Please note that these FAQ's are not comprehensive. For complete details, consult the actual privacy policy.

Why is the Expedia.com privacy policy being revised?
What are some of the changes from the old Expedia.com privacy policy?
How can I tell which policy applies to me?
How can I access the previous Expedia.com Privacy Policy?
If I have questions not answered here, how can I get assistance?

Why is the Expedia.com privacy policy being revised?

It's time. The original policy was created several years ago, and a lot has changed since then. The Internet, the travel industry, and customers' needs and expectations have changed, and so have we. For one thing, we've become a bigger family of companies, offering you more services. And we're constantly creating new features and capabilities to better tailor our services to your travel needs.

What are some of the changes from the old Expedia.com privacy policy?

• We clarify that we may communicate with you through e-mail, postal mail, or the telephone.
• We explain how we may share your information with third-party service providers who perform various functions for us, including customer service, marketing, and business analytics. These service providers are strictly prohibited from using this information for any other purpose.
• We may now share your information within the Expedia family of companies (which includes Hotels.com, Hotwire, and TripAdvisor) in order to provide you with seamless travel services. For example, if you book a flight on Expedia.com, we may share this information with Hotels.com so they can communicate with you about special hotel deals at that destination. As always, you have the choice to "opt out" from such information or special offers from any Expedia company.
• We now may share your information in connection with a corporate transaction, such as a merger or divestiture.
• We further clarify how we use your personal information, including: to generally communicate with you; to customize your experience with Expedia.com; and to prevent potentially prohibited or illegal activities or to enforce our Terms of Use.
• We detail how we may amend our privacy policy in the future.
• We have generally made the new policy shorter and more concise.

How can I tell which policy applies to me?

If you have not registered or otherwise provided information through this site on or after September 1, 2006, then you are subject to the previous policy. Otherwise, you are subject to the updated privacy policy. If you can't recall when you created your account please contact us using our support and feedback form.

How can I access the previous Expedia.com Privacy Policy?

The previous privacy policy (effective until September 1, 2006) can be accessed by clicking on the following link Previous Privacy Policy.

If I have questions not answered here, how can I get assistance?

If you have questions about either Privacy Policy (or your travel planning or purchases), please e-mail us using our support and feedback form.