ThankYou Network is a free rewards program available to Expedia customers. When you book eligible travel on Expedia, you’ll earn points for the rewards you really want.

It is free to join ThankYou Network—there are no membership or
enrollment fees.

The quickest way to join ThankYou Network is to click the "Join now" button on any page and follow the subsequent directions. If you don’t have one already, you’ll be asked to create an Expedia account.

If you have a pre-existing ThankYou Member Account number, you can easily enter your ThankYou Member Account number onto the Expedia “Billing and Delivery” page during the checkout process to earn ThankYou Points.

No, you only have to have a U.S. address to join ThankYou Network through Expedia. (Unfortunately, post office boxes don’t qualify.) ThankYou Network is unable to deliver rewards outside the continental United States and Puerto Rico. Delivery of gift card/certificate rewards can be made to Hawaii and
Alaska addresses.

Yes. ThankYou Network members enrolling via Expedia must be 18 or older.

You’ll earn one point per dollar spent for hotels, vacation packages, activities totaling $50+, and cruises. To earn points on flights, you need to add a hotel or an activity of $50+ to your itinerary.

Standalone flight and car itineraries don’t qualify for ThankYou Points
from Expedia.

You’ll accrue points for the travel items where Expedia provides the most value to travelers—hotels, vacation packages, activities totally $50 or more, and cruises.

You can earn points for your flight by adding a hotel or an activity of $50+ to your itinerary. That’s all it takes to earn points on both of your bookings!

If your ThankYou Member Account number was in your Expedia itinerary when you made a qualifying booking—hotels, vacation packages, cruises, activities totaling $50+—you earned ThankYou Points for your travel. Or, if you added your number any time before your travel was completed, you would have
earned points.

Please keep in mind that it takes four to twelve weeks after the completion of travel for the points to appear in your ThankYou Member Account.

If you have a ThankYou Member Account number stored in your Expedia account, the number of ThankYou Points a trip can earn is displayed on the “Billing and Delivery” page prior to booking, as well as on the confirmation page and
your itinerary.

If you don't have a ThankYou Member Account number stored in your Expedia account, you won't see the number of ThankYou Points you can earn until the booking has been completed. At that point, in order to receive the points, you'll have to manually add a ThankYou Member Account number to your itinerary before the trip begins. You can do this via the “My Itineraries” page.

You can earn extra points by booking two or more different types of qualified travel items on the same itinerary. Here are the bookings that qualify: hotels, vacation packages, activities totaling $50+, and cruises.

Yes. Earning is associated with an Expedia account, rather than a person. So, you can earn points for booking travel for other people, even when you don’t travel with them.

There are several ways to earn ThankYou Points beyond booking travel
on Expedia:

• Watch your ThankYou Points multiply with a Citi PremierPass® / Expedia® World MasterCard® card. With this card, each purchase you make is eligible for ThankYou Points—and qualified bookings on Expedia can earn you up to 3 points per $1 spent.
• Earn points for purchases made through the ThankYou Bonus Center, which includes hundreds of retailers including Target and drugstore.com.
• Earn points via a sponsor account, such as a participating Citi® credit card, an enrolled Smith Barney financial management account (FMA) with an activated FMA card, or an eligible Citibank® checking account with a linked debit card.
• Get bonus points through special promotions on both Expedia and ThankYou.com.
• Purchase ThankYou Points in increments of 1,000 points for $25—up to a maximum of the total points available to you for redemption. You may purchase a maximum of 100,000 points per calendar year.

Although there is no limit to the number of points you can earn on Expedia, this may not be the case with other ThankYou Network sponsors. We recommend carefully reviewing the specific terms and conditions that you receive in your other sponsor account materials.

You’ll continue to accrue miles in any airline loyalty program that you’re enrolled in, in addition to earning ThankYou Points when you book qualifying travel. Your frequent flier program enrollment is unaffected by participation in
ThankYou Network.

As of 11/22/2009, new ThankYou Points earned through Expedia will expire five years from the end of the calendar month in which they are earned. Accordingly, only points earned prior to 11/22/2009 will not expire as long as there is qualifying purchase activity through Expedia or redemption activity through ThankYou Network at least once every three calendar years. To learn more about your ThankYou Point expiration status, please visit www.thankyou.com and view your ThankYou Member Points Summary online.

As long as you have your ThankYou Member Account number already stored in your Expedia account profile, it's added automatically. You'll also have an opportunity to enter your 16-digit ThankYou Member Account number prior to completing the booking.

No. But you can add a ThankYou Member Account number manually to any itinerary that has not yet been completed by accessing it from your “My Itineraries” page. Remember, the ThankYou Member Account added must belong to one of the following: the traveler(s) listed on the itinerary, the primary credit-card holder, or the Expedia account holder.

No. Only one ThankYou Member Account may earn points for a single itinerary, regardless of the number of travelers.

