Ratings based on 1,298 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baton Rouge, Louisiana, USA

Good location. Near tram and train stations.

Posted Jul 25, 2015
Pros: Breakfast
Cons: The hotel needs a face-lift. I believe they are building another one right next to it.
Location: Train and tram stations. Very close to the airport and that is a plus.
Excellent buffet breakfast and fast internet. AC needs upgrade/improvement.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Free shuttle to/from airport

Posted Jul 21, 2015
Location: the hotel is located near a busy road. Some rooms can be noisy from the passing traffic.
free shuttle bus from the airport. Clean room and friendly staff. Comfortable bed. value for money!
Comment from Hotel Management
Jul 24, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear Guest Thank you very much for your comment. We are delighted that you enjoyed our shuttle bus and room quality. It would be nice to welcome you back during your next stay in Zurich. Kind regards, J.Eling Sales Coordinator
2 out of 5
by A verified traveler from i

The room

Posted Jul 14, 2015
It was very hot and there was no AC in the room. We spoke to the front desk and they said they will fix it but it was not done. The manager came yo our room and felt it was warm and provided us 2 table fans.
Comment from Hotel Management
Jul 16, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear vacation Thank you for your comment. We are really sorry for the high temperature in the room. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Criticism and a hint how to do things better, will help us to reach our goals and make you feel more comfortable. We hope to have the chance to convince you at a later date and we will do our best to make your next stay more enjoyable. Kind regards, J.Eling Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Nice hotel with local tram link

Posted Jul 14, 2015
We had a good few nights at the movenpick hotel. The room was nice and spacious and the bed comfortable. The closest tram station is about 10 minutes walk away, and the number 10 takes you straight down to the main hub of zurich. The staff were helpful when booking an excursion to mount rigi, however i was a little annoyed that the driver (who dropped us from the hotel to the tour coach area) requested that we pay for his trip back to the hotel and were not aware of this from the outset. Even though it was a small amount, it felt a little cheeky! It would probably also be advisable for movenpick to make it clear what items are part of the 'mini bar'. It wasn't clear that the snacks outside and 2 drinks outside of the fridge were actually part of the mini bar and chargeable. The bathroom is well kept with your normal facilities and an actual bath, which i thought was nice. The staff were generally very good. Booking an excursion was pretty simple and one staff member in particular in the restaurant was brilliant on our final night (he wears glasses), although i cannot remember his name! On the whole i would recommend the hotel as its very close to the hotel and local tram link, which allows easy movement around the city. Thankyou movenpick hotel.
Comment from Hotel Management
Jul 16, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear Vishal thank you so much for your review! We really appreciate your feedback. We are sorry for the experience with the driver of the tour to the mountains but this is not an excursion organized by our hotel therefore we cannot act in this situation. Nevertheless we are happy that you were satisfied with our staff and room quality. We would appreciate to welcome you back soon to our hotel. Warm regards, J.Eling Sales Coordinator
4 out of 5
Recommended
for Everyone
by A verified traveler from paradise valley

Good value close to airport

Posted Jul 14, 2015
The hotel was very good, not much noise from airplanes since Europe has much stricter rules! The staff is professional but they could be a bit warmer. Overall a good place to stay.
Comment from Hotel Management
Jul 15, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear Guest Thank you very much for your review. We are pleased that you enjoyed your stay with us. We do hope to have the pleasure of welcoming you back again soon to our hotel. Kind regards, J.Eling Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Fort Myers

Great hotel near the airport

Posted Jul 10, 2015
Super friendly staff and super nice bar area. Convenient shuttle to airport
Comment from Hotel Management
Jul 14, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear Guest Many thanks for your comment. We are delighted that you were pleased with our staff and bar area. It would be a pleasure to welcome you back soon. Kind regards, J.Eling Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler from Fl

Close to airport

Posted Jul 5, 2015
Free shuttle to airport. Can take train to airport from anywhere around Zurich then shuttle to airport.
Comment from Hotel Management
Jul 8, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear Fi We are happy to hear that you were satisfied with our shuttle bus service. We would be more than happy to welcome you back soon. Kind regards J.Eling Sales Coordinator
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent hotel but far from city center

Posted Jul 2, 2015
It was a good stay on this excellent hotel.But it was a little bit far from the city center.
Comment from Hotel Management
Jul 6, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear Guest Many thanks for your feedback. We are happy to read that you enjoyed your stay with us. Please be informed that it just takes 12 minutes by train to go to the city center of Zurich. So the city can be reached very easy and fast. We do hope to have the pleasure of welcoming you back again soon. Best regards, J.Eling Sales Coordinator
2 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Only Swiss power outlets in the room.

Posted Jun 26, 2015
Disappointing for a 4-star hotel. Only Swiss power outlets in room, no European/German outlets. I could not charge my laptop, and now I cannot work on the plane as my battery is dead.
Comment from Hotel Management
Jul 2, 2015 by Mövenpick Hotel Zurich-Airport, Hotel Management
Dear Guest, We are sorry that we did not meet your expectations. Please be informed that our guests are able to get an adapter at the reception. Should during your next stay an issue like this arise, please do not hesitate to contact the reception immediately. We are looking forward to your next visit. Kind Regards, J.Eling Sales Coordinator
4 out of 5
by A verified traveler from Lindau

Späte Ankunft, kurze Nacht, früher Flug

Posted Jun 26, 2015
Pros: Dass es so nah am Flughafen war und der Shuttle perfekt funktionierte.
Cons: Expedia mit vollem Preis incl. Local Tax und für geschäftsreisende Freiberufler handhabbar machen.
War sehr freundlich am Empfang, Frühstück gibt's leider vor sechs nicht, nur Kaffee und Hörnchen und O-Saft, jeweils so lala. Das GuteNachtBier an der Bar 8,60 SFR- bin jetzt Teilhaber an der Brauerei und nach Expedia-Buchung noch ein paar Franken Tax on top (incl. Schweizer Mehrwertsteuer) - mag' gar nicht an meine Stunden denken, das ordnungsgemäß als Selbständiger zu verbuchen. Alles in allem sehr in Ordnung, sauteuer allerdings.