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Reviews of Schloss Prielau Hotel & Restaurants

4 out of 5
Schloss Prielau Hotel & Restaurants
Hofmannsthalstraße 10, Zell am See, Salzburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 53 out of 84 reviews" "
Rating 8 - Good. 16 out of 84 reviews" "
Rating 6 - Okay. 10 out of 84 reviews" "
Rating 4 - Poor. 4 out of 84 reviews" "
Rating 2 - Terrible. 1 out of 84 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
What an amazing experience! Highly recommend. The accommodations were gorgeous and everyone so friendly. We felt like royalty.
Stayed 1 night in Apr 2023

8/10 Good

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Nothing Special
Beautiful building and grounds but felt somewhat soulless. The room was disappointing for a superior room and cost. I think we wrongly interpreted several of the room photos to be of a superior room which they are evidently not. If you want a historic venue, fancy restaurant and prepared to pay a high price for a mediocre room go for it!
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. The room was very well insulated and quiet, there was a wedding party that day, and we couldn’t hear anything from outside. The decor is more Protestant than Vatican opulent, which I prefer and feels more native to the region. I recommend getting dinner at Mayer’s but be prepared, it’s a 3 hour event.
Stayed 1 night in Jul 2019

10/10 Excellent

KIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful country retreat
The “Schloss” was run by a very professional team. Thoroughly enjoyed our four night stay in an historic property situated in beautiful and peaceful countryside. We did not have a car so it was necessary to book taxis as property several minutes walk from nearest town/restaurant. One comment that I feel is relative - do try and ascertain your guests’ expectations and abilities. Our room was on third floor (no lifts) due to age of property etc. one of us was 87 and we, because we can, walked up and down the quite steep stairs 3-4 times a day . We were offered accommodation on lower level when we arrived!! We looked upon it as “exercise”. !! You are sure to enjoy this delightful property in an oasis of beautiful and peaceful countryside. Needless to say we thoroughly enjoyed the cuisine. Thank you (especially Mickey)....
Stayed 4 nights in Jun 2019
Response from Anette on Jun 18, 2019
Dear Ladies, thank you so much for your Kind comments which we really appreciated. Although you do not look, or move or seem to be older than 70 years we were happy that you make your journey from far away Australia to our place. It was a pleasure to have you with us and thank you as well for the nice talks we had during breakfast. With warm regards Yours Anette Mayer & staff

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private, cozy getaway
My wife and I and our doggy stayed at the Fischerhaus for three nights. We loved the privacy and seclusion that the Fischerhaus (cabin/cottage) offers—a true getaway. Did I mention an entire lake to ourselves? Also, heated floors are my new favorite thing. Despite being separate from the main Schloss (castle), housekeeping took excellent care of our room without intruding on our privacy. Breakfast was delicious. The staff was friendly and courteous. Overall, the stay was fantastic for all three of us. Highly recommend staying at this property; especially at the Fischerhaus.
Stayed 3 nights in Feb 2019

10/10 Excellent

Varvara, Dubai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience at the castle! The territory is beautiful, its not located far from the city center but is very quiet - just what we needed during our vacation. The owner - Anette, went above and beyond to make our stay memorable. The highlight of this was her driving me to the train station herself on the day when we could not find any taxis available. I stayed in the room 32 which was one of the most beautiful rooms I ever got to stay in. The breakfast had everything we needed with fresh warm bread available every day. There is a sauna on premises which is great after active skiing. I'd definitely recommend Schloss Prielau!
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Amenities
Disliked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming innkeeper (Annette). Great location for a peaceful & quiet stay. Beautifully appointed rooms. I wish the restaurant would have been open (closed MON-TUE, but nothing on hotels.com indicated that).
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Perfect.
Fantastic place. Beautiful hotel with charm like few others we have been in. Great breakfast. If we were to come back to Zell, this would be the place to stay again. Nothing to do with the hotel, however, the town of Zell has changed a lot.
Stayed 2 nights in Aug 2018

8/10 Good

Ami, Charlotte, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the 2 bedroom suite for 1 night traveling through Bavaria. The property was beautiful with lots of charm. The beds were very comfy and the bathroom was very nice. Loved the decor of the hotel. Very short walk to the lake and pretty walk to the main area of Zell Am See where all the restaurants and shops are. The hotel was very quiet and peaceful. While it did not bother us, I'll warn you that there is no elevator in the hotel so bags will need to be carried up to upper floors. There is no one hanging out at the front desk past 5 or 6 pm, but they could be reached by phone if needed. We did not have any meals at the hotel, so can't comment on that. I'd definitely recommend this hotel for a peaceful stay in Zell Am See!
Stayed 1 night in Jul 2018
Response from Anette on Jul 25, 2018
Dear Ami, thank you very much for your nice comment on our place. Our rooms were totally renovated last November and the beds you stayed in are the best you can get in the market. The reception is occupied until 7 o'clock but the staff is on the opposite side in the restauant at least until 12 at night. Once again thank you for taking your time to do the comment and hopefully we can see you again at Schloss Prielau. Warm regards Anette Mayer Director

