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Domestic Flight Insurance

When plans change, there’s help. Domestic Flight Insurance from BerkelyCare can cover your expenses if you need to cancel or change your flight. Don’t leave home without it!

Key Benefits

  • Includes trip cancellation coverage
  • Interruption coverage can provide reimbursement for airfare home
  • Coverage for travel in the continental U.S. only

Booking a hotel along with your flight? Get broader coverage with the
   Expedia Package Protection Plan

Please see description of coverage for full terms, including limitations and exclusions.

  • Plan Coverage
  • What's Not Covered
  • Claim Instructions
  • Terms of Coverage
  • Definitions
  • FAQ

IMPORTANT: This program is valid only if the appropriate plan cost has been received by Expedia, Inc. Please keep this document as your record of coverage.

Stonebridge Casualty Insurance Company
Travel Insurance Certificate
Policy Number MZ0911076H0002A

DESCRIPTION OF COVERAGE

Schedule: Expedia, Inc.Maximum Benefit Amount

PART A. TRAVEL ARRANGEMENT PROTECTION

Trip CancellationTotal Flight Cost
Trip InterruptionTotal Flight Cost

The benefits provided in this program are subject to certain restrictions and exclusions. Please read this brochure in its entirety for a complete description of all coverage terms and conditions. Note: Words beginning with capital letters are defined in this text.

SUMMARY OF COVERAGES

PART A. TRAVEL ARRANGEMENT PROTECTION

Trip Cancellation and Trip Interruption Benefits

Pre-Departure Trip Cancellation
We will pay a Pre-Departure Trip Cancellation Benefit, up to the amount in the Schedule if you are prevented from taking your Covered Trip due to your, an Immediate Family Member’s, Traveling Companion’s, or Business Partner’s Sickness, Injury or death or Other Covered Events as defined, that occur(s) before departure on your Covered Trip. See more

The Sickness or Injury must: a) commence while your coverage is in effect under the plan; b) require the examination and treatment by a Physician at the time the Covered Trip is cancelled; and c) in the written opinion of the treating Physician, be so disabling as to prevent you from taking your Covered Trip.

Pre-Departure Trip Cancellation Benefits
We will reimburse you, up to the amount in the Schedule for the amount of prepaid, non-refundable and unused Payments or Deposits that you paid for your Covered Trip.

Note: As respects air cancellation penalties, you will be covered only for air arrangements booked through Expedia, Inc. and flights connecting to such air arrangements booked through Expedia, Inc. We will not pay benefits for cancellation charges imposed on any other air arrangements you may book on your own.

Post-Departure Trip Interruption
We will pay a Post-Departure Trip Interruption Benefit, up to the amount in the Schedule, if: 1) your arrival on your Covered Trip is delayed; or 2) you are unable to continue on your Covered Trip after you have departed on your Covered Trip due to your, an Immediate Family Member’s, Traveling Companion’s or Business Partner’s, Sickness, Injury or death or Other Covered Events as defined. See more

For item 1) above, the Sickness or Injury must: a) commence while your coverage is in effect under the plan; b) for item 2) above, commence while you are on your Covered Trip and your coverage is in effect under the plan; and c) for both items 1) and 2) above, require the examination and treatment by a Physician at the time the Covered Trip is interrupted or delayed; and d) in the written opinion of the treating Physician, be so disabling as to delay your arrival on your Covered Trip or to prevent you from continuing your Covered Trip.

Post-Departure Trip Interruption Benefits
We will reimburse you, less any refund paid or payable, for the following:

1. the additional transportation expenses by the most direct route from the point you interrupted your Covered Trip: a) to the next scheduled destination where you can catch up to your Covered Trip; or (b) to the final destination of your Covered Trip;

2. the additional transportation expenses incurred by you by the most direct route to reach your original Covered Trip destination if you are delayed and leave after the Scheduled Departure Date. However, the benefit payable under (1) and (2) above will not exceed the cost of a one-way economy air fare by the most direct route less any refunds paid or payable for your unused original tickets.

In no event shall the amount reimbursed under Trip Cancellation or Trip Interruption exceed the amount you prepaid for your Flight.

Important: You, your Traveling Companion and/or your Immediate Family Member booked to travel with you must be medically capable of travel on the day you purchase this coverage. The covered reason for cancellation or interruption of your Covered Trip must occur after your effective date of Trip Cancellation coverage.

