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International Flight Insurance

Luggage lost abroad? Relax. You can be covered—for this and more! With an International Flight Insurance plan from BerkelyCare, your trip is covered from interruption or cancellation, accidents and illness, and more.

Key Benefits

  • Coverage for trip cancellation or interruption
  • Reimbursement for lost luggage
  • Coverage for unforeseen medical expenses

Booking a hotel along with your flight? Get broader coverage with the
   Expedia Package Protection Plan

Please see description of coverage for full terms, including limitations and exclusions.

Plans start at
$
27
/
per
person
  • Plan Coverage
  • What's Not Covered
  • Claim Instructions
  • Terms of Coverage
  • Definitions
  • FAQ

PART A: Travel Arrangement Coverage

Trip Cancellation/Trip Interruption

In the event You are prevented from taking Your Flight because: (a) You, a Traveling Companion, or an Immediate Family member suffers an Injury, Sickness or death; or (b) You or Your Traveling Companion ... See more

(i) is hijacked, quarantined, required to serve on a jury, or subpoenaed;
(ii) has a home made uninhabitable by fire, flood, volcano, earthquake, hurricane, or other natural disaster;
(iii) is directly involved in a documented traffic accident while en route to departure;
(iv) is terminated or laid off provided that You or Your Traveling Companion has been an active employee for the same employer for at least one year. Termination must occur following the effective date of coverage;

The Insurer will pay benefits for:

Trip Cancellation: Non-refundable Flight cancellation charges up to Your total Flight cost. Special Conditions: You must advise Expedia, Inc. and the Plan Administrator at 1-(800) 954-4734, as soon as possible in the event of a Trip Cancellation claim. The Insurer will not pay benefits for any additional charges incurred that would not have been charged had You notified these parties as soon as reasonably possible.

Trip Interruption: The airfare paid, less the value of applied credit from an unused return travel ticket, to return to Your city of residence or rejoin the original Trip (limited to the cost of one-way economy airfare by a scheduled carrier, from the point of destination to the point of origin shown on the original travel tickets) up to Your total Flight cost.

IMPORTANT: The covered reason for cancellation or interruption of Your Flight must first occur after Your effective date of Flight cancellation coverage.

In no event shall the amount reimbursed exceed Your total Flight cost.

EXCESS INSURANCE PROVISION: The insurance provided under parts A, B and C shall be in excess of all valid and collectible insurance or indemnity and shall apply only when such other benefits are exhausted.

PART B: Emergency Medical Coverage

Emergency Evacuation

The Insurer will pay benefits for Covered Expenses, up to $15,000, if an Injury or Sickness commencing during the course of the Trip results in Your necessary Emergency Evacuation ... See more

An Emergency Evacuation must be ordered by a legally licensed Physician who certifies that the severity of Your Injury or Sickness warrants an Emergency Evacuation. Emergency Evacuations must be verified, approved, and arranged in advance by AIG Travel Assist. The Insurer will not cover any expenses provided by another party at no cost to You or already included in the cost of the Trip. In no event will the benefits paid for all covered Emergency Evacuation expenses exceed the coverage limit.

Emergency Evacuation means:

a) Your medical condition warrants immediate Transportation from the place where You are injured or sick to the nearest hospital where appropriate medical treatment can be obtained; and/or

Special Conditions: You must advise Expedia, Inc. and the Plan Administrator at 1-(800) 453-4079, as soon as possible in the event of a Trip Cancellation claim. The Insurer will not pay benefits for any additional charges incurred that would not have been charged had You notified these parties as soon as reasonably possible.

b) after being treated at a local hospital, Your medical condition warrants Transportation to Your origination point to obtain further medical treatment or to recover.

Covered Expenses are reasonable and customary expenses for Transportation, medical services,and medical supplies necessarily incurred in connection with Your Emergency Evacuation AND recommended by the attending Physician. All Transportation arrangements made for Your evacuation must be by the most direct and economical route possible. Expenses for Special Transportation must be:

a) recommended by the attending Physician;
b) required by the standard regulations of the conveyance transporting You; AND
c) verified, approved, and arranged in advance by AIG Assist.

Transportation means any land, water, or air conveyance required to transport You during an Emergency Evacuation. Special Transportation includes, but is not limited to, air ambulances, land ambulances, and private motor vehicles.

