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Expedia is committed to giving you the information and tools you need to confidently build the best possible trip.
- You can depend on our information. Expedia travel specialists visit thousands of hotels across the globe to ensure our descriptions are accurate and up-to-date.
- Our tools help you make smart choices.
- Use the Hotel Rate and Flight Fare Calendars to see how much you can save by shifting your trip a few days, weeks, or months.
- Browse through our 360º Virtual Tours and Traveler Opinions to find out exactly what your hotel will be like before you check in.
- Sign up for Fare Alert and RSS to get automatic updates sent to your desktop or your personalized home page—so you'll never miss a deal!
- Sign up to receive Expedia e-mails personalized with your favorite routes.
- We guarantee our Travel Specialists are available 24 hours a day, seven days a week. Just call 1-800-EXPEDIA for help planning or booking your travel.
Expedia is committed to helping you find the right trip at the best price—and we provide the guarantee to back it up. We also complete all transactions securely to ensure your personal information is treated properly.
- Should you need to cancel your airline reservation within 24 hours of booking, just call our customer service department at 1-800-EXPEDIA (1-404-728-8787 outside the continental U.S.), and we will cancel your reservation without charging you a penalty or cancellation fee. Cancellations may still be subject to airline fees and applicable policies. More information on airline reservation cancellations.
- Expedia offers an industry-leading Best Price Guarantee so you know you're always getting the best deal available.
- With the ThankYouSM rewards program, you'll earn points on all kinds of trips, no matter how you pay. The points you earn are in addition to any points the airline or hotel may award you, so they add up fast. You can redeem points for valuable merchandise or travel—with no blackout dates! (See details.)
- We also offer a hassle-free Hurricane Promise, so you can book your trip knowing that we'll be here to help if you need us.
- We protect your information and your privacy with industry-standard encryption technology and e-commerce best practices, as well as a customer-friendly Credit Card Policy and Privacy Policy. Expedia also makes it easy for you to manage your e-mail preferences through the My Account page, so you decide what you want to receive.
You can count on us to provide support throughout your trip. Whether you have questions about your itinerary, have a change in travel plans, or need help resolving a problem with the trip you booked, we're here to help 24 hours a day, seven days a week. Our job is to satisfy you!
- We guarantee that the travel you booked with Expedia will meet the descriptions on our site and in your itinerary (as confirmed on our site within 24 hours of travel), or we will work with our partners on your behalf to find a solution.
- We’ll take responsibility—at no additional cost to you—if we make a mistake booking your travel.
- If you need to change your travel plans at any time, just call us at 1-800-EXPEDIA (1-404-728-8787 outside the continental U.S.), and we'll work with our partners to find the best available solution.
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