Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
90% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from N.Y.

Nice hotel close to airport

Posted Oct 30, 2014
Positive. Overall efficient except for being short-staffed; no porters to help carry heavy luggage. Room size small. Lovely restaurant with excellent waitress.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Close to airport with free shuttle

Posted Oct 29, 2014
Pros: Large windows in the room.
Cons: cheaper breakfast options should be available.
Location: There are other hotels and restaurants close by.
Great stay. Clean property. The rooms are small, but we didn't feel cramped at all. The location was perfect, as it's close to the airport and we were only staying for one night. Free airport shuttle. Would definitely stay there again if we had a stopver in Zurich.
Comment from Hotel Management
Oct 30, 2014 by Eliane, Hotel Management
Dear Guest, Thank you very much for your Feedback and your ideal rating. We are glad you've appreciated the location close to the airport as well as the free airport shuttle. We look forward to welcoming you the next time you're in Zurich for a stopover. Best regards, Your BEST WESTERN Hotel Airport Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Convenient hotel, close to the Zurich Airport.

Posted Oct 2, 2014
Pros: Hotel staff were pleasant. Free wi-fi.
Cons: Rooms were a bit noisy due to planes (expected) and plumbing from rooms above.
Location: Short train ride to Zurich central train station from airport. We did not explore the hotel area.
A good place to stay if you have a morning flight out of Zurich. Free shuttle bus to & from the airport. We had a room in a building across the street from the main hotel. Hotel restaurant had good selection and service.
Comment from Hotel Management
Oct 7, 2014 by Eliane, Hotel Management
Dear Guest, Thank you very much for the time taken to rate our hotel and write a feedback. This is very helpful for us because we are always trying to improve our service. We are glad you've enjoyed the free shuttle bus to and from the airport as well as the restaurant. We'd appreciate to welcoming you back again in the future. Best wishes, Your Airport Team
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Economic and functional

Posted Sep 1, 2014
Pros: Near the airport - so communications were good. The airport is 15 minutes train journey to the centre of Zurich.
Cons: Nothing
Location: The immediate location of the hotel is very quiet. A short car journey takes you Zürich Airport, which is 15 minutes train to the centre of Zürich.
I was made welcome, despite a late check-in. The room had everything that I needed. It was modern, clean and pleasant. Good value for money. I enjoyed a good breakfast.
Comment from Hotel Management
Sep 3, 2014 by Eliane, Hotel Management
Dear Barry, Thank you for the time taken to rate us on Expedia and write a positive feedback. We'd be very pleased to welcome you back soon. Best wishes, Your Hotel Airport Team
3 out of 5
Recommended
for Overnight Stay Before Destination
by Shantanu Das Gupta from Gurgaon, India

Posted Jul 16, 2014 on Hotels.com
Reasonably well located with the train station a few minutes walk from the hotel. There is a complimentary airport-hotel shuttle. Room was small and the TV was not well positioned for easy viewing. Bit for a one night stay, it served my purpose well.
4 out of 5
Recommended
by shawn from Tampa, fl

nice hotel

Posted Jun 24, 2014 on Hotels.com
There was no AC but besides that it was a nice hotel. We got there a few hrs before our check in time and they gave us the room with no problems. The room was clean, internet connection was good, and the hotel staff were nice folks. I had to get to the airport at 5 am, so I didnt get to use the free shuttle, I had to get a taxi, which the hotel staff helped me out with.
Comment from Hotel Management
Aug 9, 2014 by Hotel Airport, Hotel Management
Dear Shawn, Thank you for the time taken to rate us on Expedia. We are delighted you had a memorable stay with us and will make sure to forward your compliments to the team. In the Hotel Airport there is actually no air conditioning, you are correct. In Switzerland we have only a few days with very high temperatures, so that air conditioning normally is not required. We hope to welcome you again very soon. Best wishes, Your Hotel Airport Team
4 out of 5
Recommended
for Business Travelers
by John Mo from Singapore

Great Location for one night stopover at Zurich Ai

Posted Jun 22, 2014 on Hotels.com
fantastic location for a one night stop over . service staff are very friendly and the hotel is clean and safe.
Comment from Hotel Management
Aug 9, 2014 by Hotel Airport, Hotel Management
Dear John Mo, Thank you for your lovely feedback, we would be pleased to welcome you again in the future. Yours sincerely, Your Hotel Airport Team
5 out of 5
Recommended
by CarolFromChelmsford from Chelmsford, MA USA

Staff & Restaurant Great!

Posted Jun 18, 2014 on Hotels.com
I really enjoyed this hotel. My single room was comfortable. The staff was one of the friendliest I've ever encountered and the Japanese restaurant was fabulous, as was the waitstaff and atmosphere. I ate outside in the pleasant garden from the menu (delicious Bento Box). They also have a hibachi room that I didn't try but I imagine was also good.. It was a good price and close to the airport. I loved it and highly recommend it.
Comment from Hotel Management
Aug 9, 2014 by Hotel Airport, Hotel Management
Dear Carol, Thank you for completing the survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Yours sincerely, Hotel Airport Team
3 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted May 28, 2014 on Hotels.com
4 out of 5
Recommended
by Sarah from Toronto, Canada

Good experience and good price

Posted May 26, 2014 on Hotels.com
This is a good place to stay if you are flying out of the Zurich Airport. Not much by the way of amenities (no pool etc), but the rooms are clean, quiet, and very cheap compared to the prices of the hotels attached to the airport. The free shuttle bus was a bit hard to find at first, but airport information pointed us in the right direction. It is awkward to get into downtown Zurich from the hotel, so I wouldn't recommend it if you want to sight see, but if you are flying in or out, it is a great place to spend the night.