Additional Covered Expenses: If You are hospitalized for more than seven days following a covered Emergency Evacuation, the Insurer will pay: (a) to return Your accompanying dependent children under age 25 to their home, limited to the cost of one-way economy airfare, less the value of applied credit from an unused return travel ticket, with an attendant if necessary; and/or (b) up to the cost of round-trip economy airfare to bring a person chosen by You to and from Your bedside if You are alone. These expenses must be authorized in advance by AIG Travel Assist.

In no event will the amount paid for Emergency Evacuation expenses exceed $15,000.

EXCESS INSURANCE PROVISION: The insurance provided under parts A, B and C shall be in excess of all valid and collectible insurance or indemnity and shall apply only when such other benefits are exhausted.

Emergency Medical Expense

The Insurer will reimburse You, up to $5,000, if You incur necessary Covered Medical Expenses as a result of an Injury or Sickness occurring while on Your Trip ... See more

The accident causing such Injury must occur during Your Trip, and the Sickness must first manifest itself during Your Trip. You must receive initial treatment within ninety (90) days of the accident which caused the Injury or the onset of the Sickness. All services, supplies or treatment must be received within fifty-two (52) weeks of the date of the accident or the onset of the Sickness.

Covered Medical Expenses are necessary services and supplies which are recommended by the attending Physician. They include the services of a legally qualified Physician; charges for hospital confinement and use of operating rooms; charges for anesthetics (including administration x-ray examinations or treatments and laboratory tests); ambulance service; drugs, medicines, and therapeutic services and supplies. The Insurer will not pay benefits in excess of the reasonable and customary charges commonly used by providers of medical care in the locality in which the care is furnished.

EXCESS INSURANCE PROVISION: The insurance provided under parts A, B and C shall be in excess of all valid and collectible insurance or indemnity and shall apply only when such other benefits are exhausted.

Repatriation of Remains

The Insurer will pay the reasonable Covered Expenses incurred, up to $15,000, to return Your body to Your point of origin if You die during the Trip ... See more

Covered Expenses include, but are not limited to, expenses for embalming, cremation, coffin for repatriation, and Transportation.

In no event will the benefits paid for Repatriation of Remains exceed $15,000.

EXCESS INSURANCE PROVISION: The insurance provided under parts A, B and C shall be in excess of all valid and collectible insurance or indemnity and shall apply only when such other benefits are exhausted.

PART C: Baggage Coverage

Baggage/Personal Effects

The Insurer will reimburse You up to $1,000 for loss, theft, or damage to Your baggage and/or personal effects occurring during Your Trip ... See more

The Insurer will pay the lesser of the following: original cash value of the of the item less depreciation as determined by the Insurer; or cost of repair or replacement. The maximum benefit per article is $200. There will be a combined maximum limit of $500 for the following: jewelry; watches; articles consisting in whole or in part of silver, gold, or platinum; furs, articles trimmed with or made mostly of fur; and cameras and their related equipment.

EXCESS INSURANCE PROVISION: The insurance provided under parts A, B and C shall be in excess of all valid and collectible insurance or indemnity and shall apply only when such other benefits are exhausted.

PART D: Travel Accident Coverage

Accidental Death & Dismemberment (Air Common Carrier)

If You sustain an Injury on the Trip while as a passenger in, on, boarding or alighting from an Air Common Carrier and/or as a result of being struck down by an Air Common Carrier which results in ... See more 

death or loss of limb, eyesight, speech, or hearing within 365 days of the date of the accident, the Insurer will pay the largest applicable amount as follows: the benefit amount shown in the Schedule of Coverages for death, loss of speech and hearing in both ears, or loss of any combination of two hands, feet, or eyes; one-half the benefit amount for loss of any one of these; and one-quarter the benefit amount for loss of thumb and index finger of the same hand. In no event will the Insurer pay more than the maximum benefit amount shown on the Schedule of Coverages for all losses due to the same accident.

Beneficiary: Your estate, unless notice of a designated beneficiary is provided to the Plan Administrator.

