Dear BrookeThank you for sharing your experience with us. We're glad to hear that you found our hotel to be reasonably priced and conveniently located near the train station. We appreciate your feedback regarding our staff and will certainly take your comments into consideration as we strive to provide exceptional service to all our guests.We're pleased to hear that you enjoyed the spacious room and the quality of the shower. However, we apologize for any inconvenience caused by the lack of charging outlets and a full-length mirror in the room. Your feedback is invaluable, and we'll work on addressing these issues to enhance the comfort of our guests in the future.Regarding the area's appearance, we understand that proximity to the train station can sometimes lead to a mix of surroundings. Nonetheless, we strive to ensure the safety and security of our guests at all times.We're grateful for your one-night stay with us and hope to have the opportunity to welcome you back in the future. If there's anything else we can do to improve your experience or if you have any further comments, please don't hesitate to let us know. Your satisfaction is our top priority.Kind regards

Dear NikhilThank you for taking the time to share your feedback with us following your recent stay. We appreciate your honest assessment of our hotel.We're pleased to hear that our location near the station served your needs effectively. However, we apologize if the size of our rooms and the absence of air conditioning did not meet your expectations. We understand that comfort is essential for a pleasant stay, and we will take your comments into consideration as we strive to improve our accommodations.While our hotel may be suitable for shorter stays or solo travelers seeking convenience, we understand that it may not be the ideal choice for families seeking additional amenities and space.Your feedback is invaluable to us as we continuously strive to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.Warm regards

Dear YashpalThank you very much for your review.We are looking forward for your next stay.Kind regards

Dear YashpalThank you very much for your review.We are looking forward for your next stay.Kind regards

Dear AndresThank you very much for taking your time to make a review.We are looking forward for your next stay.Kind regards

Dear Scott, thank you for your good review. Kind regards, Hotel Montana

Dear ElyseThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!Kind regards

Dear JeanThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon!Kind regards

Dear TommyThank you for taking the time to share your feedback with us. We sincerely apologize for the unpleasant experience you encountered during your recent stay. Your comments regarding the cleanliness and condition of the room are deeply concerning to us as we strive to provide a comfortable and enjoyable environment for all our guests.Rest assured, we have immediately addressed the issues you mentioned with our housekeeping and maintenance teams to ensure that such lapses do not occur again in the future. Our guests' comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations on this occasion.We understand the importance of a peaceful and hygienic environment for a relaxing stay, and we are truly sorry for any inconvenience caused by the noise and cleanliness issues you encountered. Please know that your feedback will be used constructively to improve our services and prevent similar occurrences.We would like to extend our sincerest apologies once again and hope that you would give us another opportunity to exceed your expectations during your next visit. Please feel free to reach out to us directly if there is anything further we can assist you with.Warm regards,

Dear Orlando WOW! Thank you very much for your review.We are happy to read that you had a pleasant stay with us. We are looking forwards for your next stay.Kind regards

Dear AnnetteThank you very much for your excellent review!We are looking forward for your next stay.Kind regards

Dear Brian Thank you for taking the time to share your feedback with us. We're glad to hear that you chose our hotel for both the beginning and end of your vacation and that you found our location near Zurich HB to be convenient for your travels. We apologize for any inconvenience caused by noise and temperature control issues during your stay. Your comments regarding these aspects are valuable to us, and we'll certainly look into ways to address them to ensure a more comfortable experience for our guests in the future.We're pleased that you found our room functional and enjoyed our staff's service and the quality of our breakfast offerings. We appreciate your understanding regarding the heating system and lack of air conditioning. We'll take your concerns into consideration to improve our guests' comfort, particularly during warmer months.We're delighted that our proximity to the old town made exploring the attractions easy for you.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Kind regards

Dear Joanna, thank you for your good review. Kind regards, Hotel Montana

Dear Patrice Thank you for your glowing review! We're thrilled to hear that you found our beds comfortable, and our down quilts luxurious. Providing a cozy and relaxing atmosphere is important to us, and we're delighted that you enjoyed your restful sleep with us.We're also glad to hear that you enjoyed our breakfast offerings. Our team takes pride in preparing a delicious spread to start your day off right.We appreciate your kind words about our staff. Ensuring our guests feel well taken care of is a priority, and it's wonderful to hear that our team's attentiveness and helpfulness made a positive impact on your stay.We look forward to welcoming you back on your next visit. If there's anything we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing our hotel!Kind regardsYour Hotel Montana Team