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
over the Gross Glockner and down to Heaven.
we were on a driving tour of Europe and selected this hotel from the photographs on their website and its location being situated between our departure that day, Venice, and our destination, Munich. What a piece of luck! what a fabulous place, with its own church and, the best bit, an amazing restaurant!! Ros and i loved it and the hosts could not be more welcoming. lovely people. we will try and return again some day.
Stayed 1 night in May 2018
Response from Mayer Anette on Jul 11, 2018
Dear John, thank you very much for your heartwarming words regarding our Hotel. It will be our upmost pleasure to have you with us again any time suitable. With our very best regards Anette Mayer & Team

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel!
This hotel was magical! It felt we were stepping back in time but with all the modern comforts we could want! The room was beautiful, clean and well equipped. The hotel staff was very nice and knowledgeable and the spa was perfect to relax in! We also ate at the Mayers restaurant which was an amazing experience! We will definitely be back again!
Stayed 1 night in Dec 2017
Response from Anette Mayer on Jan 9, 2018
Dear Mr. Ryan, it is a great pleasure for me to read such nice words regarding our place. We are happy that you enjoyed your time with us and look Forward to welcome you again. With warm regards Anette Mayer Hoteldirector

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Charming property but simple rooms
The property is charming and well-located. However, there is no elevator or air-conditioning. The room was small. The room description was misleading: "Layout - Separate living room" -- I believed there would be a bedroom and a separate living room, i.e. two rooms. But the living room was a common, shared space outside the hotel room.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and peaceful hotel
Our stay at this historical hotel was wondurafual, we enjoyed it and definitely will be back again
Stayed 2 nights in Aug 2017

10/10 Excellent

Kaitlyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was one of my favorite stays! I fell in love with Austria because of this place. Beautiful location and the staff was very friendly and accommodating.
Stayed 3 nights in Jun 2017

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

MARJAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at the hotel. Very nice and kind staff. Great location. To wake up in such surrounding ... what a treat! Breakfast was delicious! Only down side is that restaurant closes very early. We called hotel and announced our arrival time and still could not get any warm food at 21:00 ... Pity, hotel at this level could consider making an exception. Other than that ... We can only recommend. Hope to back soon.

8/10 Good

Ka Yu, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
Relaxing trip. The area is quiet which we loved. It can be a little inconvenient if you don't drive because it's located quite far away from Zell am See center. But it's also a paradise away from all the noise. There are deers in the backyard. Magnificent lake view. We also loved the steam room. Went there to relax every night after skiing/hiking. Breakfast is small and traditional. But it's all fresh. Room windows need to be repaired though. They looked fragile. We tried to open them but those creaking sounds were scary.

10/10 Excellent

Michael, Berkshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Schloss
We stayed just one night, the hotel is beautiful , stylish, a perfect blend of antique and modern, furnishings . A totally special weekend in luxury, probably the most comfortable you can be in a 16 century castle. The rooms felt warm and cozy despite being spacious, even though it was freezing outside. ln a lovely quiet and secluded location yet near enough to Zell am See. Fantastic room, with a great additional temporary bed for our 7 year old. Nespresso machine lovely touch. Staff were polite but welcoming and friendly. Loved the traditional Austrian furnishings and kachelofen!

8/10 Good

Yishai

Liked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Eileen, Georgetown, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Highlight of Our Austria Trip
Hotel accommodation was excellent. Schloss has unique historic/hunting lodge character. Rooms are very nicely decorated, each with a different theme. Schloss is located in charming country-like surroundings near lake with panoramic view of mountains. Room was clean and bathroom was very modern. We unfortunately were not able to make use of the spa or eat breakfast there due to our busy travel schedule. (Spa and breakfast looked great) This accommodation was one of highlights of our trip to Austria. We would definitely return to Schloss Prielau if we travel again to Austria.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

4/10 Poor

Munther, oman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel , must be improved
Old building and there is no elevator، or AC in the rooms. i found a lot of spiders inside my room and when i informed the staf they replied that its with decor.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Old hotel , no AC , many bugs , no concierge , no lift , we took our suitcase for 3 levels by stairs !!

10/10 Excellent

Johan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Porsche castle hotel with great service
Castle hotel owned by grandson of Ferdinand Porsche, hence a place to stay for anyone who loves Porsche (however only expect very, very subtle references to that fact. It is a small boutique hotel which makes it very personal. Service was great. In the building next doors is a restaurant with Michelin stars so you better book in advance! Go there and enjoy!