PART E: Worldwide Emergency Assistance

24-Hour AIG Travel Assist

24-Hour AIG Travel Assist
AIG Travel Assist provides a 24-hour emergency telephone assistance service for Your benefit so that, in the event of an emergency during the term of this coverage, help and advice may be furnished in multiple languages, including English ... See more 

Pre-Trip Health, Safety & Weather Information: AIG Travel Assist can provide updated information on passport and visa requirements, vaccination information, travel advisories, or even expected weather at Your destination.

Travel Changes: AIG Travel Assist can effect changes to Your itinerary should delays or cancellations affect Your flights or hotel reservations.

Lost Luggage Assistance: AIG Travel Assist can provide assistance in coordinating delivery or re-routing of misplaced luggage when checked with a common carrier.

Emergency Cash Transfer Assistance: If You need emergency cash during Your Trip, AIG Travel Assist can help arrange a transfer through Your credit cards, family, friends, employer, or similar source.

Medical Consultation and Monitoring: Should You need local medical care during Your Trip, AIG Travel Assist can assist in contacting Your personal Physician or family, if necessary, to provide information on the care You are receiving.

Emergency Legal Assistance: During the course of Your Trip, You may visit many foreign countries. Should any problems arise requiring legal assistance, AIG Assist can help You find English-speaking local counsel.

Emergency Medical & Dental Assistance: Unexpected medical and dental emergencies can happen anywhere, anytime. You may be in unfamiliar surroundings when You suddenly need medical or dental care. AIG Travel Assist can help You locate an English-speaking Physician or dentist or the nearest qualified medical facility, and can also assist in arranging for special emergency medical transportation, such as an air ambulance.

Coordination of Medical Payments: AIG Travel Assist can help coordinate payment of foreign medical bills. Physicians and hospitals worldwide can contact AIG Travel Assist to arrange transfers through Your credit cards, family, friends, employers or primary health insurer.

Lost Travel Documents Assistance: AIG Travel Assist's multilingual staff can provide assistance in handling unexpected complications such as lost passports, tickets, luggage, or other valuable travel documents or belongings.

Emergency Medical Payment Assistance: Many foreign hospitals require immediate settlement of bills before treatment or may withhold Your passport until they receive full payment. Physicians and hospitals worldwide can contact AIG Travel Assist to arrange, if required, immediate settlement of Covered Medical Expenses if other sources are not available.

To access emergency assistance, call 1-(800) 543-3797 or, from outside the U.S. or Canada, call collect at 1-(972) 699-0200, or FAX 1-(713) 974-3422.

National Union Fire Insurance Company of Pittsburgh, PA, BerkelyCare, and AIG Travel Assist assume no responsibility for the availability, quality, use, or results of any emergency service. You are responsible for obtaining, using, and paying for any such services.

This insurance doesn’t cover:

In PARTS A & B

Any loss caused by or resulting from:
  • Sickness or disease except as provided for in the policy
  • War or any act of war whether declared or not
  • While serving as a member of the armed services
  • While or as a result of riding in any device for aerial navigation other than as provided for in the policy
  • Being under the influence of drugs or intoxicants unless prescribed by a duly licensed Physician
  • Participation in any felonious act or attempt thereat
  • Elective surgery
  • Elective, non-emergency dental treatment or surgery
  • Elective abortion
  • Normal pregnancy, unless hospitalized
  • Mental or nervous disorders, unless hospitalized

In PART C

Any loss of or damage to
  • Animals
  • Automobiles and their equipment
  • Boats
  • Motors
  • Motorcycles
  • Other conveyances and their equipment (except bicycles while checked as baggage with a common carrier)
  • Household furniture
  • Eyeglasses, sunglasses and contact lenses
  • Artificial teeth and dental bridges
  • Hearing aids
  • Prosthetic limbs
  • Money and securities
  • Tickets and documents
  • Sporting equipment, if loss or damage results from the use thereof

Or, any loss caused by or resulting from:

  • Breakage of brittle or fragile articles, such as cameras, musical instruments, radios and similar property
  • Confiscation or expropriation by order of any government
  • Theft or pilferage while left unattended in any vehicle
  • Mysterious disappearance

In Part D:

Any loss caused by or resulting from:
  • Suicide or attempted suicide while sane
  • Intentionally self-inflicted injuries
  • Participation in any professional, semi-professional or inter-scholastic team sports
  • Scuba diving
  • Skydiving
  • Snowskiing
  • Hang gliding
  • Parachuting (not including parasailing)
  • Contests of speed

Policy Number 8979-9500409

Trip Cancellation Claims

Contact Expedia, Inc. at 1-800-434-2370 to cancel your flight, then BerkelyCare, the Plan Administrator, as soon as possible to notify them of Your cancellation and to avoid any non-covered expenses due to late reporting. You will then be forwarded the appropriate claim form from BerkelyCare which must be completed by You AND THE ATTENDING PHYSICIAN, if applicable.

