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Customer Support

Five most common customer support questions:

1Do I need to contact Expedia to confirm my booking?
2How do I change or cancel a purchase?
3My flight leaves soon. Where do I confirm my reservation?
4How do I confirm my seat assignments?
5Where can I get more information about shopping for travel?

Traveler alerts
Passport information

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Three ways to find answers to your questions

  1. Find travel information on our FAQ pages.

    Look below for tips and how-to information. Click on a link for details:


  2. Send us an e-mail.

    Aside from credit card transactions and some types of exchanges, we can handle most inquiries via e-mail. Send us your question and we'll get back to you within four hours.

  3. Give us a call.

    Expedia Customer Support is available 24 hours a day, seven days a week at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787.

Flights
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Hotels
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Vacation packages
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Rental cars
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Expedia® Elite Plus™

Elite Plus is an exclusive recognition program for our best customers. To qualify, members must stay a minimum of 12 hotel nights, or complete at least $10,000 worth of travel booked on Expedia within a calendar year. Members are automatically enrolled at no cost.

Find out more about the Elite Plus program and benefits.

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Cruises
  • Researching: Adults-only, family-friendly, narrowing your search, cabin types, and more.

  • Booking: Forms of payment, booking airfare, cancellation policy, and more.

  • Preparing: Planning ahead, passports, what to bring, and getting to the ship.

  • About the ship: Cabin assignments, getting on and off the ship, ship safety, and more.

  • Life onboard: Services, dining, activities, and etiquette.

  • Ports of call: Transportation, activities, and meals.

  • Cruise Protection Plan: Find out about cruise protection coverage, insurance, enrollment and more.

    If you need further assistance, please call an Expedia cruise specialist at 1-888-249-3978 or 1-702-939-2649.
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Activities
  • Top questions: Types of activities, locations, booking, voucher delivery, and more.
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Itineraries
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Account information
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Shopping tips, deals
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Security and privacy
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Service
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Maps
  • Using Maps: Tips for searching, getting directions, printing, saving, and e-mailing maps.

  • Map FAQs: Browser requirements, cookies and maps, feedback, and more.
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