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Lodging Suppliers

Merchant Hotels (ESR) Merchant Hotels are identified by the name of the property in a gold bar and are sorted to the top of the hotel search results page. For example:

Popular Suite Hotel - Columbus Airport

What is an ESR hotel? How can we update our Expedia Special Rate (ESR) listing? How can we update our ESR rates or inventory? We're having trouble accessing our ESR Extranet account.  Whom do we contact? How can we request an ESR customer's reservation to be re-sent to our property? How can we request an arrivals report?

Non-Merchant Hotels (GDS) Non-Merchant Hotels are identified by the property name in a blue bar in the hotel search results page. For example:

Popular Suite Hotel - Columbus Airport

What is a GDS Hotel? How can we list our GDS hotel property on the Expedia Websites? How can we update our GDS property information on the Expedia Websites (e.g. address, phone number, content, photos, rates)? We have a GDS hotel.  How can we convert our property to an Expedia Special Rate  (ESR) listing? How much would it cost to become an Expedia Special Rate hotel? How do we pay our GDS hotel booking commissions?

Vacation Rentals

We have Vacation Rental Properties such as condominuims, homes, or villas.  How can we get these listed on the Expedia Websites?

How can our Airline become a supplier on the Expedia Websites?

	What are Expedia Attractions & Services?
	How can we list our attractions and services on the Expedia Websites?
	We've made improvements to our vouchers
	How can we request replacement vouchers?
	How can we request an arrivals report?

	How can our Car Rental Service become a supplier on the Expedia Websites?
	How can we update our information on the Expedia Websites (e.g. rental locations and phone number changes)?

If you are a cruise line representative, please call our cruise team at 702-939-2683.

	How can we purchase advertising on the Expedia.com Website?
	How can we get Expedia to purchase print, broadcast or outdoor media advertising from us?
	How can we get Expedia to advertise on our website?

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