Emergencies Arising During Your Trip

For covered emergencies requiring evacuation or interruption of Your Trip, call AIG Travel Assist immediately. Identify yourself by the following Plan number: 8979-9500409 and give the details of Your problem or medical emergency.

AIG Travel Assist
Within the U.S. and Canada: 1-800-543-3797
Outside the U.S. and Canada, call collect*: 1-972-699-0200
Fax: 1-713-974-3422

*If You have any difficulty making this collect call, contact the local phone operator to connect You to a US-based, long distance service. In this case, please let the Assistance Provider answering the phone know the number You are calling from, so that he/she may call You back. Any charges for the call will be considered reimbursable benefits.

All Other Claims

Report Your claim as soon as possible to BerkelyCare. Provide the above plan number, Your reservation number, Your travel dates, and details describing the nature of Your loss. Upon receipt of this information, BerkelyCare will promptly forward You the appropriate claim form to complete.

BerkelyCare
P.O. Box 9022
300 Jericho Quadrangle
Jericho, New York 11753
1-(800) 954-4968 or 1-(516) 294-0220
www.travelclaim.com

Office Hours:
8 AM–9 PM (ET), Monday–Friday
9 AM–5 PM (ET), Saturday

In order to facilitate prompt claims settlement, be sure to obtain as applicable:

Trip interruption claims:

Medical statements from the Physician in attendance in the country where Sickness or Injury occurred. These statements should give complete diagnosis, stating that the Sickness or Injury prevented traveling on dates contracted. Return all unused transportation tickets and documents, with all official receipts, etc., directly to the Plan Administrator.

Medical expense claims:

Receipts from the treating Physicians, etc. stating the amounts paid and listing the diagnosis and treatment. Submit these first to other medical plans; then forward a copy of their final disposition of Your claim, as well as copies of the bills, to the Plan Administrator.

Baggage claims:

Police reports or claim reports from parties responsible (e.g., airline, hotel, etc.) for loss, theft, or damage to personal belongings; receipts for items lost, stolen, or damaged; repair estimates, appraisals. Submit claim first to party(ies) responsible. Forward copies of the outcome of Your claim to the Plan Administrator with the appropriate documentation.

This coverage can only be obtained during the same transaction as the travel it covers. This coverage is valid only upon payment of the total required plan cost in advance of any losses and will not cover any losses suffered prior to purchase. You are enrolled upon receipt of payment by Expedia, Inc. for the applicable plan cost (in addition to the amount due for Your Flight).

The Trip Cancellation coverage will become effective and assistance services become available at 12:01 A.M. local time on the date payment is received by Expedia, Inc. and will terminate upon commencement of Your Flight.

The remaining coverages and services provided take effect at 12:01 A.M. local time at Your location on the contracted departure date of Your Trip and terminate on the earlier of the following: (a) Your return to Your origination point (as specified in the travel tickets); or (b) 11:59 P.M. local time at Your location on the day the Trip is scheduled to be completed.

Eligibility: This plan is available to U.S. residents only.

Air Common Carrier—Means an air conveyance operating under a valid license for the transportation of passengers for hire.

Business Partner—Means an individual who is: (a) involved with You in a legal partnership; and (b) actively involved in the day-to-day management of the business.

Domestic Partner—Means a person who is at least 18 years of age and has met the following requirements for at least six (6) months: (1) resides with You; and (2) shares financial assets and obligations with You. The Insurer may require proof of the Domestic Partner relationship in the form of a signed and completed Affidavit of Domestic Partnership.

Flight—Means air arrangements that are processed and booked by Expedia, Inc. on Your behalf.

Immediate Family—Means children, children-in-law, step-children, parents, parents-in-law, step-parents, siblings, siblings-in-law, step-siblings, grandparents, grandchildren, legal or common law spouse (including Domestic Partner), aunts, uncles, nieces, nephews, or a Business Partner of You or Your Traveling Companion.

