Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Perfect for public transport users

Posted Aug 21, 2014
We enjoyed our 3day stay in Radisson blue. This hotel is interconnected tp the airport& traim station which was a great use for us. Catching trains is easy & one of the best parts of Europe. Hotel staff were extremely helpful with train ticket purchases, excursions, information & extra facilities like holding the baggage after we checked out. Room was a bit of a let down to be honest for the price we paid for our stay. Price point may have me look around for something else
Comment from Hotel Management
Aug 23, 2014 by Werner Knechtli, Hotel Management
Dear Guest I would like to take this opportunity to thank you for your detailed review. We are glad you enjoyed your time with us here and that you were happy with the service our staff offered. We look forward to welcoming you back again in the near future. Best regards, Werner Knechtli General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Texas

Great location. Desk staff a little snippy.

Posted Aug 15, 2014
Weird room. Who would want to watch you in the bathroom.
Comment from Hotel Management
Aug 20, 2014 by Werner Knechtli, Hotel Management
Dear Nina Thank you for your comment. We regret to hear you did not enjoy our design between the bedroom and bathroom. We do offer curtains to cover up the window in case our guests do not feel comfortable with this particular design. We nevertheless hope to welcome you back again. With the best regards, Werner Knechtli General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Los Angeles

Great hotel right at the Zurich airport!

Posted Aug 15, 2014
Pros: It was very clean and very convenient
Cons: bathrooms; although clean, I prefer a separate space for the toilet.
Location: right in the Zurich Airport; train is right there as well. One can walk into the town and river in 10 minutes!
What a great place to stay for our recent stopover, in route to Africa. The hotel is conveniently located at the airport and the train is right outside the door, just between the departure gate and the hotel! Everything was spotless and they couldn't have been more accommodating!
Comment from Hotel Management
Aug 19, 2014 by Werner Knechtli, Hotel Management
Dear Annette I would like to take this opportunity to thank you for your feedback. We are happy to hear you enjoyed your time spent here. We hope you had a safe onward journey and that you will be back again in the near future. Kind regards, Werner Knechtli General Manager
2 out of 5
by A verified traveler

Don't bother

Posted Aug 1, 2014
Pros: Location
Cons: See items above.
Like others, I stayed at this location for the sake of convenience. Problems with the room included the following: (1) shower drain backed up with at least an inch of standing water, (2) carpets hadn't been vacuumed, (3) bathroom floor was sticky, (4) upholstry was filthy. Up until check-out, personnel were hospitable.The employee handling my check-out showed no interest in the drain issue. On return trips to Zurich, I will certainly stay elsewhere.
Comment from Hotel Management
Aug 9, 2014 by Werner Knechtli, Hotel Management
Dear Guest Thanks for taking the time to share your feedback. I’m extremely sorry to hear you faced issues with the cleanliness of your room. We pride ourselves on our high standards when it comes to this, so it’s disappointing to hear we didn’t get it right this time. I will discuss this issue with my housekeeping team. I assure you this is not our usual standard. We would be more than happy to welcome you back again and show you that we do lay emphasis on a high service standard. Kind regards and thanks again, Werner Knechtli General Manager
2 out of 5
by A verified traveler from Texas

Really disappointed

Posted Jul 29, 2014
Pros: Location
Cons: Virtually EVERYTHING
We only stayed one night but boy, what a disappointment. I am a frequent traveler and stay in many hotels both overseas and in the U.S. While I have found many Swiss hotels are overpriced, this particular hotel is a very poor value at $270/night. The only positive it has going for it is the location - inside the Zurich airport and accessible to the airport train station. When you enter the lobby, everything looks fine, but when you get off on the guest room floors you are immediately hit with a type of mildew smell from the soiled and stained carpet. Our guest room was on the 4th floor, and we found the room size to be good but the carpet was not vacuumed - there was actually loose change on the floor along with noticeable debris that a vacuum would have picked up (had it actually been used). Under the TV, there is this strange carpeted shelf that is designed to hold you suitcases but it is covered in carpet and, you guessed it, just as soiled and stained as the rest of the carpet. Moving on the bathroom, the shower drain did not work, and water streamed out onto the floor eventually covering the entire bathroom! There was a fixture that had come unattached to the bathroom wall and it was just sitting on the floor by the toilet - you really cannot make this stuff up. To to prospective customer, you would be wise to choose another hotel. To the hotel, you should be ashamed of your product.
Comment from Hotel Management
Aug 4, 2014 by Werner Knechtli, Hotel Management
Dear Guest Thanks for taking the time to share your feedback. I’m extremely sorry to hear you faced issues with the cleanliness of your room as well as the bathroom. We pride ourselves on our high standards when it comes to this so it’s disappointing to hear we didn’t get it right this time. I will share your issues with my Housekeeping team who will look into why we failed on this occasion and take any necessary steps to prevent this from happening again. I assure you this is not our usual standard and if we’re fortunate enough to have you stay with us again, you’ll see for yourself. We are truly sorry you had such a negative experience with us. With the best regards, Werner Knechtli General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from South Australia

