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Reviews of Storchen Zurich

5 out of 5
Storchen Zurich
Weinplatz 2, Zürich, ZH

Reviews

9.6

Exceptional

Rating 10 - Excellent. 191 out of 247 reviews" "
Rating 8 - Good. 46 out of 247 reviews" "
Rating 6 - Okay. 8 out of 247 reviews" "
Rating 4 - Poor. 0 out of 247 reviews" "
Rating 2 - Terrible. 2 out of 247 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Izabell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most incredible place, staff, amenities and location. No question - simply the best.
Stayed 2 nights in Apr 2024
Response from Stephanie Meyer on Apr 9, 2024
Dear IzabellWe are truly honored by your review and immensely grateful for your kind words regarding our place, staff, amenities, and location. Hearing that we stand out as "simply the best" in your experiences brings us great joy and pride.Our team is dedicated to providing a welcoming, luxurious, and unforgettable experience for each of our guests. Knowing that we have achieved this for you motivates us to continue our efforts and strive for even greater heights in service and hospitality.Thank you for choosing us for your stay. We look forward to the opportunity to welcome you back and deliver another incredible experience.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

James, Listowel

Traveled with partner
Liked: Amenities
Beautiful old property all renovated with all the amenities
Stayed 4 nights in Mar 2024
Response from Stephanie Meyer on Mar 15, 2024
Dear James,thank you very much for your kind review.We are thrilled that you enjoyed your stay and our historical hotel.It would be a pleasure to welcome you back on your next visit to Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Stephanie Meyer on Mar 5, 2024
Dear Flora,thank you very much for your kind feedback! we are thrilled that you enjoyed your stay with us and we hope to welcome you soon again here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Lisa

Liked: Cleanliness
Stayed 2 nights in Dec 2023
Response from Stephanie Meyer on Jan 9, 2024
Dear Lisa,thank you very much for your great review.We wish you and your family a Happy New Year and hope to welcome you again here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

8/10 Good

CHANDNI

Stayed 1 night in Dec 2023
Response from Stephanie Meyer on Dec 19, 2023
Dear Chandni, thank you very much for taking the time to review your stay with us. We are delighted that you had an overall enjoyable stay with us and we hope to welcome you soon again here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun trip for 2 days. Loved the old town and the hotel, especially the cigar bar!
Stayed 2 nights in Oct 2023
Response from Stephanie Meyer on Oct 11, 2023
Dear Diane,thank you very much for your kind feedack! We are thrilled that you enjoyed our hotel and especially our Cigar Bar. Hopefully we can welcome you back soon. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Mira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Storchen Zurich is top notch! Beautiful clean rooms, all 3 dining places are excellent plus the attentive and professional service we received from everyone in the hotel. We highly recommend.
Response from Stephanie Meyer on Oct 8, 2023
Dear Mira,thank you very much for your great review!We are delighted that you enjoyed your stay so much and that you would also recommend it to others.We hope to welcome you soon again here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnificent
This hotel is most magnificent! Location is ideal, breakfast was excellent and hotel room views and interior was perfect!
Stayed 4 nights in Sep 2023
Response from Stephanie Meyer on Sep 29, 2023
Dear Marlene,thank you very much for your great review.We are thrilled that you enjoyed your stay with us so much and we hope to welcome you back on your next visit to Zurich. Kind regards,Stephanie MeyerFront Office Manager

6/10 Okay

Minho

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Stephanie Meyer on Sep 21, 2023
Dear Minho,thank you very much for taking the time to review your stay with us. We are sorry to see that you din't enjoy your stay with us to the fullest and hope to welcome you back again in order to give you an exceptional experience. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Expensive but perfect.
Stayed 2 nights in Sep 2023
Response from Stephanie Meyer on Sep 21, 2023
Dear Simon,thank you very much for your kind feedback.We are very happy that you enjoyed your stay with us and we hope to welcome you again here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Stephanie Meyer on Aug 19, 2023
Dear Julie,thank you very much for your kind feedback. We are thrilled that you enjoyed your stay and we hope to welcome you back on your next visit to Zurich. Kind regards,Stephanie MeyerFront Office Managerq

10/10 Excellent

Yuan fu, Lexington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Stephanie Meyer on Aug 19, 2023
Dear Yuan,thank you very much for you great feedback.We are delighted that you enjoyed your stay with us and we hope to welcome you again.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