10/10 Excellent

Andy, Reno, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place...
very nice stay, quiet and peaceful hotel but also very close to the Lake...very friendly and helpful staff

10/10 Excellent

B&B, Huddersfield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Character!
Charming hotel with good facilities in lovely grounds. Our standard double room was extremely comfortable and spacious. Would definitely recommend. Hope to re-visit.

10/10 Excellent

Jeremy, Budapest

Liked: Cleanliness, property conditions & facilities, room comfort
Very relaxing
Beautiful old building and our standard room, while small, was lovely and very comfortable. It was quiet when we stayed in April and most of the time it felt like there was nobody there at all. Even the hotel staff were hard to come by, but once we were used to the isolation it actually enhanced the experience. The town is a drive or a half hour walk away (round the lakeside). Highly recommended.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, Fantastic service and food
Excellent vacation

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice relaxing hotel

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfektes Geburtstagswochenende
Obwohl wir bereits am Vormittag angereist sind, wurden wir äußerst freundlich empfangen und durften bereits unser geräumiges Zimmer beziehen. Die Damen waren sehr kompetent bei der Empfehlung für die geplante Wanderung. Das Schloß ist sehr gepflegt mit einem hohen Wohlfühlfaktor. Das Personal ist kompetent, freundlich, interessiert und umsichtig. Zum Frühstück gibt es alles, was das Herz begehrt. Was nicht am Buffet vorhanden ist, wird in der Küche frisch zubereitet. Die Lage ist einfach herrlich ruhig, nur eine Gehminute vom See entfernt, eingebettet in einem sehr gepflegten Park. In wenigen Gehminuten hat man den Ort Zell am See erreicht.
Stayed 2 nights in Apr 2019
Response from anette on Apr 30, 2019
Lieber Robert, ich danke Ihnen herzlich für die schöne Bewertung unseres Hauses. Wir können nicht für alle Gäste perfekt sein. Doch das wir es in Ihrem Fall waren freut uns sehr. Herzliche Grüße und auf bald Ihre Anette & Andreas Mayer mit Team

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Stayed 2 nights in Dec 2018

10/10 Excellent

Anders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt roligt kvalitetssted
Super roligt sted med dejlige omgivelser. Eneste er at man skal ud og køre for at få noget almindeligt mad og spise.
Stayed 2 nights in Sep 2018

6/10 Okay

Karin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Schönes Schloss, schwaches Service
An und für sich ein wunderschönes Schloss, das Mädchen an der Rezeption interessiert sich allerdings mehr für sein Handy als für den Gast. Da es keinen Lift gibt sind die Zimmer im 3. Stock keine gute Wahl. Zimmer sind schön. Der Privatstrand wirkt vernachlässigt und es gibt nur vier Liegen. Schade, auf der Homepage hatte alles einen perfekten Eindruck gemacht. Es gibt in der Gegend viele Hotels mit einem besseren Preis-Leistungsverhältnis.
Stayed 2 nights in Aug 2018

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from Anette Mayer on Aug 8, 2018
Dear guest, thank you that you took your time for the comment and voting of our place. It was our pleasure to have you with us. With warm regards Anette Mayer

10/10 Excellent

sergio, milano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prenotata dependance, causa guasto elettrico ci hanno offerto stesso prezzo appartamento suite, spettacolare
Stayed 1 night in Jul 2018
Response from Anette Mayer on Aug 8, 2018
Dear Guest, we were happy that you loved the big Suite on the first floor and we thank you for your comment on this. Looking Forward to welcome you again any time suitable for you. With warm regards yours Anette

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel, supernette Service und riesige Suiten. Das Essen hat wirklich gehalten, was es versprochen hat. Ein unvergessliches Wochenende. 1000 Dank an Familie Mayer
Stayed 1 night in Mar 2018
Response from Anette Mayer on Apr 18, 2018
Liebe Gäste, herzlichen Dank für die schönen Worte zu unserem Haus. Es ist uns allen eine große Freude, dass wir Ihre Erwartungen erfüllen konnten und Sie eine schöne und genussvolle Zeit auf Schloss Prielau erlebt haben. Auf ein Wiedersehen freut sich Ihre Familie Mayer & Team