Great airport hotel

Posted Jul 20, 2014
Pros: Staff, room, breakfast, LOCATION, LOCATION, LOCATION (for flights).
Cons: Some small signs of wear and tear in rooms: very minor.
Location: Signage points walking route to/from flight Arrivals and rail; perfect.
Brilliant location, easy walk to arrivals/check-in and comfortable rooms. The staff were pleasant and helpful. There's an ultra-early light buffet if you have an anti-social check-in before breakfast proper starts at 6 a.m. - altho' it's a shame to miss breakfast, which is great. The spectacular 'wine cellar in the sky' adds a touch of drama on arrival. the style and user-friendliness of this hotel are a perfect complement to Zurich Airport, one of Europe's easiest and most pleasing arrival or departure points from long- or short haul flights.
Comment from Hotel Management
Jul 24, 2014 by Werner Knechtli, Hotel Management
Dear Michele A big thank you for your comment. We are very happy to hear you had a good time with us and that you appreciated our location. We are very proud to be located within Zurich Airport. We hope you had a safe onward journey. Looking forward to welcoming you back again. Best regards, Werner Knechtli General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from R.C Sydney

Nice place to stay if you have an early flight

Posted Jul 20, 2014
Very comfortable, clean room, there are couple of Restaurants and a bar, the night we stayed we watch the World Cup on the big screen
Comment from Hotel Management
Jul 21, 2014 by Werner Knechtli, Hotel Management
Dear Guest Thank you for taking the time to comment on your stay with us. It is good to see you did not miss out on the World Cup game while staying with us. We look forward to seeing you again soon. Thanks again and kind regards, Werner Knechtli General Manager
5 out of 5
Recommended
for Business Travelers
by nix from london

Extremely convenient and practical

Posted Jun 23, 2014
So easy to use on foot for arrivals and departures, well connected so easy to get into Zurich. Comfortable bed, nice big room and much better quality bathroom soaps etc than you might expect for the price. A great business hotel.
Comment from Hotel Management
Jun 25, 2014 by Werner Knechtli, Hotel Management
Dear nix Thank you for your feedback. It's a pleasure to hear, that you enjoyed the stay with us. The location is indeed something we are very proud of. Best wishes and we are looking forward to see you soon again! Werner Knechtli General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Connected to train and airport

Posted Jun 15, 2014
Incredibly quiet despite traffic and airplanes . Didn't hear a sound. That was amazing. Room clean and comfortable . Would stay again .
Comment from Hotel Management
Jun 17, 2014 by Werner Knechtli, Hotel Management
Dear Guest Thank you for your comment. It's a pleasure to hear, that you enjoyed the stay with us. Best wishes and we hope to welcoming you soon again, Werner Knechtli General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Perfect airport hotel

Posted Jun 4, 2014
Pros: Good shower, comfy bed, quiet room
Cons: We had a small problem with parking, be sure to ask for the hotel rate or you'll get charged as you come and go.
We stayed 2 nights and even though it was an airport hotel, it was close enough to old town Zurich that we could drive into town for dinner and the sights no problem.
Comment from Hotel Management
Jun 5, 2014 by Werner Knechtli, Hotel Management
Dear mglhs Thank you for your comment. We are glad you enjoyed your stay with us and that you benefitted from our location. We hope you had a safe onward journey. Best regards from Zurich, Werner Knechti General Manager