Ratings based on 81 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Business Modern Staff Superb

Posted Mar 11, 2015
Pros: Service!
Cons: Trite to say, better coffee in room. Good tea selection!
Location: Good shopping in walking distance, central located, near airport & train.
The hotel staff greeted with smiles and genuine care. Glass of champagne at check in and through the hotel stay we were greeted by name including our daughter. Very modern upbeat, even cool, atmosphere. Has a wonderful youth to the surroundings. Comfortable beds. I would have liked an expresso machine in the room as I'm not a breakfast person but the automatic coffee was provided in the room. Priority for some not all. Excellent value for customer service, comfort and amenities. Zurich is expensive, period. No getting around the expense, however, Renaissance provides genuine service & comfort at a reasonable price. If that's important, definitely stay here!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Suitzerland

Everything is well with one exception

Posted Jan 6, 2015
Pros: Everything.
Location: Zurich
Everything was great except one of the hostes at the restaurant was a little bit rud to us.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Frankfurt am Main

Moderne Zimmer mit weitem Blick

Posted Jan 3, 2015
Pros: Der Blick, das Zimmer, die Lounge (wenn denn mal Getränke aufgefüllt waren)
Cons: Den Service (Zimmer- und Roomservice) - beides super langsam.
Location: Etwas außerhalb des Stadtkerns. Mans muss schon mit dem Auto in das Zentrum fahren (10 Min. ) oder mit der Straßenbahn.
Wir haben über Silvester drei Nächte im Renaissance Zürich verbracht und waren leider etwas enttäuscht. Im großen und ganzen handelt es sich um ein modernes, schönes Hotel und wir hatten von unserem Zimmer im 14. Stock einen tollen Blick auf das Feuerwerk am Zürcher See. Aber der Service ist leider nicht gut. Der Zimmerservice macht sehr schlecht sauber, lehrt die Mülleimer nicht, füllt Shampoo nicht nach (wurde andauernd vergessen). Auch ist er nicht der schnellste - wir waren den halben Tag weg und das Zimmer war um 17 Uhr immer noch nicht gereinigt. Im 15. Stock gibt es eine Lounge (gegen Aufpreis darf man rein) mit Selbstbedienung (Getränke und einige Snacks/Speisen). Es fiel unangenehm auf, dass Getränke wie Wein nicht nachgefüllt wurden. Gäste standen mit leeren Gläsern da und suchten selbstständig nach Nachschub, weil kein Personal anwesend war. Da zahlt man nun viel Geld um in die Lounge zu dürfen und dann ist kein Service anwesend.
3 out of 5
by A verified travelerfrom London

OK not worth the money AND £80+ for WiFi during st

Posted Jan 3, 2015
Location good very close to Hardbrücke station if you know to walk down what appears to be an access road. Rooms appear nice on the surface but not so good when you get to the detail Beds are rock solid and not remotely comfortable. Shower water pressure was poor. TV service kept dropping out and losing sound. Very limited toiletries and refreshments, very few options for tea/coffee. Few towels for a double room. No bathrobes. Rooms weren't cleaned until very late in the day, inconvenient or no done as we were back in the room. Cheapest option for in-room wifi was £80 for our 3 night stay, absolutely insane. Was cheaper to just use mobile data network and pay the charges. Open WiFi in the lobby but pretty useless Overall it's great location for transport links but I wouldn't recommend it. Plenty of other hotels of same standard for same price but without the drawbacks
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Good value for money

Posted Dec 22, 2014 on Hotels.com
Great hotel, very clean and good service
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Very swish modern hotel with good location

Posted Dec 3, 2014
Pros: The lobby, the rooms, the layout etc.
Cons: Need to include wifi as standard for the rooms and not charge for it. Every other hotel offers free wifi.
Location: Perfectly placed in Zurich West and a short stroll from Hardbrucke station. Not bad selection of restaurants and bars.
Very nice hotel. To the same standards as any other Renassaince hotel should be.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Ficaria novamente

Posted Dec 2, 2014 on Hotels.com
Hotel excelente, limpo, bonito e bem cuidado. Os concierges foram ótimos e deram excelentes dicas, especialmente Alicia, muito dedicada.
4 out of 5
Recommended
for Personal Event
by A verified traveler

I would stay again

Posted Dec 1, 2014 on Hotels.com
Excellent hotel, staff wonderful, particularly Alicia helped me a lot about suggestions of the city. But, the it is a little far from the city center, and the neighborhood particularly dark at night
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Geneva

Pleasant as you would expect from Renaissance

Posted Nov 23, 2014
Pros: Free & fast wifi in the lobby. Breakfast was also nice.
Staff were very helpful and accommodating. We had a commitment and would prefer to check a little later. It wasn't a problem at all.
5 out of 5
Recommended
for Couples
by A verified traveler

Fin de semana en Zurich

Posted Nov 19, 2014 on Hotels.com
Fenomenal. Muy bien comunicado con el tranvía a 100 m y a 10 min del centro de Zurich. Comida y desayunos fenomenales. Productos del baño de excelente calidad. Repetiría