Once you’ve joined ThankYou Network on Expedia, you need to activate your ThankYou Member Account on www.thankyou.com. This important step allows you to:

• Check your point balance
• Earn points for purchases made through the ThankYou Bonus Center, which includes hundreds of retailers including Target and drugstore.com.
• Browse the full reward collection
• Redeem your ThankYou Points for great rewards
• Pool your points from multiple sponsor accounts

Remember, you can’t redeem your points for rewards until you’ve activated your ThankYou Member Account on ThankYou.com!

It’s easy:

1. Go to ThankYou.com
2. Click the "Set Up Your Username Now" button
3. Provide some basic information

That’s it!

Your ThankYou Member Account number is a 16-digit “member account” number that you receive when you enroll in ThankYou Network. You’ll also receive it in your welcome kit from ThankYou Network. If you've enrolled in ThankYou Network through Expedia, your number is part of your ThankYou Member profile.

If your welcome kit hasn’t arrived within eight weeks of enrollment in ThankYou Network, please call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). Representatives are available Monday–Friday, 8 AM–1 AM (EST); and Saturday, 9 AM–9 PM (EST).

To check your point balance, visit www.thankyou.com and click the “My Account” tab. Please note that it takes four to six weeks after completion of travel for points to appear in your ThankYou Member Account.

You can earn extra points by booking two or more different types of qualified travel items on the same itinerary. Here are the bookings that qualify: hotels, vacation packages, activities totaling $50+, and cruises.

Your ThankYou Points from Expedia are transferred to your ThankYou Member Account four to six weeks after your travel is completed.

If your ThankYou Points have not appeared in your ThankYou Member Account six weeks after your travel is completed, please call Expedia Customer Support at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787. Representatives are available 24 hours a day, seven days a week.

You can manually change the ThankYou Member Account number on an itinerary any time before the trip begins, as long as the number is associated with the traveler(s) listed on the itinerary, the primary credit-card holder, or the Expedia account holder.

Yes. Visit www.thankyou.com for details on combining accounts and
aggregating points.

Please verify that you have the correct number by using the account number look-up tool (visit https://www.thankyou.com/memberLookupStep1.jspx for more information). If you are still experiencing problems, please call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). Representatives are available Monday–Friday, 8 AM–1 AM (EST); and Saturday, 9 AM–9 PM (EST).

To add your ThankYou Member Account number to your Expedia profile, go to the Expedia "Account Overview" page. Enter your number in the ThankYou Network information section.

Please note that once your ThankYou Member Account number has been entered, it will apply automatically only to future bookings. You must manually link it to any of your active itineraries—in other words, itineraries involving travel you haven't yet taken but which you booked before adding your ThankYou Member Account number. You can link the number via the "My Itineraries" page.

Please call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). Representatives are available Monday–Friday, 8 AM–1 AM (EST); and Saturday, 9 AM–9 PM (EST).

The information you provide during the enrollment process is shared with ThankYou Network.

For information on the ThankYou Network policy, see the “Privacy Statement” page at: https://www.thankyou.com/privacyStmt.jspx.

For details on the Expedia privacy policy, visit the "Expedia Privacy Policy" page.

You may find the answers on http://www.thankyou.com. If not, call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596). Representatives are available Monday–Friday, 8 AM–1 AM (EST); and Saturday, 9 AM–9 PM (EST).

For complete program information, see the "Terms and Conditions" page.

Once you’ve joined ThankYou Network on Expedia, you need to activate your ThankYou Member Account on www.thankyou.com. This important step allows you to:

• Check your point balance
• Earn points for purchases made through the ThankYou Bonus Center, which includes hundreds of retailers including Target and drugstore.com.
• Browse the full reward collection
• Redeem your ThankYou Points for great rewards
• Pool your points from multiple sponsor accounts

Remember, you can’t redeem your points for rewards until you’ve activated your ThankYou Member Account!

In addition to travel, ThankYou Network offers a millions of rewards, including gift cards, home electronics, jewelry, and entertainment options. You can even redeem your points for charity donations or cash, and some items are available for as little as 1,000 points. Plus, with the "Your Wish Fulfilled" program, you can get practically anything you want using points. Visit www.thankyou.com to see all your choices.

Once you have your ThankYou Member Account number and you’ve activated your ThankYou Member Account, you can sign in to ThankYou Network site. Once there, click on the “Rewards” tab to redeem your points online for great rewards and experiences.

No, ThankYou Points cannot be used directly on Expedia. However, they can be redeemed for Expedia travel offered on ThankYou Network. Visit www.thankyou.com for more information.

Travel offerings from Expedia are converted into a corresponding point value—typically at 100 points per dollar—and are available from ThankYou Network either online at thankyou.com or through the ThankYou Service Center.

Yes. Among other rewards, you can redeem for cash. Please visit the ThankYou Network Web site for more information on all your rewards options.