Dear Rona JoyThank you for sharing your feedback with us! We're thrilled to hear that you found our hotel to be clean, conveniently located near the train station, and that you received friendly service from our receptionist. Providing a welcoming and accommodating experience for our guests is always our top priority, and we're glad we could make your stay enjoyable.We hope to have the pleasure of welcoming you back in the future. If there's anything more we can do to enhance your experience next time, please feel free to let us know. Thanks again for choosing our hotel!Kind regards

Dear CarlaThank you for your glowing review of Hotel Montana! We're delighted to hear that our convenient location near the main train station made your stay easier. Providing excellent service is a priority for us, and we're glad to hear that our front desk staff was helpful and accommodating.We're pleased that you enjoyed our breakfast buffet and found it to have a variety of great options, including the fabulous Swiss coffee. Ensuring our guests have a satisfying and delicious start to their day is important to us.Safety and cleanliness are paramount to us, and we're thrilled to hear that you felt secure and comfortable in your room and appreciated its cleanliness.We hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing Hotel Montana!Kind regards

Dear HilaryThank you for sharing your feedback with us. We apologize for any disappointment caused by the absence of a lounge bar in our hotel. We understand the importance of having a relaxing space to unwind in the evening, and we regret that we did not meet your expectations in this regard.Your comments are valuable to us, and we will certainly take them into consideration as we continue to improve our services and amenities for our guests.We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards

Dear ChelseyThank you for sharing your feedback with us. We're pleased to hear that your check-in process was quick and easy, and we appreciate your kind words about our staff's friendliness and understanding.However, we apologize for the inconvenience you experienced with the lack of hot water and Wi-Fi in your room. It's disappointing to hear that these issues impacted your stay, and we understand how frustrating it must have been after a long day of traveling. We're glad to hear that our team attempted to resolve the issues promptly, although we regret that the Wi-Fi problem persisted.We're delighted that you enjoyed our breakfast offerings, including our vegan options and oat milk for coffee. Your satisfaction is important to us, and we're glad that we could accommodate your dietary preferences.We're also pleased that you found our hotel's proximity to the train station convenient for your travels.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a smoother and more enjoyable experience in the future.Kind regards

Dear BrianThank you for sharing your feedback with us. We're glad to hear that you found our hotel convenient to the train station.We apologize for any inconvenience caused by the lack of visible heating controls in your room. Our team will look into this matter to ensure that our guests have more control over their room temperature for a comfortable stay in the future.Thank you for choosing to stay with us, and we hope to welcome you back for an improved experience.Kind regards

Dear ByeonghoThank you for sharing your feedback with us. We're sorry to hear that your experience was marred by noise disturbances from neighboring rooms and that you found the bed too soft.Ensuring a peaceful and comfortable stay for our guests is of utmost importance to us, and we apologize for falling short of your expectations in this regard. We will look into ways to enhance the soundproofing of our rooms to minimize noise transfer and provide a more restful environment for our guests.Additionally, we understand that individual preferences regarding mattress firmness can vary, and we apologize if the softness of the bed did not meet your personal comfort preferences. Your feedback is valuable to us, and we will take it into consideration as we strive to improve the overall guest experience.We appreciate your patronage and hope that despite these issues, you were still able to enjoy other aspects of your stay with us. If there's anything else we can do to address your concerns or if you have any further feedback, please don't hesitate to reach out to us directly. We would welcome the opportunity to make things right and ensure your future stays are more enjoyable.Kind regards

Dear WilliamThank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's proximity to the station convenient and that you enjoyed our excellent breakfast offerings.We apologize, however, for any inconvenience caused by noise disturbances from neighboring rooms due to thin walls. Ensuring a peaceful environment for our guests is important to us, and we understand the impact that sound transmission can have on your stay. We will certainly look into ways to address this issue and improve the soundproofing in our rooms.Additionally, we apologize for any cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment for our guests is a top priority, and we take your comments seriously. We will work diligently with our housekeeping team to ensure that our cleanliness standards are consistently met.Your feedback is invaluable to us as we strive to continually improve our services. If there's anything else we can do to enhance your experience or if you have any further concerns, please don't hesitate to let us know. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regards

Dear DarrenThank you so much for your kind words! We're thrilled to hear that our staff made a positive impression on your stay. Providing exceptional service and ensuring our guests feel welcome and supported is our top priority. It's wonderful to know that you found our team to be helpful, accommodating, and always ready to assist with any issues you encountered.We truly appreciate your recognition of our efforts, and we'll be sure to pass along your compliments to our staff. Your feedback means a lot to us, and we're grateful for the opportunity to have hosted you. Should you have any future travels or need assistance, please don't hesitate to reach out. We'd love to welcome you back for another memorable stay.Kind regards

