Ratings based on 12 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
83% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.2 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Option Near Zurich Airport

Posted Jul 10, 2014
Pros: Breakfast.
Cons: It's a bit of a labyrinth getting around inside the place! But not onerous by any means.
Comment from Hotel Management
Jul 11, 2014 by Thomas, Hotel Management
Dear Guest Thanks very much for your Overall good Feedback towards your stay in our Hotel. We hope, your stay was an enjoable one. We would look Forward to welcome you back to our Hotel and remain with best regards. Thomas Brunnschweiler, Rooms Division Manager
3 out of 5
by A verified traveler from Detroit

Convenience

Posted Jun 19, 2014
Pros: Breakfast bar is excellent ... the best
Cons: For Switzerland rate is affordable but not cheap ... part of the package it was useful
Location: only stayed one night ... check-in and out results in paying a day for literally only being there 11 hours
Modern but cramped living and parking ... free wireless NOT TRUE ... ONLY if you have a swiss phone
Comment from Hotel Management
Jul 11, 2014 by Thomas, Hotel Management
Dear Guest Thanks very much for your comment towards your stay in the Hotel sommerau. We highly appreciate your comment seing expressed critically. Parking Garage is realy cramped at times, but we also have outdoor parking facilities. Internet should be free, also without having a Swiss phone. Only some days ago i helped a Chinese Lady in to the Internet. Instructions from Swisscom are not the clearest, but Internet use in Hotel is free of Charge. Sorry for any inconvenience on your behalf. We will try to simplify the process concerning Internet acess for future guests. Wishing you all the best and thanking you once more for your guest comments. Thomas Brunnschweiler, Rooms Division Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Apr 30, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Welcoming Hotel offering good value for money

Posted Apr 28, 2014 on Hotels.com
Dedicated Hotel staff making a guest feel welcome. Good Breakfast if you are coming early, not far from closest train station
Comment from Hotel Management
Aug 2, 2014 by Thomas, Hotel Management
Dear Guest Thank you for your Kind guest comment. We are satisfied that you enjoyed your stay in our Hotel and will make shure, to pass on your comment to our staff. We would be honoured to welcome you back at our Hotel and remain with best regards. Thomas Brunnschweiler, Rooms Division Manager
4 out of 5
Recommended
by DF from Manchester

Excellent Service

Posted Mar 28, 2014 on Hotels.com
Room small however clean with good shower and bathroom. Bar serving snacks - good when a full dinner not required. Good level of parking.
Comment from Hotel Management
Jun 14, 2014 by Thomas, Hotel Management
Dear Guest Thanks very much for your Kind comment on your stay. We are pleased that you enjoyed your stay. For a future stay just mention the fact of the roomsize in your Reservation request, we then can handle specific requests. We would look Forward to welcome you back in our Hotel. In the meantime we wish you all the best and remain with best regards, Thomas Brunnschweiler, Rooms Division Manager
3 out of 5
Recommended
by A verified traveler

Friendly and comfy hotel

Posted Mar 26, 2014 on Hotels.com
I often stay at this hotel for business and it really serves the purpose very well. The towels could be a little bigger and better quality and the quality of the toiletries could be improved. But overall very nice hotel that I would recommend.
Comment from Hotel Management
Jun 14, 2014 by Thomas, Hotel Management
Dear Guest Thanks very much for your positive Feedback towards your stay in our Hotel. We are pleased that you all in all had a saftisfactory stay. Your suggestions of improvement we will be discussed by Management. Please also feel free to ask front des for newer towels which are of better quality. We are looking Forward to be welcoming you back shortly and remain in the meantime with best regards. Thomas Brunnschweiler, Rooms Division Manager
4 out of 5
Recommended
by A verified traveler

Posted Sep 7, 2013 on Hotels.com
Comment from Hotel Management
Nov 23, 2013 by Thomas, Hotel Management
Dear Guest Thanks for your guest Feedback. We are glad that you enjoyed the majority of your stay. We would look Forward to welcome you back during a future stay in the Region. In the meantime we wish you all the best. Thomas Brunnschweiler, Rooms Division Manager
2 out of 5
by A verified traveler

NOISY, very NOISY

Posted Sep 4, 2013
As said they where making work , drilling work..for 120 chf I night I would like not to hear that kind of stuff
Comment from Hotel Management
Mar 15, 2014
Dear Guest Thank you for your guest comment. At the same time we want to appologize for any inconvenience you had during your stay. Especially the Drilling can be nervrecking, unfortunately we are instaling a new fire-tracking System in all of the rooms. The drilling is limited to Office-hours (8am-5pm) but obviously should you want to catch up on some sleep it is dificult. Should you plan on returning to our Hotel we would go out of our way to make a future stay a highly satisfactory one. Please refer to my words if These words are regarded as Option. I wish you all the best and appologize once more, Best regards, Thomas Brunnschweiler, Front Office Manager
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Good Value

Posted Jun 23, 2013 on Hotels.com
For the rate this is a very good value
Comment from Hotel Management
Aug 31, 2013 by Thomas, Hotel Management
Dear Guest Thanks for your friendly Revue of your stay. We are pleased that you had a satisfactory stay in our Hotel. We are pleased to Support you also in future with your Reservations and wish you all the best. Many regards, Thomas
1 out of 5
Recommended
for Overnight Stay Before Destination
by Luke

Not good

Posted Sep 29, 2012 on Hotels.com
The entire hotel smelled like an ash tray. We felt dirtier after taking showers. The service in the hotel was sub par and the food was over priced for what we received. It cost us almost 200chf round trip via taxi to get to and from.