Ratings based on 93 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom tapachula, Chis.

Excelente ubicación

Posted Apr 22, 2015
En general el hotel muy bien, las habitaciones cómodas y perfectamente limpias y cuidadas, el estacionamiento si es un problema, esta muy incomodo, los espacios reducidos y difícil de maniobrar. Cabe también mencionar que a la hora de hacer el check in, no había disponibilidad en la habitación que había reservado, por lo que nos dieron un free up grade. Un hotel muy bien cuidado en cuanto detalles. Totalmente recomendable
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Guatemala

Excellent hotel, nice people, awesome breakfast.

Posted Apr 19, 2015
Pros: The room rate, the location, the decoration.
Cons: The water temperature of the pool. It is a little bit cold.
Location: Location is near the main highway and easy to find. Several restaurants near by.
Nice hotel with european style decoration. Staff was very pleasant and helpful. The parking lot is secure and the breakfast buffet was complete and delicious. The suite we were at was comfortable, clean, roomy.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom monterrey

Recomendable para estancias largas

Posted Apr 4, 2015
Excelente servicio, las habitaciones son muy amplias y completas para quedarse algunos días. Podría mejorar el desayuno ya que no es muy completo y podría mejorar la cocina.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 31, 2015
Pros: Decorations
Cons: Pool and plazas
Location: Plaza las Galerias
Full size kitchen with amenities, no pool. The staff is friendly and nice. Rooms are well decorated, and staff is easy to get along with.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom g

Cercano a lugar al que tenía que acudir

Posted Mar 17, 2015
La realidad es que elegí el hotel por su ubicación cercana al lugar en donde tenía que estar, y solo fue para dormir, me parece que el check out time es muy temprano
4 out of 5
Recommended
for Everyone
by A verified traveler

the staff was overall very nice except for one.

Posted Mar 13, 2015
Location: convenient and visually rich in ART
The first room #501 was unacceptable with only one small very high inside window which when opened showed cables. The girl from the early morn reception was not accomodating to help me with my clausophobic condition and told me to come back the next day. I honestly didn't know if I could survive the night in #501. I wanted a refund with no luck from this person. That evening I asked the nite reception person to help me and immediately he moved me to another room with many window and my whole experience transformed. Thank-you to Martin. Breakfast was a nice addition and overall the staff very friendly and helpful(except the early morning girl) to make this a very nice vacation trip. I especially enjoyed the art throughout the hotel, even to the parking area. I recommend this hotel and would come again if I can have a room with a lot of window! That nite I asked the person at the reception to help me
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 24, 2015
Exelente opcion en ubicacion, intalaciones y trato del personal
5 out of 5
Recommended
for Everyone
by A verified traveler

hotel cerca de mi seminario de medicina

Posted Feb 3, 2015
Pros: instalaciones, decoracion y el restaurante.
Cons: mas iluminacion en el exterior.
Location: buenos restaurantes y lugares de interes cultural.
atencion excelente, el desayuno incluido en el precio, muy variado y delicioso...la habitacion master suite de la torre holanda, comodisima...mi proxima estancia en Zapopan sera en el mismo lugar.
5 out of 5
Recommended
for Getaway With Friends
by Alejandrofrom León, Guanajuato

Una joya de hotel

Posted Jan 28, 2015 on Hotels.com
Una experiencia excelente! La suite muy amplia y acogedora, el servicio excelente y la ambientación del hotel única! Altamente recomendable!
4 out of 5
Recommended
for Couples
by A verified traveler

Un poco ruidoso, pero excelente servicio

Posted Jan 23, 2015 on Hotels.com
Se escucha mucho las otras habitaciones, murmullos, pasos