Ratings based on 30 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by Zailan from Malaysia

Great Hotel Excellent Condition and Services

Posted Jun 20, 2014
Pros: Room condition and size and fair price.
Location: 10 minutes by tram to city centre and close to Hardbrucke train station.
Pleasant stay at the hotel , friendly and caring staff. Close and easy access to the city.
5 out of 5
for Everyone
by Yvonne from California's wine country

Wonderful hotel

Posted Apr 22, 2014
Pros: See above.
Cons: No suggestions for improvements. Keep doing what you do best--serving the travelling public.
Location: Excellent location. A short cab ride to the airport--without being an "airport hotel." The staff gives excellent suggestions for POI.
Convenient location to airport, downtown area and restaurants. Friendly, well informed, efficient staff. Very clean and comfortable rooms. A great start to our vacation.
1 out of 5
by A verified traveler

Worst experience of my life

Posted Apr 14, 2014
Pros: Nothing
Cons: Tear it down and rebuild it
This was probably the worst hotel I have ever stayed at. I travel at least 30 days out of the year and spend lots of time in hotels. Service was terrible, rooms were old and run down. I would highly recommend the Ramada in Zurich...much better location and service is friendly, hotel is new. Stay away at all costs!!!!
Comment from Hotel Management
Apr 16, 2014 by Silvia, Hotel Management
Dear Guest, Many thanks for your comment. As our hotel is only 3 years old and therefore pretty new, we are wondering if your comment might be addressed to the other Renaissance in Zurich, the Renaissance Zurich Hotel? I do apologize for the inconvenience you might have experienced over there and hope that we can welcome you soon in our hotel, the Renaissance Zurich Tower Hotel.
4 out of 5
for Everyone
by A verified traveler from totonto

Nice hotel, a little out of the way...

Posted Apr 13, 2014
Hotel was great. Staff were wonderful an extremely helpful. Only drawback is that wifi I'm the room is not free and 30€ is ridiculous. Most hotels of thisassnow provide free wifi.
5 out of 5
for Everyone
by A verified traveler

Great hotel ! Modern and clean!

Posted Feb 16, 2014
Comfy bed, kind staff, clean room and Good room service!
4 out of 5
for Couples
by Romantic Business Traveler from Atlanta,Ga

Comfortable but expensive.

Posted Jan 22, 2014 on Hotels.com
Comfortable room but poor air circulation. No wifi in the room. And parking price was ridiculas! I would stay again but only if some of the fees were changed and wifi was added to the rooms.Location was a bit away from major sites but a street rain is across the street and the staff is very generous with info.
4 out of 5
for Everyone
by Eli from Israel

Good hotel. Not central location

Posted Dec 18, 2013
Pros: OK
We just needed one night in Zurich. I was expecting it to be closer to the center. However we used public transportation that was near by
4 out of 5
for Getaway With Friends
by Frank from Aberdeen

Great service

Posted Oct 16, 2013 on Hotels.com
Had a great stay at the Renaissance Zurich Tower Hotel. Great rooms, great service and enjoyed the Executive Lounge.
4 out of 5
for Everyone
by Julie from Montana

Great Rooms & Friendly Staff

Posted Sep 22, 2013
Pros: The staff was friendly and accommodating. The room was clean and comfortable.
Cons: The food and parking at the hotel were very expensive.
Location: This hotel is located in a more industrial part of town; there were great restaurants within walking distance.
We had a great stay at this hotel. The room was comfortable, clean and had nice amenities. The staff spoke several languages and were friendly and accommodating. We were able to check in early as we arrived in the morning and wanted to settle in as soon as we could. Free Wi-Fi was available in the lobby area but not in the rooms. We rented a car and while parking is available in a well-lit, clean, underground parking garage, it was expensive at 35 francs per night plus tax. The restaurant had good food but it was also expensive. Continental breakfast was 23 francs per person. The location of this hotel is in a more industrial part of town. Great restaurants were available within walking distance.
5 out of 5
for Families
by PH from FL

Great Hotel-surrounding area less than photogenic

Posted Sep 12, 2013
Pros: Modern facilities, one block to tram.
Location: The hotel is surrounded by buildings under construction. Evenings and weekends there is little pedestrian traffic.
Modern hotel, great amenities. Unsecured outside parking, gratis. Secure parking garage pricey.