We regret that your stay did not meet your expectations.

Thank you so much for your kind words. It would be a pleasure to welcoming you back, Andriy.

Dear Rosa Thank you for your visit. We are glad that you like our location and regret that the view did not meet your expectations. We wish you a good time and would be happy to welcoming you back. Kind regardsFranziska KläyManagement Assistant

Dear RosalieThank you for staying with us and for your great feedback. Your kind words will be forwarded to the entire team. It would be a pleasure to welcoming you back again. Kind regardsFranziska KläyManagement Assistant

Thank yous so much, Ralph.

Thank you for your kind words, James.

Thank you for your positive rating, Ali.

Thank you for your positive rating. Maybe a more quiet Standard room on the back side of the building would be interesting for you.

Thank you so much, Karsten.

Thank you so much, Mark.

Dear GuestThank you for your visit. We regret to read that our hotel did not meet your expecations. There are renovated rooms, our team would have been happy to offer a room change. We wish you a good time. Kind regardsFranziska KläyManagement Assistant

Dear PaulThank you for taking the time to share your positive experience at Central Plaza in Zurich! We're thrilled to hear that you enjoyed the prime location in the heart of Old Town and that our staff, including the bartender at Central 1, made your stay memorable. We look forward to welcoming you back on your next visit to Zurich; it would be our pleasure to be your first choice again.Best regardsFranziska KläyManagement Assistant

Thank you so much, Nancy. Happy new year 2024!

Thank you so much for your kind words, Ibrahim.

Thank you, Anil.

Thank you for your visit, Angela. We regret that the hotel did not meet your expectations. Happy new year 2023.

Dear JessicaThank you for staying with us and for your kind words. We are very happy that you love the location and look forward to welcoming you back.Kind regardsFranziska KläyManagement Assistant

Thank you so much, Elgene. Happy new year 2024.

Thank you so much, Andrew.

Dear ShannonThank you for your enthusiastic feedback! We're thrilled to hear that you absolutely loved your stay with us and found the convenience of everything to your liking. We look forward to hosting you again on your next visit.Kind regardsFranziska KläyManagement Assistant

Dear WilliamExcellent hotel ideally placed in Central Zurich. Real character and very friendly staff. Trams run from right outside the front door. Loved Zurich although a very expensive city. Kind regardsFranziska KläyManagement Assistant

Thank you, William.

Dear Graham BruceThank you for choosing to stay with us for a week! We're pleased to hear that you found your junior suite quiet and spacious despite the busy surroundings. It's great to know that our friendly staff and clean facilities added to your positive experience. We appreciate your feedback about the restaurant service, and we will address this to ensure a smoother dining experience for our guests. We hope to welcome you back for another pleasant stay in the future.Kind regardsFranziska KläyManagement Assistant

Dear ShannonThank you for choosing our hotel. We appreciate your understanding and patience regarding the room mix-up due to computer issues. Our team is dedicated to making things right, and we're glad you felt their efforts. Thank you for your kind words, and we're delighted to hear that you loved your time with us. We look forward to the opportunity to welcome you back.Kind regardsFranziska KläyManagement Assistant

Dear DebbieThank you for staying with us. We are happy to read that you had a good stay. We regret that the breakfast staff did not meet your expectations. Please accept our sincere apologies. We wish you a good time and look forward to welcoming you back again. Kind regardsFranziska KläyManagement Assistant

Dear DebbieThank you for taking the time to share your feedback with us. We are delighted to hear that you like our reception staff.However, we are genuinely sorry to learn about your less-than-satisfactory experience with the breakfast room staff. Your feedback is important to us, and we assure you that we will address this issue to ensure a more consistent and pleasant stay for our guests in the future.We we hope to have the opportunity to welcome you back for an improved experience.Best regardsFranziska KläyManagement Assistant

Thank you so much, James.

Thank you, Roger.

Thank you, Katie.

Thank you so much for your perfect rating.

Dear Eric, thank you for your visit and for taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations, especially regarding the room quality. There are different typed of Junior Suites, maybe you would have prefered one of the very modern designed Junior Suites. We wish you a good time. Kind regardsFranziska KläyManagement Assistant

Thank you, Reza.

Thank you, Marie.

Thank you for staying with us and for your positive rating.

Dear VictorThank you so much for your kind words! We're thrilled to hear that you enjoyed your stay and found our location, staff, and overall experience to be exceptional. We truly appreciate your recommendation and look forward to welcoming you back on your next visit!Kind regardsFranziska KläyManagement Assistant

Dear Niara Thank you for your visit and for your great rating. All our windows are tripple glazed - also in the lower floors it is not noisy. We look forward to welcming you back. Kind regardsFranziska KläyManagement Assistant

Thank you, Bujar

Thank you for choosing our hotel and for your great rating.

Sehr geehrter GastVielen Dank für Ihren Besuch. Wir bedauern, dass wir Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Wir wünschen Ihnen eine gute Zeit. Freundliche GrüsseFranziska KläyBetriebsassistentin

Gracias!

Thank you so much, Georgios.

Thank you so much, Fadi.

Thank you for your positive rating. We look forward to welcoming you back.

Thank you for your amazing rating, Jessica.

Thank you.

Thank you so much.

Thank you for staying with us for your great feedback.

Thank you , Miguel.

Thank you for your compliments, Lola.

Thank you, Sharri.