10/10 Excellent

Paul, Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantik Schlosshotel
Wir haben wunderbare Tage mit Schifahren, Spabesuch und Spazierengehen mit unserer kleinen Tochter in diesem kleinen, historischen Romantikschlösschen verbracht. Die Betreuung ist äußerst persönlich, zuvorkommend und auf allerhöchstem Niveau. Unser Abendessen in Mayer‘s ausgezeichnetem Gourmetrestaurant war nicht nur qualitativ dem Ruf entsprechend, sondern auch unsere 3-jährige Tochter wurde wie eine kleine Prinzessin behandelt wofür sich das liebenswürdige Team zumindest 4-Kindersterne verdiente und uns den Stress nahm und einen unvergesslichen Abend bescherte! Danke!
Stayed 3 nights in Mar 2018
Response from Anette Mayer on Mar 23, 2018
Lieber Herr Paul, liebe Familie von Herrn Paul, ich bin ganz gerührt von Ihren lieben Worte zu unserem Haus. Wir haben Ihren Besuch genauso genossen wie Sie und freuen uns auf Ihre Wiederkehr. Herzlichst Ihre Anette Mayer mit Team

10/10 Excellent

Walter, Augsburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schlösschen mit 2-Sterne-küche
Das Schloss Prielau ist mit Navi leicht auffindbar und liegt sehr ruhig. Der Ort Zell am See ist per Fuss erreichbar. Das Schlosszimmer war aus unserer Sicht sehr sauber und komfortabel. Das Frühstücksbuffet war mehr als ausreichend; frische Brötchen, ausreichende Auswahl an Honig, Wurst und Käse usw.. Sonderwünsche wie Rühreier, Espressi wurden ebenso erfüllt. Beim Hotel befindet sich das Restaurant "Meyer's", welches mit einer 2-Sterne-Küche ausgezeichnet ist. Über die ausgezeichnete Qualität der Küche konnten wir uns selbst überzeugen und es war ein Erlebnis, sowohl von den Servicekräften und Speiseangebot.
Stayed 2 nights in Mar 2018
Response from Anette Mayer on Mar 23, 2018
Lieber Gast, es freut uns wirklich sehr, dass Sie den Aufenthalt bei uns als so positiv beschrieben und erlebt haben. Vielen Dank für die tolle Bewertung. Das spornt zu mehr Leistung an und tut richtig gut. Mit unseren besten Grüßen vom ganzen Team Ihre Anette Mayer

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Romantika u jezera
pěkné romantické prostředí, blízko Zell am See, pohodlné velké apartmány, služba ale slabá, na recepci nebyl při našem příjezdu nikdo, při vysoké ceně očekáváme dobrý servis - vždy k dispozici, rychle a se zájmem, líbila se nám sauna, ale chyběla voda, předchozí pár ji vypil a nová se již neobjevila
Stayed 1 night in Dec 2017
Response from Anette Mayer on Mar 21, 2018
Lieber Gast, vielen Dank für die Bewertung unseres Hauses. Leider war unsere Mitarbeiterin bei Ihrer Ankunft dabei einen anderen Gast bei der Anreise zu begleiten. Wir sind ein kleines Haus mit nur 12 ZImmern. Daher kann es mal passieren, dass die Mitarbeiterin kurz nicht an der Rezeption ist, da diese nur mit einem Mitarbeiter besetzt ist. Das Sie warten mußten tut uns wirklich leid und wir bedanken uns für den Kommentar dazu. Das Ihnen das restliche Hotel und der Service sehr gut gefallen hat hat uns sehr gefreut und wir danken Ihnen für diese Bewertung sehr. Mit besten Grüßen von Ihrem Schloss Prielau Anette Mayer & Team

6/10 Okay

Giovanni

Liked: Cleanliness, staff & service, room comfort
La camera pagata è diversa da quella che si vede un fotografia, non c’è il wi fi, ne il lettore dvd ne il docking ipod.
Stayed 4 nights in Jan 2018

10/10 Excellent

Erich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Außergewöhnlich
Das Hotel ist ein Kleinod außerhalb des Touristentrubels. Bei einem Zwischenstopp konnten wir die Sterne-Küche nicht testen. Das Frühstück war ausgezeichnet. Ein individuelles Hotel mit besonderer Atmosphäre !
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Angeline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel en dehorsdu centre mais plein de charme
Nous étions surpris au départ car un autre établissement du même nom est dans le center ville et nous pensions être à 3min à pied de la gare (selon google maps). L'hôtel est en fait à 35min de marche mais l'arrêt de bus est directement à l'entrée et les environs sont charmants. Le personnel est agréable, la responsable est toujours prête à aider et la chambre est parfaite. Il n'y manquait qu'on bain bulles!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Mooi hotel rustig gelegen
Mooi rustig hotel wel wat ver van het dorpje Zell am See, te lang om te wandelen. In directe nabijheid geen voorzieningen behalve het twee sterren restaurant Mayer. Het hotel heeft geen lift en dat is wel jammer als je met koffers en al naar de derde verdieping moet. Erg goed ontbijt, zeer schone kamers en mooi badhuis met sauna en stoombad die goed op temperatuur zijn.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice castle hotel
very good hotel service, there's no elevators but the staff will give you a hand

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort