Book your room at The Alpine Palace New Balance Luxus Resort

Room type

Luxurious slopeside hotel with a full-service spa

Location

Located in the mountains, this Hinterglemm hotel offers ski-in/ski-out access within 3 mi (5 km) of Reiterkogel Cable Car, Schattberg X-Press Cable Car, and Saalbach-Hinterglemm Ski Resort. Kohlmaisgipfel Cable Car is 2.5 mi (4 km) away.

Hotel Features

Ski into The Alpine Palace New Balance Luxus Resort, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including a spa tub and a full-service spa.

Room Amenities

All 82 rooms feature thoughtful touches like bathrobes and slippers, along with free WiFi and balconies. Guests will also find sitting areas, TVs, and minibars.

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Hotel Amenities

Hotel Amenities

Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa, soothe your muscles in the spa tub, or take an invigorating swim in one of the 2 outdoor swimming pools. The Alpine Palace New Balance Luxus Resort helps provide the perfect winter holiday with ski storage, ski passes, and shopping on site. When the sun goes down, sip après-ski drinks in the hotel's bar.

Dining is available at one of the hotel's 4 restaurants. A complimentary breakfast is offered. Public areas are equipped with complimentary high-speed wireless Internet access. This luxury hotel also offers a children's club, a sauna, and a steam room.

The Alpine Palace New Balance Luxus Resort has designated areas for smoking.

  • Babysitting or childcare (surcharge)
  • Airport transportation (surcharge)
  • Total number of rooms - 82
  • Number of floors - 5
  • ATM/banking
  • Bar/lounge
  • Barbecue grill(s)
  • Business center
  • Free breakfast
  • Concierge services
  • Conference space
  • Elevator/lift
  • Fitness facilities
  • Front desk (limited hours)
  • Full-service spa
  • Gift shops or newsstand
  • Hair salon
  • Designated smoking areas
  • Tours/ticket assistance
  • Free WiFi
  • Number of outdoor pools - 2
  • Children's club
  • Laundry facilities
  • Library
  • Limo or Town Car service available
  • Spa treatment room(s)
  • Meeting rooms
  • Multilingual staff
  • Terrace
  • Luggage storage
  • Restaurant
  • Safe-deposit box at front desk
  • Number of restaurants - 4
  • Number of meeting rooms - 3
  • Sauna
  • Shopping on site
  • Ski storage
  • Ski passes available
  • Ski-in/ski-out access
  • Number of buildings/towers - 1
  • Spa services on site
  • Spa tub
  • Steam room
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Family Friendly Amenities

  • Outdoor pools
  • Free Wi-Fi
  • Rollaway/extra beds available
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Separate sitting area
  • Balcony
  • Phone
  • Minibar
  • Daily housekeeping
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Bathtub or shower
  • Slippers
  • Desk
  • In-room safe
  • Television
  • Rollaway/extra beds available
  • Free WiFi
  • Room service (limited hours)
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Where to Eat

A complimentary breakfast is offered.

Burgerstube Restaurant - This restaurant serves dinner only.

Zirbenstube - This restaurant specializes in local cuisine and serves dinner only.

Rauchkuchl - This restaurant specializes in local cuisine and serves dinner only.

Room service (during limited hours) is available.

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Nearby Things to Do

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include ski-in/ski-out access, a sauna, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing on site
  • Downhill skiing on site
  • Snowboarding on site
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Spa Services

Alpine Palace has 5 treatment rooms including rooms for couples. Services include sports massages, Thai massages, massages, and facials. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Prenatal massage
  • Thai massage
  • Sports massage
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 10 PM

Special check-in instructions:

In winter the front desk is open 24 hours a day, during the summer it is open 12 hours a day.

Check-out

Check-out time is 11 AM

Payment types

Pets

Pets allowed, Only dogs are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Noise-free rooms not guaranteed

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Fees

You’ll be asked to pay the following charges at the hotel:
  • A tax is imposed by the city: EUR 1.70 per person, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
A tax is imposed by the city and will be collected at the property in cash. The tax is EUR 1.10 per person, per night from May 1st – October 30th, and increases to EUR 1.70 per person, per night from November 1st – April 30th. For further details, please contact the property using the information contained in the confirmation received after booking.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 35 per accommodation (varies based on length of stay)
  • Late check-out fee: EUR 50
  • Rollaway bed fee: EUR 150 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

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