Ratings based on 480 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by A verified traveler from kuala lumpur

Business hotel with free airport shuttle service.

Posted Sep 30, 2014
Pros: the free shuttle
Cons: staff need to be more attentive to bookings so incidents like the one we experience do not happen to other customers.
Location: airport hotel. there is a mcdonald's just downstairs.
I have to say the shuttle was the big plus point for us as we were doing lots of traveling to and from Zurich but we were disappointed that the staff forgot (or did not) put in our booking when she clearly acknowledge our request for the earliest shuttle (booking required during early hours probably due to limited seats during those times) so we ended up walking for 15 minutes with heavy bags to the nearest train station.
Comment from Hotel Management
Oct 4, 2014 by Paul Franz, Hotel Management
Dear yuwei, thank you for sharing your feedback about your recent stay with us. We deeply regret the misunderstanding with your shuttle reservation and apologize for the inconveniences caused. We will check again internally what was going wrong in order to avoid similar issues in the future. We hope that you give us a second chance to convince you of our service quality. Kind regards, Paul Franz, General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from DUnfermline

Decent hotel, close to the airport

Posted Sep 20, 2014
Watch out for extras. Breakfast not incleded as standard and car park was 20CHF for the night
Comment from Hotel Management
Sep 27, 2014 by Paul Franz, Hotel Management
Dear BA, thank you very much for taking time and sharing your feedback. We have different rates with and without breakfast, we are sorry if our rate description was not clear at this point and will have a look at it. Best regards, Paul Franz, General Manager
4 out of 5
by A verified traveler

Very modern. Nice rooms but unusual shower.

Posted Sep 16, 2014
Pros: Not much.
Cons: Privacy for shower, better lighting for makeup.
Location: Rather isolated...........nothing really nearby.
Rather long wait for van at airport.....runs on a schedule. Isolated so dined at hotel .Food good, but expensive. Lighting in room not good for makeup: otherwise ok. The shower is in the center of the room on one side....................no privacy............toilet in separate space........very strange.
Comment from Hotel Management
Sep 27, 2014 by Paul Franz, Hotel Management
Dear Guest, thank you for sharing your comments, we appreciate very much. The room design was originally based on the idea of offering more space in the bedroom, but of course this might be not everybody's favorite style. We hope to welcoming you soon again! Best regards, Paul Franz, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, OH

Nice Hotel

Posted Sep 16, 2014
Pros: iPhone charger in room, very modern.
Location: Grocery store across the street. Subway and McDs very close also.
Very good value. Reasonably priced. Airport shuttle process worked well.
Comment from Hotel Management
Sep 25, 2014 by Paul Franz, Hotel Management
Dear Tom, thank you very much for your feedback, we are glad to see you enjoyed your stay with us and could benefit from our free shuttle service. Hope to see you soon again, best regards, Paul Franz, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

Good hotel with useful shuttle to airport

Posted Sep 6, 2014
Pros: Nice and modern
Cons: Directions to get to hotel on public transport on website
Location: Near airport and shops over the road
Good shops locally, hotel restaurant wise choice. Getting to hotel was more difficult than stated on website, required different train from Zurich, do not make mistake of taking train to Zurich Airport!
Comment from Hotel Management
Sep 20, 2014 by Paul Franz, Hotel Management
Dear Kim, thank you very much for your review, nice to read that you had a pleasant stay with us. We are sorry if directions on website are not clear, our Sales team will have a look at it. All the best, Paul Franz, General Manager
4 out of 5
Recommended
for Couples
by A verified traveler from North Carolina

Nice hotel near airport.

Posted Sep 5, 2014
Pros: Convenience, firendly staff, clean
Cons: offer continental breakfast with stay.
Location: wrote about this above. Convenient, inexpensive way to get downtown.
Nice hotel with shuttle to airport where you could catch the train downtown. Breakfast was expensive so did not partake. Hotel staff was friendly and helpful. Room faced traffic so it was a bit noisy with the window open. Convenient to grocery stores right across the street.
Comment from Hotel Management
Sep 20, 2014 by Paul Franz, Hotel Management
Dear JKM, thank you very much for sharing your feedback, we will take your idea of offering alternative breakfast options into consideration during our next team meeting! Looking forward to welcoming you soon again, best regards, Paul Franz, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 2, 2014
great hotel! Exactly what you expect from Radisson. But do not confuse it with Radisson Blue which is right on the airport premise. You need to take shuttle to reach this hotel.
Comment from Hotel Management
Sep 20, 2014 by Paul Franz, Hotel Management
Dear Guest, thank you very much for your positive feedback, we are glad to read that you had a pleasant stay with us and could benefit from our free shuttle service. We are looking forward to welcoming you soon again during your next stay in Zurich. All the best, Paul Franz, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very convenient airport hotel

Posted Aug 31, 2014
Nice and clean room, 10 min away from airport, free round trip shuttle available. About 10 min walk to the train and 25 min ride to the city center/old town
Comment from Hotel Management
Sep 20, 2014 by Paul Franz, Hotel Management
Dear Gionyc, thank you for posting your review, good to see you had a pleasant stay with us and could benefit from the nearby public means of transport to Zurich downtown. We are looking forward to welcoming you back again during your next stayover in Zurich. Kind regards, Paul Franz, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from PRINCETON, NJ

Room cleaning service and front desk staff

Posted Aug 31, 2014
Pros: Location
Cons: staff attitude
Location: near railway station and airport
cleaning service staff did not leave full supplies. Some of the front desk staff was not very friendly and were non responsive.
Comment from Hotel Management
Sep 20, 2014 by Paul Franz, Hotel Management
Dear Raj, thank you for your comments about your recent stay with us. We have discussed your feedback about our staff within the team and took it into consideration for improving our service quality. We would be pleased to hosting you again and show you that we can do better. Best regards, Paul Franz, General Manager
Comment from Hotel Management
Sep 20, 2014 by Paul Franz, Hotel Management
Dear Raj, thank you for your comments about your recent stay with us. We have discussed your feedback about our staff within the team and took it into consideration for improving our service quality. We would be pleased to hosting you again and show you that we can do better. Best regards, Paul Franz, General Manager
2 out of 5
by A verified traveler

Unacomodating stuff

Posted Aug 27, 2014
Could not make it to my agreed upon reservation. Hotel did not make an effort to help. Lost the non-refundable room cost