Dear JustinThank you for bringing these concerns to our attention. We apologize for the inconvenience you experienced with the underfloor heating being on full and the inability to adjust the thermostat to reduce the temperature. Your comfort is important to us, and we will investigate this issue promptly to ensure that our heating systems are functioning correctly and provide better control for our guests.Additionally, we apologize for any oversight in housekeeping that resulted in items from a previous guest being left in the bathroom. We will address this with our housekeeping team to prevent similar occurrences in the future and to ensure that our rooms are thoroughly cleaned and prepared for each guest's arrival.Your feedback is invaluable to us as we continuously strive to improve our services. If there is anything else we can do to enhance your experience or if you have any further concerns, please do not hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Thank you for choosing to stay with us.Kind regards

Dear guest,Thank you for your positive feedback! We're delighted to hear that you found our place nice, especially considering the price, and that you enjoyed the great breakfast. Your satisfaction is important to us, and we look forward to welcoming you back for another pleasant stay in the future.

Dear GuestThank you for sharing your feedback regarding your recent stay at our hotel. We sincerely apologize for any inconvenience you experienced during your time with us. We truly value your feedback as it helps us identify areas for improvement.Regarding your concerns about the room size and comfort, we regret that you found the superior room to be smaller than expected and the bed to be uncomfortable. We will certainly investigate the issues you mentioned regarding stained curtains, flooring, and the thin walls. Additionally, we apologize for any disturbances caused by nearby construction, as well as any lack of communication regarding this matter.We will address your comments with our team to ensure that all guests receive clear instructions upon check-in and that our staff provide comprehensive information about our amenities, including breakfast options.We understand your disappointment and regret that we did not meet your expectations. Please know that we are committed to providing a comfortable and enjoyable stay for all our guests, and we will take your feedback seriously to make necessary improvements.Once again, we apologize for any inconvenience, and we hope to have the opportunity to welcome you back in the future for a more pleasant experience. If you have any further concerns or would like to discuss your stay in more detail, please do not hesitate to contact us directly. Thank you for choosing our hotel for your stay in Zurich.Kind regards

Dear RebeccaThank you very much for your excellent review.We are looking forward for your next stay.Kind regards

Dear Maehalia Ruth,Thank you for your glowing review! We're thrilled to hear that you found our self-service check-in and check-out processes easy and convenient. It's wonderful to know that our staff was kind and accommodating, allowing you to take your breakfast to go during your early departure.We appreciate your recommendation and look forward to welcoming you back in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share.Safe travels, and see you again soon!

Dear Yelena,Thank you very much for your great review, we appreciate it!

Hi Steven, Thank you very much for your honest review. We hope to welcome you again. Best regards, Your Hotel Montana

Dear MarkThank you for providing detailed feedback about your recent stay. We apologize for the inconvenience caused by the noisy surroundings, and we understand the challenges with the room temperature. Your suggestions for washcloths, additional towel hooks, and a non-slip mat in the tub are appreciated, and we will certainly look into incorporating these improvements.We're sorry to hear about the cleanliness issues with the glasses during breakfast. This is not up to our usual standards, and we'll address this matter promptly to ensure a more pleasant dining experience for our guests.We appreciate your valuable input, and we hope to have the opportunity to welcome you back for an improved stay in the future.

Dear Elliot,Thank you very much for your great review. We hope to see you again in the future!

Dear NiallThank you for sharing your thoughts on your recent stay. We're pleased to hear that you consider our hotel the best little one you've stayed in this year.We understand your concerns about the impersonal nature of digital internet booking and the non-refundable option. We appreciate your feedback and will consider ways to enhance the booking experience while also evaluating our policies to ensure fairness.Your input is valuable, and we hope to welcome you back for another positive stay in the future.

Dear FaizulThank you for your honest review. Your feedback is invaluable to us, and we're committed to making improvements based on your comments. We hope that despite these challenges, you had an overall enjoyable stay with us.Thank you for choosing our hotel, and we look forward to welcoming you back for an even better experience in the future.Kind regards, Hotel Montana

Dear RobertThank you for taking the time to share your positive experience with us. We're thrilled to hear that our staff was helpful during check-in, accommodating your bag storage needs. We're glad you found the room very clean and appreciated the convenient 10-minute walk from the train station.It's wonderful to know that you enjoyed the breakfast with fresh bread and a variety of food options. We appreciate your recommendation of Hotel Montana as a great travelers' hotel with a convenient location.We look forward to the pleasure of welcoming you back for another enjoyable stay in the future.

Dear JeffreyThank you very much for your great review. We greatly appreciate it and hope to see you again in the future!

Dear Bonhock,Thank you very much for your great review. We greatly appreciate it and hope to see you again in the future!