Other Covered Events means only the following unforeseeable events or their consequences which occur while coverage is in effect under this Policy: a change in plans by you, an Immediate Family Member traveling with you, or Traveling Companion resulting from one of the following events which occurs while coverage is in effect under this Policy:

(a) being directly involved in a documented traffic accident while en route to departure;

(b) being hijacked, Quarantined, required to serve on a jury, or required by a court order to appear as a witness in a legal action, provided you, an Immediate Family Member traveling with you or a Traveling Companion is not: 1) a party to the legal action, or 2) appearing as a law enforcement officer;

(c) having your Home made uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster;

(d) Your involuntary termination of employment or layoff which occurs after your effective date of coverage and was not under your control. You must have been continuously employed with the same employer for 1 year prior to the termination or layoff. This provision is not applicable to temporary employment, independent contractors or self-employed persons.

WE WILL NOT PAY FOR ANY LOSS CAUSED BY OR INCURRED RESULTING FROM:

  1. mental, nervous, or psychological disorders, except if hospitalized;
  2. being under the influence of drugs or intoxicants, unless prescribed by a Physician;
  3. normal pregnancy, except if hospitalized; or elective abortion;
  4. declared or undeclared war, or any act of war;
  5. service in the armed forces of any country;
  6. operating or learning to operate any aircraft, as pilot or crew;
  7. any unlawful acts, committed by you or a Traveling Companion (whether insured or not);
  8. any amount paid or payable under any Worker’s Compensation, Disability Benefit or similar law;
  9. Elective Treatment and Procedures;
  10. medical treatment during or arising from a Covered Trip undertaken for the purpose or intent of securing medical treatment;
  11. business, contractual or educational obligations of you, an Immediate Family Member or Traveling Companion;
  12. failure of any tour operator, Common Carrier, or other travel supplier, person or agency to provide the bargained-for travel arrangements;
  13. a loss that results from an illness, disease, or other condition, event or circumstance which occurs at a time when the plan is not in effect for you.

Policy Number MZ0911076H0000A

  1. TRIP CANCELLATION CLAIMS: Contact Expedia, Inc. and BerkelyCare IMMEDIATELY to notify them of your cancellation and to avoid any non-covered expenses due to late reporting. BerkelyCare will then forward the appropriate claim form which must be completed by you AND THE ATTENDING PHYSICIAN, if applicable. If you are cancelling due to a death, a death certificate will be required.
  2. ALL OTHER CLAIMS: Report your claim as soon as possible to BerkelyCare. Provide the policy number, your travel dates, and details describing the nature of your loss. Upon receipt of this information, BerkelyCare will promptly forward you the appropriate claim form to complete. If you are interrupting due to a death, a death certificate will be required.

Online: www.travelclaim.com

Phone: 1-877-718-4651 or 1-(516) 342-2720

Mail: BerkelyCare 300 Jericho Quadrangle, P.O. Box 9022, Jericho, NY 11753

Office Hours: 8:00 am - 10:00 pm ET, Monday - Friday; 9:00 am - 5:00 pm ET, Saturday

IMPORTANT: In order to facilitate prompt claims settlement upon your return, be sure to obtain as applicable: detailed medical statements from Physicians in attendance where the Accident or Sickness occurred. These statements should give complete diagnosis, stating that the Sickness or Injury prevented traveling on dates contracted. Provide all unused transportation tickets, official receipts, etc.

When Coverage Begins
Pre-Departure Trip Cancellation coverage will take effect on the day your plan payment is received by Expedia, Inc. Post-Departure Trip Interruption coverage will take effect on the Scheduled Departure Date if the required plan payment is received.

When Coverage Ends
Your coverage automatically ends on the earlier of:

  1. the date the Covered Trip is completed;
  2. the Scheduled Return Date;
  3. your arrival at the return destination on a round-trip, or the destination on a one-way trip;
  4. cancellation of the Covered Trip covered by the plan.

In the certificate, "you", "your" and "yours" refer to the Insured. "We", "us" and "our" refer to the company providing the coverage. In addition certain words and phrases are defined as follows:

Accident means a sudden, unexpected, unintended and external event, which causes Injury.

Business Partner means an individual who is involved, as a partner, with you in a legal general partnership and shares in the management of the business.

Covered Trip means a period of travel away from Home to a destination outside your city of residence; the purpose of the Trip is business or pleasure and is not to obtain health care or treatment of any kind; the Trip has defined departure and return dates specified when the Insured enrolls; and the Trip does not exceed 31 consecutive days in length.

Common Carrier means any land, water or air conveyance operated under a license for the transportation of passengers for hire.

Domestic Partner means a person who is at least eighteen years of age and you can show: 1) evidence of financial interdependence, such as joint bank accounts or credit cards, jointly owned property, and mutual life insurance or pension beneficiary designations; 2) evidence of cohabitation for at least the previous 6 months; and 3) an affidavit of domestic partnership if recognized by the jurisdiction within which they reside.