Injury—Means bodily injury caused by an accident occurring while this plan is in force and resulting directly and independently of all other causes in loss covered by this plan. The Injury must be verified by a Physician.

Insurer—Means National Union Fire Insurance Company of Pittsburgh, PA.

Physician—Means a licensed practitioner of the healing arts acting within the scope of his/her license. The treating Physician may not be yourself, a Traveling Companion, or an Immediate Family member.

Sickness—Means an illness or disease which is diagnosed or treated by a Physician after the effective date of coverage and while You are covered under this plan.

Traveling Companion—Means one person booked to accompany You on Your Flight.

Trip—Means scheduled travel for the time period specified on the airline ticket purchased through Expedia, Inc., not to exceed 30 consecutive days.

You or Your—Means a person who has purchased a Flight and who has paid the required plan cost for the coverage provided hereunder.

Why should I purchase the Flight Protection Plan (International)?

You’ve saved, you’ve waited, and now you’re all set to go on the trip of your life. Preparing for your trip should include covering yourself against unfortunate occurrences that can interfere with even your best-laid plans. By purchasing the Flight Protection Plan, you can be reimbursed for covered cancellation penalties, medical costs, baggage loss, and travel delays, as well as gain access to a wide range of travel assistance services. ... See more

Unexpected situations can happen to anyone, even immediate family members that are not traveling with you, and provide you with a reason you might need to cancel or interrupt your trip. Plus, even after departure, there is important coverage included such as reimbursement for loss of personal items and baggage. And of course, having coverage that pays for unexpected medical expenses, most notably pricey evacuation expenses, is critical.

Did you know that the Flight Protection Plan (International) can reimburse covered expenses if:

  • You become ill and can’t travel.
  • Someone in your immediate family has an illness or injury, and you must cancel or interrupt your trip even if he or she is not scheduled to travel with you.
  • Your house becomes uninhabitable due to a hurricane .
  • An immediate family member back home passes away and you must return from your trip early.
  • You twist your ankle and must visit a doctor while traveling.
  • Many other unforeseeable events as listed in the Description of Coverage.

What does the Flight Protection Plan (International) cover?

The Flight Protection Plan (International) includes coverage before and during your trip for the following:

Trip Cancellation and Trip Interruption
If you must cancel or interrupt your flight for a covered reason, the plan provides coverage up to the cost of your originally booked flight. ... See more

Covered reasons include illness, injury or death to you, a traveling companion or an immediate family member. Additional covered reasons for cancellation include jury duty, the issuance of a subpoena for court or administrative hearing, having a home made uninhabitable by a natural disaster, hijacking, quarantine and being involved in a documented traffic accident en route to departure. Please refer to the Description of Coverage for full details.

There is no Pre-existing Condition Exclusion in the Flight Protection Plan.

Emergency Evacuation/Repatriation of Remains
If an injury or illness requires emergency medical transportation to the nearest adequate medical facility, the plan will pay up to $15,000 for covered transportation expenses. In the event of your death, the plan pays up to $15,000 toward the expenses associated with transporting your remains.

Medical Protection
If you become ill or injured while on your trip, the plan includes coverage to reimburse you up to $5,000 in covered medical expenses. Medical coverage while traveling overseas is particularly important as Medicare and some HMO's may not cover medical expenses incurred outside the U.S. Note that medical coverage is excess to any other insurance you may have for these expenses.

Baggage Protection
If your baggage and/or personal effects should become lost, stolen or damaged during or while in transit to or from your trip, the plan includes coverage to reimburse you up to $1,000 per insured person. Note that baggage coverage is excess to any other insurance you may have for these expenses.

Travel Accident Protection
If your should sustain an injury that results in a loss of life or limb while boarding or alighting from an aircraft, the plan provides a benefit of up to $50,000.