MEHRAN, Lake Sherwood

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Majestic Hotel, best location, best staff.
Stayed 4 nights in Jul 2023
Response from Stephanie Meyer on Jul 26, 2023
Dear Mehran,thank you very much for your kind words.We are thrilled to hear that you enjoyed your stay and we are very greatful especially for your compliments for our staff.We hope to welcome you soon again here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Kulu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Lots of close by restaurants and shopping.
Stayed 3 nights in Jul 2023
Response from Stephanie Meyer on Jul 22, 2023
Dear Kulu,thank you very much for your kind feedback.We are delighted that you enjoyed our location and that it contributed to your great stay.We hope to welcome you back soon here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from Stephanie Meyer on Jul 14, 2023
Dear Bruce,thank you very much for your kind feedback.We are thrilled that you enjoyed your stay with us and it would be our pleasure to welcome you back soon here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very nice rooms. Friendly helpful staff.
Stayed 2 nights in Jul 2023
Response from Stephanie Meyer on Jul 5, 2023
Dear James,thank you very much for your great review.We are delighted that you enjoyed your stay and we appreciate your kind words regarding our level of service. It would be our pleasure to welcome you again here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

8/10 Good

Farshid

Traveled with family and small children
Liked: Cleanliness, staff & service
The rooms are very tiny, bathrooms not good however the staff are very helpful and welcoming
Stayed 3 nights in Jun 2023
Response from Stephanie Meyer on Jun 29, 2023
Dear Farshid, thank you very much for taking the time to review your stay with us. We are sorry to hear that you weren't satisfied with the room you chose. However we appreciate the compliments for our staff. It would be our plesasure to welcome you back here in the heart of Zurich and show you our other room categories. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and wonderful hotel! Will stay there again for sure!
Stayed 1 night in Jun 2023
Response from Stephanie Meyer on Jun 22, 2023
Dear Keith,thank you very much for your great review.We are delighted thar you enjoyed our stay with us and we hope to welcome you soon again here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Naeem

Stayed 1 night in Jun 2023
Response from Stephanie Meyer on Jul 6, 2023
Dear Naeem,thank you very much for your great review.We are very happy that you enjoyed your stay with us. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Barbara-Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Great location.
Stayed 3 nights in May 2023
Response from Stephanie Meyer on Jun 8, 2023
Dear Barbara-Ann,thank you very much for your kind words.We are very happy that you enjoyed our beautiful location and we hope to welcome you back soon here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
The room rates are astronomical but for those wishing/affording to treat themselves once in while, this hotel delivers in spades!
Stayed 2 nights in May 2023
Response from Stephanie Meyer on Jun 2, 2023
Dear Stefan,Thank you for sharing your feedback with us. We appreciate your kind words and are thrilled to hear that you found our hotel to be a worthwhile indulgence.We strive to provide a truly exceptional experience to those who wish to treat themselves on special occasions. We believe in delivering a memorable stay that exceeds expectations, and we're delighted to know that we succeeded in doing so for you.Thank you for choosing our hotel for your special occasion. We hope to have the opportunity to welcome you back in the future, should you decide to treat yourself again.Kind regards,Stephanie MeyerFront Office Manager

8/10 Good

DAVY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Stephanie Meyer on May 12, 2023
Dear DAVY,thank you very much for your review.We hope you enjoyed your stay with us and it would be our pleasure to welcome you back at another occassion.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Stephanie Meyer on Apr 16, 2023
Dear Sandra,thank you very much for your kind feedback!We are thrilled to see that you enjoyed your stay with us and hope to welcome you back on your next visit to Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Stephanie Meyer on Apr 16, 2023
Dear Christine,thank you very much for your great review.We hope to welcome you back here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful spot in the center of Zurich. Close to local churches and shops, easy access to restaurants.
Stayed 3 nights in Feb 2023
Response from Stephanie Meyer on Mar 5, 2023
Dear Peter,thank you very much for taking the time to review your stay with us. We are happy to heart that you especially enjoyed our location and we hope to welcome you back on your next trip to Zurich. Kind regards,Stephanie MeyerFront Office Manager

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms and location. Had some trouble with cancellation policy but they solved it afterwards.
Stayed 1 night in Jan 2023
Response from Stephanie Meyer on Feb 5, 2023
Dear guest,thank you very much for your feedback.I am happy to hear that we were able to solve the problem for you and hope to welcome you again here in the heart of Zurich. Kind regards,Stephanie