Flight means a scheduled trip for which coverage has been elected and the plan payment paid and all travel arrangements are arranged by Expedia, Inc. prior to the Scheduled Departure Date of the trip.

See more

Home means your primary or secondary residence.

Hospital means an institution, which meets all of the following requirements

  1. it must be operated according to law;
  2. it must give 24 hour medical care, diagnosis and treatment to the sick or injured on an inpatient basis;
  3. it must provide diagnostic and surgical facilities supervised by Physicians;
  4. registered nurses must be on 24 hour call or duty; and
  5. the care must be given either on the hospital’s premises or in facilities available to the hospital on a pre-arranged basis.

A Hospital is not: a rest, convalescent, extended care, rehabilitation or other nursing facility; a facility which primarily treats mental illness, alcoholism, or drug addiction (or any ward, wing or other section of the hospital used for such purposes); or a facility which provides hospice care (or wing, ward or other section of a hospital used for such purposes).

Immediate Family Member includes your or the Traveling Companion’s, spouse, child, spouse’s child, son-daughter-in-law, parent(s), sibling(s), brother-sister, grandparent(s), grandchild, step brother-sister, step-parent(s), parent(s)-in-law, brother-sister-in-law, aunt, uncle, niece, nephew, guardian, Domestic Partner, foster-child, or ward.

Injury means bodily harm caused by an accident which: 1) occurs while your coverage is in effect under the plan; and 2) requires examination and treatment by a Physician. The Injury must be the direct cause of loss and must be independent of all other causes and must not be caused by, or result from, Sickness.

Insured means an eligible person who arranges a Covered Trip, and pays any required plan payment.

Insurer means Stonebridge Casualty Insurance Company.

Payments or Deposits means the cash, check or credit card amounts actually paid to Expedia, Inc. for your Flight.

Physician means a person licensed as a medical doctor by the jurisdiction in which he/she is a resident to practice the healing arts. He/she must be practicing within the scope of his/her license for the service or treatment given and may not be you, a Traveling Companion, or an Immediate Family Member of yours.

Policy means the contract issued to the Policyholder providing the benefits specified herein.

Policyholder means the legal entity in whose name this Policy is issued, as shown on the benefit Schedule.

Program Medical Advisors means On Call International.

Quarantined means the enforced isolation of an Insured and/or the restriction of free movement of an Insured suffering or suspected to suffer from a contagious disease to prevent the spread of contagious disease.

Schedule means the benefit schedule shown on the Certificate for each Insured.

Scheduled Departure Date means the date on which you are originally scheduled to leave on your Covered Trip.

Scheduled Return Date means the date on which you are originally scheduled to return to the point where the Covered Trip started or to a different final destination.

Scheduled Vacation Departure City means the city where the scheduled trip on which you are to participate originates.

Sickness means an illness or disease of the body which: 1) requires examination and treatment by a Physician, and 2) commences while the plan is in effect.

Traveling Companion means a person whose name(s) appear(s) with you on the same Trip arrangement and who, during the Trip, will accompany you.

Why should I purchase Domestic Flight Insurance?

You’ve saved, you’ve waited, and now you’re all set to go on the trip of your life. Preparing for your trip should include covering yourself against unfortunate occurrences that may interfere with even your best-laid plans. By purchasing Domestic Flight Insurance, you may be reimbursed for covered cancellation or interruption penalties. See more

Unexpected situations can happen to anyone, even immediate family members that are not traveling with you, and provide you with a reason you might need to cancel or interrupt your trip.

Unexpected situations can happen to anyone, even immediate family members that are not traveling with you, and provide you with a reason you might need to cancel or interrupt your trip.

Did you know that Domestic Flight Insurance can reimburse covered expenses if:

  • You become ill and can’t travel.
  • Someone in your immediate family has an illness or injury and you must cancel or interrupt your trip, even if he or she is not scheduled to travel with you.
  • Involuntary job loss
  • Your house becomes uninhabitable due to a hurricane.
  • An immediate family member back home passes away and you must return from your trip early.
  • You are injured and must visit a doctor while traveling.
  • Many other unforeseeable events as listed in the Description of Coverage.

What does Domestic Flight Insurance cover?

Domestic Flight Insurance includes coverage for Trip Cancellations and Trip Interruptions. See more

If you must cancel or interrupt your trip for a covered reason, the plan provides coverage for covered penalties and expenses up to the cost of your originally booked flight. In the event of an interruption, covered benefits include the new airfare paid, less the value of an unused return travel ticket, to return home or rejoin your trip (up to a maximum of the cost of the originally booked flight).

Covered reasons include illness, injury or death to you, a traveling companion or an immediate family member. Additional covered reasons for cancellation include jury duty, the issuance of a subpoena for court or administrative hearing, involuntary job loss, having a home made uninhabitable by a natural disaster, hijacking, quarantine, and being involved in a documented traffic accident en route to departure. Please refer to the Description of Coverage for full details.

