Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
3.1 out of 5
80% of guests recommend
3.2 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Slept Well

Posted May 18, 2015
Location: Beautiful scenery around the town. Inn convenient to everything.
We had spent a day hiking from the south to the north rim of the Grand Canyon. After our hike, we visited with friends found a great place to eat in Kanab (Houston's) and checked in after dark. Super helpful and pleasant check in. Hot shower, quiet room, comfortable beds. Next morning same great desk employee. Great place to crash after a long day of outdoor recreation.
2 out of 5
by A verified travelerfrom Seattle, WA

Basic hotel, rundown and not good value.

Posted May 4, 2015
Pros: The staff were friendly and helpful.
Cons: It's way overpriced for what you get. Odd smell.
Location: Good location for Best Friends Animal Sanctuary.
This mitel served its purpose, but was not pleasant.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida

Clean hotel

Posted May 1, 2015
Room was clean and continental bfast was good... Ppl on desk was very kind...
2 out of 5
by A verified traveler

Not happy with the hotel

Posted Apr 29, 2015
Pros: Nice location
The hotel is in a nice place and quite. But I found the room not that good and very old. There was problem with hot water. Over all not that happy.
2 out of 5
by A verified traveler

Posted Apr 28, 2015
Hotel needs updated. People we nice. Quiet location
3 out of 5
by A verified travelerfrom s

Excessive wait for hot water.

Posted Apr 28, 2015
Hot water comes out luke warm after it warms up in several minutes.
2 out of 5
by A verified travelerfrom Milwaukee, WI

Posted Apr 18, 2015
Pros: The staff was friendly.
Cons: Everything
Location: It's centrally located in Kanab.
Check-in went fine. The woman there was very friendly and warned us they were having a problem with their hot water working and to just let it run for a few minutes to warm up. At the first glance, the room seemed clean. The first set back was not being able to find any outlets. There was one that 5 things were already plugged in to so I ended up charging my phone in the bathroom where the only other outlet was. Wifi didn't work for me at any point of our stay. The two lights in between the beds didn't work (there were no outlets over there), so the room wasn't very well lit. The alarm clock was tossed behind the bedside table (again, unplugged due to no outlets). Carpet was filthy and there were other guests towels hanging on door in bathroom. I'm glad I decided to take a shower that night because I wouldn't have had the time to do so in the morning. It took over 45 minutes of running the water until the shower was at a reasonable temperature. It was one thing after another. And then there were the beds. The pillows were completely flat and there was urine stains all over one of the mattresses. The other mattress slanted very noticeably to one side. We chose to sleep in the slanted bed. We both woke up sore which is not how you want to feel on vacation. I'm not usually picky when it comes to hotels but with all the shortcomings and uncleanliness here, your money would be better spent elsewhere. Had we been there for more than 1 night, we would have left for another hotel.
1 out of 5
by A verified travelerfrom utah

Dirty and dirty

Posted Apr 9, 2015
I don't mind old as long as it's clean. This place was so dirty it was gross and then it just goes down from there. The bed is uncomfortable because it's so old. The bathroom door wouldn't shut and hair in the bath tub from previous people who stayed in the room. The wi-fi is as slow as dial up. The floor created and we were on the main floor.
4 out of 5
Recommended
for Families
by A verified traveler

Inexpensive but accommodating, pet-friendly, clean

Posted Apr 8, 2015
Pros: Friendly staff, quiet, pool (although this visit it was too cold to swim)
Cons: It would be nice to have fruit and bagels as breakfast selections
The staff are so friendly. Makes it a pleasure staying there.
2 out of 5
by A verified traveler

Posted Mar 27, 2015
Carpets dirty and old-very much in need of refurbishing.