6/10 Okay

Luis

Traveled with family
Liked: Cleanliness
Great location. Small rooms.
Response from Stephanie Meyer on Jan 10, 2023
Dear Luis,thank you very much for your feedback. Hopefully we can welcome you back at another occasion and show you some of our bigger room categorys.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Claire

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous
Response from Stephanie Meyer on Jan 10, 2023
Dear Claire,thank you very much for your kind words.Hopefully we can welcome you back soon here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Stephanie Meyer on Nov 16, 2023
Dear Michael,thank you very much for your kind feedback.We are thrilled that you enjoyed your stay with us and we hope to welcome you back here in the heart of Zurich. Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unimpressive lobby, but luxurious rooms. River front would have been much preferred, as cobblestone street traffic in the mornings is very loud, even with daylight-proof exterior window coverings. We did not follow the hotel’s recommendation for a tourist trap. We found much better and less $$ dining options away from the riverfront. Public Parking is a 10 minute walk, but the loading/unloading zone area was convenient. We used the free drink voucher at the sister hotel Widder. Breakfast was exquisite. Wonderful experience all around!
Stayed 1 night in Nov 2022
Response from Stephanie Meyer on Dec 13, 2022
Dear Harold,thank you very much for taking the time to review your stay with us and we are very happy to see that your overall impression was very good. It would be our pleasure to welcome you again and show you one of our river view rooms. Kind regards from the heart of Zurich,Stephanie MeyerFront Office Manager

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel terrible meal
Front desk and concierge were amazing. Very friendly and helpful. Unfortunately had a terrible meal there in the Barchetta lounge. My wife had a Cesar salad with a dry, non-edible piece of chicken on it and I ordered a 52 Franc fillet med rare which came out over cooked and dry. Very disappointing as the rest of our stay was lovely.
Stayed 2 nights in Oct 2022
Response from Linus Schulte on Nov 5, 2022
Dear Jeremy, Thank you very much for your visit in our Hotel Storchen.I am happy to hear about the performance of our Front Desk and Concierge team and I will let them know about your feedback. Thank you very much.Unfortunately we didn’t manage to impress you with our usually high quality of food. Please excuse this In a case like this, our staff is instructed to immediately offer an alternative or to prepare the dish again.I hope we can welcome you again in our house and convince you of our qualityKind regardsLinus Schulte, F&B Manager

10/10 Excellent

tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good experiance
Stayed 2 nights in Oct 2022
Response from Stephanie Meyer on Oct 15, 2022
Dear Tina,thank you very much for your great review.Hopefully we can welcome you back again here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022
Response from Stephanie Meyer on Oct 15, 2022
Dear Joanna,thank you very much for your great review. We are very happy that you enjoyed your stay with us so much and hope to welcome you again here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Magdalena

Stayed 2 nights in Sep 2022

8/10 Good

KORNELIJA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s perfect
Stayed 1 night in Sep 2022
Response from Stephanie Meyer on Oct 15, 2022
Dear KORNELIJA,thank you very much for your great review. We are very happy that you enjoyed your stay with us so much and we hope to welcome you back again here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Szu Han

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and awesome breakfast buffett. Staffs are ultra friendly
Stayed 2 nights in Sep 2022
Response from Stephanie Meyer on Oct 15, 2022
Dear Szu Han,thank you very much for your great review. We are very happy that you enjoyed your stay with us so much and we hope to welcome you back again here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

8/10 Good

Semira

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great memory
The hotel is in the most perfect location. The room is very clean and the bed is comfortable. However, the room was very very small. We each had a carry on and between the two of us, had a hard time to find a place to open our suitcases without feeling claustrophobic. The concierge guys were amazing and made all the difference. Mr. Ishaq at concierge was very helpful booking us whatever we needed and guiding us to the right direction. Make sure to book and take the hotel free boat ride to the farm Restaurant. The food and views were amazing and the boat ride the best.
Stayed 2 nights in Aug 2022
Response from Stephanie Meyer on Sep 7, 2022
Dear Semira,thank you very much for taking the time to review your stay with us in so much detail.We are very pleased to hear that you enjoyed your overall stay with us so much. It would be our pleasure to welcome you again on your next visit to Zurich and we would also be more than happy to show you one of our bigger rooms.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was the final leg of a multi-week trip. It was a perfect and luxurious end to the trip!
Stayed 5 nights in Aug 2022
Response from Stephanie Meyer on Aug 20, 2022
Dear Lori,thank you very much for your kind words and your great feedback.We are very pleased that you enjoyed your stay so much and hope to welcome you back again here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was something out of a movie! Beautiful setting on the river, exceptional staff and service and the food was top notch! My room was small but it overlooked the river which made up for it.
Stayed 2 nights in Jul 2022
Response from Stephanie Meyer on Aug 20, 2022
Dear Shannon,thank you very much for your kind words and good feedback. We are very happy to read that you enjoyed your stay with us and we hope to welcome you back again here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