There is no Pre-existing Condition Exclusion in Domestic Flight Insurance.

Will my current home, renters, or credit card policies cover me during my trip?

Most people don't have any insurance coverage at all for penalties incurred when they need to cancel their flight. It is not a typical coverage found in homeowners and renters policies. Likewise, most credit cards do not offer trip cancellation coverage; however, check your documentation carefully to see if yours might.

Who can I contact for more information?

You may call BerkelyCare, the plan administrator, with any questions regarding Domestic Flight Insurance. Their CustomerCare representatives will be happy to assist you. See more

Via email: expedia@berkely.com

Via phone: 1-877-718-4651 or 516-342-2720

Via mail:
BerkelyCare
P.O. Box 9022
300 Jericho Quadrangle
Jericho, NY 11753

Office Hours:
8AM-10PM (EST), Monday-Friday
9AM-5PM (EST), Saturday

This program was designed and administered for Expedia, Inc.’s clients by BerkelyCareSM

IN CALIFORNIA: BerkelyCareSM is a service mark of Aon Direct Insurance Administrators, CA Insurance License # 0795465.

IN ALL OTHER STATES: BerkelyCareSM is a division of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY.

When is payment for the plan due?

The plan must be purchased when your flight is purchased.

How do I enroll in Domestic Flight Insurance?

The option to enroll is presented to you while booking your ticket. If you would like to purchase Domestic Flight Insurance, simply select it and the cost of the plan is automatically included in the total amount due for your trip. Simply pay the amount indicated to purchase the plan.

When does coverage go into effect and will it cover me for the entire length of my trip?

The Trip Cancellation coverage takes effect upon receipt of the required plan cost by Expedia. The Trip Interruption Coverage takes effect at 12:01 AM on your scheduled departure date and location. The plan will cover you for the entire length of your Expedia-booked ticket.

I am not a resident of the U.S. or Canada. Can I purchase the plan?

Domestic Flight Insurance is available only to U.S. residents and non-U.S. residents traveling to the U.S. who book their travel arrangements with Expedia.

What happens if I need to cancel my trip?

Please contact Expedia and BerkelyCare as soon as possible in the event of a claim, as the insurer will not reimburse you for any additional charges incurred due to a delay in notifying Expedia of your cancellation. BerkelyCare will then forward you the appropriate claim form in order to file a claim.

How do I file a claim?

You may request a claim form online via www.travelclaim.com or alternatively, call BerkelyCare, the plan administrator, at 1-877-718-4651 from 8:00 am to 10:00 pm EST Mon-Fri or 9:00 am to 5:00 pm EST Sat. Please note that you may want to have a copy of your Expedia invoice handy as there are some details that will be needed in order to initiate your claim. This information includes your travel dates, date of cancellation, booking number, and some brief information regarding your reason for cancellation or interruption. Important: Be sure to also contact Expedia to notify them of cancellations, as well as to avoid additional expenses due to late reporting.

Who is considered an "Immediate Family" member under the plan?

Our definition of "Immediate Family" is quite broad. It’s not just the family members who reside with you. "Immediate Family" includes: parents, spouses, domestic partners, grandparents, siblings, siblings-in-law, children, grandchildren, aunts, uncles, nieces, nephews, and business partners. See the Definitions section of the Description of Coverage for a full listing.

What happens if my traveling companion cancels his/her vacation but I still want to travel?

If a person booked to share accommodations with you cancels for a covered reason under the Package Protection Plan and you must pay a "change in occupancy" fee (or single supplement charge), the plan includes coverage for this expense.

Are there exclusions?

Certain restrictions do apply. For example, the coverage in the plan does not provide duplicate payments if there are other sources of reimbursement available. Please see the Description of Coverage for a full list of exclusions.

Is there a Pre-Existing Condition exclusion?

Domestic Flight Insurance does not have a pre-existing condition exclusion.

Contact Information

For questions or claims, please contact BerkelyCare.

Call:
Email:
1-877-718-4651
Expedia@berkely.com
Office Hours: 8:00 AM to 10:00 PM EST Mon-Fri
9:00 AM to 5:00 PM EST Sat.
This program was designed and administered for Expedia, Inc.’s clients by BerkelyCareSM:

IN CALIFORNIA: BerkelyCareSM is a service mark of Aon Direct Insurance Administrators, CA Insurance License # 0795465.

IN ALL OTHER STATES: BerkelyCareSM is a division of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY.

This plan is underwritten by: Stonebridge Casualty Insurance Company. Please see Description of Coverage for full details include plan terms, conditions and exclusions.
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