Posted Jun 19, 2013
Pros: The staff was fantastic. Big room. Very nice restaurant, a bit expensive but definitely worth the breakfast buffet which lasts until noon.
Cons: ATM machine does not work. Do yourself a favor and get lots of pesos before you arrive in Mexico or at airport.
Location: A bit far from downtown but an easy taxi ride away. Nice restaurant across the street. Take the tour to Tequila!!! Great experience! Ask for Blanco!
We were in Zapopan recently for a wedding and stayed at The Country Plaza for 4 nights. We didn't expect too much because of the excellent price and were pleasantly surprised by the accommodations. The hotel lobby is very nice with a good gift shop that sells everything from souvenirs to sodas and cigarettes. I wish I had purchased more souvenirs there since the prices were very good, especially compared to the airport! The staff is wonderful!! The front desk is warm and helpful and several of them speak very good English if needed. The employee who helped us constantly was Alberto, the concierge. He does everything he can to help the guests at all times. He is kind and professional and never made us feel like the pain in the neck we must have been. I asked him a million questions and he was always so nice to us. We wanted to go to Tequila and he made all the calls for us and even got them to pick us up at the hotel even though we were not one of their stops. The room was spotless, but as mentioned the beds are hard. I spoke with friends in the area and they let me know that very firm mattresses are the bed of choice in that part of Mexico. The size of our room was impressive. Very large with a huge walk in shower in the large bathroom. There were several English channels on the TV which was nice for us since our Spanish is terrible at best. The hotel has an excellent restaurant. It is a bit expensive but the breakfast buffet is worth it.
4 out of 5
for Couples
by alex from houston

Easy access to major shopping centers

Posted Jun 9, 2013 on Hotels.com
overall good ,staff is cordial and helpful ac in rooms works great ,a must for me
4 out of 5
for Business Travelers
by Jackson from LA

Mexico Business Trip

Posted May 8, 2013 on Hotels.com
Have been staying at this hotel for years now, every time i visit Guadalajara. Staff is always extremely friendly except the gentleman that is in charge of the restaurant below. This time, we stayed on the 4th floor closer to the balcony, it is some what noisy but overall, it is fine. Good for the money and front desk staff and bell boys for sure is VERY VERY friendly!!