24-Hour Worldwide Emergency Assistance
24-hour emergency telephone assistance hotline provided by AIG Travel Assist Inc. to help with travel-related emergencies ranging from cash transfer, legal, dental, or medical referral, lost travel documents assistance as well as medical consultation and monitoring. Examples of situations where you may need to call AIG Travel Assist include:

  • Seeking pre-trip advice such as immunization and visa requirements.
  • If you leave your prescriptions at home and need help finding a local pharmacy and having your prescriptions called in.
  • If you lose your passport and need assistance in finding the nearest passport office or embassy and getting the correct paperwork.
  • If your wallet is stolen and you need help filing the proper police reports and getting money wired to you from home accounts.
  • Finding a local doctor, hospital or, for severe medical emergencies, arranging a medical evacuation.

Will my current home, renters, credit card, or health insurance policies cover my trip?

The Flight Protection Plan (International) has a wide range of travel benefits which credit card, homeowners, and renters insurance policies often do not offer. Other insurance policies may not offer coverage while you travel due to benefit limits, territory restrictions, and deductibles. Most people don't have any insurance coverage at all if they must cancel their trip. However, you should review your own policies carefully to see what is covered. ... See more

Homeowners and renters plans may offer coverage for lost possessions. However, these plans may not cover your loss fully due to high deductibles.

The medical coverage included in the Flight Protection Plan may be valuable for people whose health insurance policies do not pay for medical expenses incurred outside of the United States (e.g., Medicare, certain HMO's, etc.). Plus, many plans do not pay for evacuations, which can be very expensive. Of course, individual medical coverage does not cover other expenses incurred if you need to cancel or interrupt your trip due to a covered injury or illness.

Many credit cards have only limited coverage and assistance service, with only a few including coverage to reimburse you in the event of a cancellation or an evacuation. Check your credit card documentation carefully.

Is there help while I'm traveling?

An added value offered with the Flight Protection Plan (International) is the 24-Hour Emergency Assistance Service. AIG Travel Assist is a leader in this field. With AIG Travel Assist, you have access to the services of a highly trained, multi-lingual staff around the clock to assist you with such emergencies as cash transfers, lost documents, medical or legal monitoring, or referrals. They are also equipped to respond in many unexpected circumstances, such as arranging air ambulance transportation in medical emergencies. If an emergency should arise during your trip, call AIG Travel Assist immediately and give the details of your problem or medical emergency. ... See more

Examples of situations where you may need to call AIG Travel Assist include:

  • Seeking pre-trip advice such as immunization and visa requirements.
  • If you leave your prescriptions at home and need help finding a local pharmacy and calling in your prescriptions.
  • If you lose your passport and need assistance in finding the nearest passport office or embassy and getting the correct paperwork.
  • If your wallet is stolen and you need help filing the proper police reports and getting money wired to you from home accounts.
  • Finding a local doctor, hospital or, for severe medical emergencies, arranging a medical evacuation.

Who can I contact for more information?

You may contact BerkelyCare, the plan administrator, with any questions regarding the Flight Protection Plan (International). Their CustomerCare representatives will be happy to assist you. ... See more

Via email: expedia@berkely.com

Via phone: 1-800-954-4968 or 516-342-2500

Via mail:
BerkelyCare
P.O. Box 9022
300 Jericho Quadrangle
Jericho, NY 11753

Office Hours:
8AM-10PM (EST), Monday-Friday
9AM-5PM (EST), Saturday

This plan was designed and administered by BerkelyCare, a division of Affinity Insurance Services, Inc. in all states except: AIS Affinity Insurance Agency, Inc. in CA/MN/OK; and AIS Affinity Insurance Agency in NH and NY. Claims are administered by BerkelyCare, a division of Affinity Insurance Services, Inc. in all states except: Aon Direct Insurance Administrators in CA; AIS Affinity Insurance Agency, Inc., in OK; and AIS Affinity Insurance Agency in NH and NY. CA Insurance License # 0795465.

Insurance is underwritten by National Union Fire Insurance Company of Pittsburgh, Pa., a Pennsylvania Insurance Company (NAIC #19445) and a subsidiary of American International Group, Inc., with its principal place of business at 70 Pine Street, New York, NY 102770, currently authorized to transact business in all states and the District of Columbia. The Policy will contain reductions, limitations, exclusions and termination provisions. All coverages may not be available in all states.

When is payment for the plan due?

The plan must be purchased when your flight is purchased.

How do I enroll in the Flight Protection Plan?

The option to enroll is presented to you in the Featured Activities and Services section online while booking your ticket. If you would like to purchase the Flight Protection Plan, simply select it and the cost of the plan is automatically included in the total amount due for your trip. Simply pay the amount indicated to purchase the plan.

