Ratings based on 831 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Posted Aug 1, 2015
Pros: The location and the fact that it's air conditioned.
Location: Many of the most interesting sites are within easy walking distance.
A most pleasant hotel about a ten minute walk from the train station and in a good location for exploring the city. I've stayed here a number of times over the years.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great hotel in city centre

Posted Jul 24, 2015
Great hotel, great location, nice staff, free wifi, nice rooms
2 out of 5
by A verified traveler from Molfetta

Hotel..4 stalle !

Posted Jun 30, 2015
In zona "triste e solitaria" anche se vicina alla Houtbanoff. Personale freddo, poco accogliente, parlante solo in tedesco o in inglese biascicato. In camera ..letto sfondato. A problema presentato.. soluzione? Cambiare la stanza di livello superiore pagando una cospicua differenza ! ..perciò segnalo negativamente quest'hotel a Expedia.it e lo sconsiglio agli amici. Mi dispiace..ma è così!
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Convenient Location

Posted Jun 27, 2015
Pros: Location
Cons: Hotel needs to be refurbished.
Location: 10 minute walk to train station and 20 minute walk to old town. A lot of restaurants within walking distance.
Walking distance to train station and old town. Buffet breakfast had extensive varieties. The room was dated and tired. Furniture is very worn and should be replaced. The bed was exceptionally uncomfortable - soft and lumpy.
Comment from Hotel Management
Jul 1, 2015 by EskoR, Hotel Management
Dear guest, Thank you very much for your review. All of our beds are equipped with a mattress topper, which can most certainly be removed by our Housekeeping team. Kind regards, Esko Rebstock General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Convenient location

Posted Jun 26, 2015
Pros: Close to main train station and old downtown Zurich area with all its cobblestone streets and great restaurants.
Cons: Bathroom facilities need updating.
Location: Short walk to restaurants and shopping. Lots to see. Easy access to everything.
Our first time in Zurich. Great location and walking distance to Zurich HB train station. Breakfast was not included and, in fact, was an additional 30 Swiss francs! Hotel room was comfortable, had a mini fridge if you wanted to keep snacks, and staff were extremely helpful and welcoming. Main room was great, however, bathroom should have some updates. The Bathroom sink leaked below and from one tap, sufficient enough that we had to keep a wash cloth under the tap to absorb the water. While minor and did not inconvience us, something of such nature should in all reality have been repaired long ago. A bathroom update would make a huge difference. Considering the cost of many hotels in this area, overall value for the hotel rate was good and we would recommend it.
Comment from Hotel Management
Jul 1, 2015 by EskoR, Hotel Management
Dear guest, Thank you very much for your comprehensive and kind feedback. Great that you had an enjoyable stay with us. You are absolutely right about the bathroom sink. By now we checked all of the sinks in our guest rooms. Thanks for informing us. You should really try our breakfast during your next stay - it is one of the best in town. Best regards, Esko Rebstock General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, Ma.

A pleasant stay, but could use updating.

Posted Jun 25, 2015
The staff was friendly and courteous. Building could use some modernization, however we could recommend this hotel as a stop over.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Close to the town

Posted Jun 25, 2015
Pros: Ambience
Cons: Larger dining menu and area
Location: City sightseeing and tours to Mountains and nearby Lucerne
Enjoyable stay. Staff most helpful. Enjoyed the food at the restaurant although limited. Extremely comfortable!
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 23, 2015
駅からも近く、ホテルの人の対応もよかったです。 部屋もスリッパや綿棒も用意されておりました。 ただ、コンセントが少なく充電する為にランプにつながっているコンセントを抜く必要がありました。
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Definitely recommend.

Posted Jun 17, 2015
Great Hotel. Nice room very clean and good amenities. Friendly staff and helpful. We upgraded to a bigger room which was worth the money. Only criticism I would have is that they hit you $30 Euro s night to park your car under their Hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Qld Australia

Location and comfort

Posted Jun 8, 2015
Pros: Location
Cons: Full restaurant
Close to Old Town- 5 minute walk. We were pleased not to be in middle of all the crowds. Also only 5 minute walk to station. Nice hotel and room. Only disappointment was no proper restaurant- limited snack-style menu.
Comment from Hotel Management
Jun 30, 2015 by EskoR, Hotel Management
Dear Qld, Great that you had an enjoyable stay with us. Thank you for the comment with regards to the snack menu. We will consider this for our next seasonal menu. Kind regards, Esko Rebstock General Manager