10/10 Excellent

Guojun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2022
Response from Stephanie Meyer on Jul 22, 2022
Dear Guojun, thank you very much for your great review. Kind regards, Stephanie Meyer Front Office Manager

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The General Manager and all of the management and staff were courteous, responsive and dedicated to us as their guests.
Stayed 4 nights in Jun 2022
Response from Stephanie Meyer on Jul 2, 2022
Dear William, thank you very much for taking the time to review your stay with us. I am very pleased to read that you enjoyed your stay even if the start could have been better. Of course I have forwarded your kind feedback to our General Manager and it would be our pleasure to welcome you back. Kind regards from the heart of Zurich, Stephanie Meyer Front Office Manager

10/10 Excellent

Yukiko

Liked: Cleanliness, amenities, property conditions & facilities
The intimatness, the history of the building and the town around it is fascinating and very rich in culture and beauty. The only thing I found lacking was in their service. Although they were pleasant they also seems not to know what they were talking about.
Stayed 1 night in Jun 2022
Response from Stephanie Meyer on Jul 2, 2022
Dear Yukiko, thank you very much for taking the time to review your stay with us. I would like to apologize that you had the impression that our staff didn't know what they were talking about. Hopefully you still had a great stay with us and it would be our pleasure to welcome you back. Kind regards, Stephanie Meyer Front Office Manager

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jun 2022
Response from Stephanie Meyer on Nov 19, 2022
Dear Candace,thank you very much for your great review.It would be our pleasure to welcome you back here in the heart of Zurich.Kind regards,Stephanie MeyerFront Office Manager

2/10 Terrible

James

Stayed 4 nights in May 2022

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from Stephanie Meyer on Nov 19, 2022
Dear Murray,thank you very much for your great feedback.It would be our pleasure to welcome you again here in the heart of Zurich.Kind regards,Stephanie Meyer

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service. I loved the location right on the water. Also, it’s in a fantastic area near to many high-end shops. Highly recommended.
Stayed 2 nights in May 2022
Response from Stephanie Meyer on Jun 4, 2022
Dear James, Thank you very much for your kind words. We are very pleased that you enjoyed your stay with us so much and hope to welcome you back again. Kind regards, Stephanie Meyer Front Office Manager

10/10 Excellent

Lori, Hoboken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great! It was super clean and close to great shopping and restaurants! The staff was super friendly and professional. Our group of 9 had the breakfast offered each day and thoroughly enjoyed our stay! Great job!
Stayed 2 nights in Apr 2022
Response from Stephanie Meyer on Apr 24, 2022
Dear Lori, thank you very much for your fantastic review. Hopefully we can welcome you back again. Kind regards from the heart of Zurich, Stephanie Meyer Front Office Manager

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, perfect location. Professional, polite, and friendly staff.
Stayed 2 nights in Feb 2022
Response from Stephanie Meyer on Mar 10, 2022
Dear Andrew, thank you very much for your good review. We are very pleased to hear that you liked our service and our staff. It would be our pleasure to welcome you back in the future. Kind regards from the heart of Zurich, Stephanie Meyer

10/10 Excellent

Jacinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family suites!
Stayed 1 night in Jan 2022
Response from Stephanie Meyer on Mar 10, 2022
Dear Jacinda, thank you very much for your great feedback. We are happy that you and your family enjoyed your rooms and it would be our pleasure to welcome you back in the future. Kind regards from the heart of Zurich, Stephanie Meyer Front Office Manager

10/10 Excellent

Erin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t beat this hotel.
Everything was wonderful. Top notch.
Stayed 5 nights in Nov 2021