Dear GuestThank you for your kind review and for taking the time to share your experience with us.We are delighted that you enjoyed your stay and hope to see you again soon.Kind regards

Dear Nicole,Thank you for your feedback. We appreciate your understanding of our self-check-in process and acknowledge the noise concerns due to thin walls. We're glad to hear that the room is clean and of a decent size, making it suitable for a one-night stay.If there's anything specific we can do to enhance your experience or if you have any preferences for future stays, please let us know. We value your input and hope to welcome you again for another comfortable stay.

Dear Glen,Thank you very much for the feedback of your recent stay at our hotel. We are happy to hear that you've enjoyed your stay with us and hope to welcome you again in the future!

Dear Joao,Thank you for the feedback of your stay at our hotel, we greatly appreciate it. We apologize for the inconvenience regarding the Wi-Fi. The issues will be addresses for a more pleasurable stay in the future.

Dear FelipeThank you for the good review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards

Dear Teresa,We sincerely apologize for the numerous challenges you faced during your stay. The elevator breakdown, housekeeping oversight, and the prolonged issue with hot water are entirely unacceptable, and we understand the frustration this must have caused.Your safety and comfort are our top priorities, and we failed to meet those standards. We are actively addressing the elevator, maintenance, and communication issues to ensure they do not recur.Regarding your refund request, we deeply regret the inconvenience caused and assure you that our management team will investigate this matter promptly. We are committed to resolving the situation to your satisfaction.We appreciate your patience and understanding during this challenging experience. Once again, we apologize for the inconvenience and hope to have the opportunity to regain your trust in the future.

Dear Robert,We sincerely apologize for the multiple issues you encountered during your stay with us. It is disheartening to learn about the payment issue, lack of hot water and heating, and the condition of the shower. This falls well below the standards we strive to uphold.Please rest assured that we take your concerns seriously, and we are actively addressing these issues to prevent any recurrence. We understand the impact this had on your experience, and we apologize for any inconvenience caused.We appreciate your understanding and patience. Regarding your request for a refund, please contact us directly.Once again, we apologize for the inconvenience, and we hope to have the opportunity to regain your trust in the future.

Dear Robert,We sincerely apologize for the multiple issues you encountered during your stay with us. It is disheartening to learn about the payment issue, lack of hot water and heating, and the condition of the shower. This falls well below the standards we strive to uphold.Please rest assured that we take your concerns seriously, and we are actively addressing these issues to prevent any recurrence. We understand the impact this had on your experience, and we apologize for any inconvenience caused.We appreciate your understanding and patience. Regarding your request for a refund, please contact us directly.Once again, we apologize for the inconvenience, and we hope to have the opportunity to regain your trust in the future.

Dear IanThank you for taking the time to share your positive feedback! We are thrilled to hear that you had a great experience during your quick trip and that our location, breakfast, and comfortable beds contributed to your overall satisfaction.It's wonderful to know that our location met your expectations. We understand the importance of convenience, especially during short stays, and we're glad our hotel's location worked well for you.We're also pleased that you enjoyed our breakfast offerings. Providing a satisfying and delicious start to your day is important to us, and we're glad you found our breakfast to be great.Comfortable beds are essential for a good night's sleep, and we're delighted to hear that our beds met your standards.Thank you for choosing our hotel!Kind regards

Dear Gilberto Yair Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel.We're delighted that our digital check-in and check-out process met your expectations. Providing a seamless and efficient experience for our guests is a top priority for us, and we're pleased to know that it contributed to your overall satisfaction.It's great to hear that you found our breakfast buffet to be very good. We strive to offer a variety of high-quality options to cater to different tastes, and we're glad you enjoyed it.Your feedback is valuable to us, and it motivates our team to continue providing excellent service. We look forward to welcoming you back on your next visit, and if there's anything specific you'd like to share or suggest for improvement, please feel free to let us know.Once again, thank you for choosing our hotel, and we appreciate your positive review.Kind regards

Dear DeborahThank you for sharing your positive feedback about your recent stay. We're delighted to hear that you enjoyed your time with us and that the hotel's proximity to the train and bus station was convenient for you. It's great to know that the room, despite being small, served your purpose, and you appreciated and enjoyed the included breakfast.Your satisfaction is important to us, and we're thrilled that we could contribute to a pleasant experience. If there are any specific details or aspects of your stay that stood out to you, or if there's anything else we can do to make your future stays even more enjoyable, please feel free to share them with us.Thank you for choosing our establishment, and we look forward to the opportunity to welcome you back for another enjoyable stay.Kind regards

Dear GuestThank you so much for you amazing review. We are looking forward for your next stay. Kind regards