When does coverage go into effect and will it cover me for the entire length of my trip?

The Trip Cancellation coverage takes effect upon receipt of the required plan cost by Expedia. All other benefits will take effect at 12:01 A.M. on your scheduled departure date and location. The plan will cover you for the entire length of your Expedia-booked ticket.

I am not a resident of the U.S. or Canada. Can I purchase the plan?

The Flight Protection Plan is available only to U.S. and Canadian residents who book their travel arrangements with Expedia.

What happens if I need to cancel my trip?

Please contact Expedia and BerkelyCare as soon as possible in the event of a claim, as the insurer will not reimburse you for any additional charges incurred due to a delay in notifying Expedia of your cancellation. BerkelyCare will then forward you the appropriate claim form in order to file a claim.

How do I get reimbursement if my bags and/or personal items are damaged/stolen/lost while I am traveling?

First, obtain verification from the appropriate authority to whom you reported the loss (for example, airline, hotel, transportation official, police, etc.).The baggage coverage in the plan will reimburse the cost of repair or replacement for the luggage and covered contents inside the luggage. Upon your return home, simply request a claim form by visiting www.travelclaim.com or calling BerkelyCare at 1-800-954-4968.

If I require medical care while on my trip, are my medical bills covered?

Yes. The insurer reimburses up to $5,000 for a covered accident and up to $5,000 for a covered illness that occurs during your trip. In order to be reimbursed, save any receipts and statements from the treating physician. Upon your return home, simply request a claim form by visiting www.travelclaim.com or calling BerkelyCare at 1-800-954-4968. You will be asked to forward copies of your medical bills, as well as any explanation of benefit forms you may receive from your regular health insurer in regard to this loss, as the medical coverage in this plan is excess to any other insurance you may have for these expenses. ... See more

Please also note that should you require follow up care for your illness or injury once you return home, the plan includes continued medical coverage for up to 52 weeks from the onset of the illness or injury, or until you have exhausted the coverage limit. In the event of a medical emergency while traveling, the plan also includes emergency assistance services through AIG Travel Assist. Should your medical condition necessitate your medical evacuation to another facility or home, these arrangements are made by AIG Travel Assist.

How do I file a claim?

You may request a claim form online via www.travelclaim.com or alternatively, call BerkelyCare, the plan administrator, at 1-800-954-4968 from 8:00 AM to 10:00 PM EST Mon-Fri or 9:00 AM to 5:00 PM EST Sat. Please note that you may want to have a copy of your Expedia invoice handy as there are some details that will be needed in order to initiate your claim. This information includes your travel dates, date of cancellation, booking number, and some brief information regarding your reason for cancellation, or other type of loss (i.e., baggage loss, medical claims, etc.). Important: If you are canceling your trip, be sure to also contact Expedia to notify them of the cancellation, as well as to avoid additional expenses due to late reporting. For covered emergencies during your trip which require evacuation, interruption, or other travel-related emergencies, call AIG Travel Assist at the telephone number provided with your travel documents and provide them with your plan number and emergency details.

Who is considered an "Immediate Family" member under the plan?

Our definition of "Immediate Family" is quite broad. It's not just the family members who reside with you. "Immediate Family" includes: parents, spouses, domestic partners, grandparents, siblings, siblings-in-law, children, grandchildren, aunts, uncles, nieces, nephews, and business partners. See the Definitions section of the Description of Coverage for a full listing.

Are there exclusions?

Certain restrictions do apply. For example, the coverage in the plan does not provide duplicate payments if there are other sources of reimbursement available. Please see the Description of Coverage for a full list of exclusions.

Is there a Pre-Existing Condition Exclusion?

The Flight Protection Plan does not have a pre-existing condition exclusion.

Contact Information

For questions or claims, please contact BerkelyCare.

Call:
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Cost varies depending on where in the world you travel: Close this window
Alaska, Canada, Caribbean, and Mexico from $27 per person
International destinations (non-Canada) from $38 per person
International Flight Insurance Close this window
While you’re booking your trip, don’t forget to include International Flight Insurance. This insurance plan must be included in the same transaction as the covered travel. Look for this icon during checkout!
Look for this icon during checkout
 
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