Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews of Miami Lakes Hotel

3.5 out of 5
Miami Lakes Hotel
6842 Main Street, Miami Lakes, FL

Reviews

8.6

Excellent

Rating 10 - Excellent. 1138 out of 1871 reviews" "
Rating 8 - Good. 392 out of 1871 reviews" "
Rating 6 - Okay. 168 out of 1871 reviews" "
Rating 4 - Poor. 69 out of 1871 reviews" "
Rating 2 - Terrible. 104 out of 1871 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rui

Traveled with family and small children
Liked: Cleanliness, staff & service
good
Stayed 4 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, awesome
Stayed 3 nights in Mar 2024

10/10 Excellent

Noemi, Orlando

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the place my 3rd time in one month diffrent days
Stayed 1 night in Mar 2024

10/10 Excellent

Cristian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 3 nights in Mar 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from - Rene C. on Mar 27, 2024
Dear Iris, Thank you for your wonderful review.

2/10 Terrible

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from - Rene C. on Mar 27, 2024
Thank you for your feedback and I apologize that we did not meet your expectations.

2/10 Terrible

Jeff

Business traveler
Disliked: Cleanliness
The rooms are filthy and disgusting. Honestly, very shameful. Worst experience I’ve ever had sleeping in a hotel.
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
We apologize for the unsatisfactory experience you encountered during your recent stay at Miami Lakes Hotel on Main. Your feedback regarding the cleanliness of the rooms is deeply concerning to us, and we are addressing it promptly with our housekeeping team to prevent such issues in the future. We are committed to providing a clean and comfortable environment for all our guests and hope to have the opportunity to restore your confidence in our hotel during any future visits.

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All around great. Great value for the experience.
Stayed 2 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
We are delighted to hear that you had an excellent experience with us and found our hotel to be a great value. Thank you for your positive feedback, and we look forward to welcoming you back for another enjoyable stay in the future

6/10 Okay

ISABEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer a hotel like the rooms are in the same building. I only spend 8 hours. But dont like this kind of hotel..looking for a building.
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for sharing your preference with us. We understand that you prefer hotels where all rooms are located within the same building, and we appreciate your feedback.

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the beauty of the property. Staff was friendly and kind. The food was great in the restaurant.
Stayed 2 nights in Mar 2024
Response from - Rene on Mar 25, 2024
We are thrilled to hear that you enjoyed the beauty of our property and had a positive experience with our friendly and accommodating staff. It's wonderful to know that you also found the food in our restaurant to be great. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay in the future!

4/10 Poor

Kandace

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The staff working the front desk came across and ride and not trained well. We disembarked out cruise ship sand so we arrived earlier than check in, the overall attitude was not pleasant especially for such a beautiful property
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
We apologize for the less-than-pleasant experience you encountered with our front desk staff. It's disheartening to hear that our service did not meet your expectations, especially during what should have been an enjoyable time at our beautiful property. Please know that your feedback is invaluable to us, and we are taking immediate steps to address the issues you've raised, including further training for our team members. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional service and hospitality that we strive to deliver to all our guests.

10/10 Excellent

Noemi, Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk nice and understanding Thanks and will definitely come back to this place
Stayed 5 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
We are delighted to hear that you had a positive experience with our front desk team and that you found them to be accommodating and understanding. Thank you for your kind words, and we look forward to welcoming you back to our property on your next visit. If there is anything we can do to make your future stays even more enjoyable, please do not hesitate to let us know. We appreciate your patronage and hope to see you again soon!

8/10 Good

Darien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

8/10 Good

MIguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the shops
Stayed 3 nights in Feb 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and peaceful
Stayed 2 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Staff & service
Great location, lots of dining and shopping in the area. It was safe. Staff and service below par; rooms are old as well
Stayed 3 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
We're glad you enjoyed the convenient location with numerous dining and shopping options nearby, ensuring a safe environment during your stay. However, we apologize for the below-par staff service and aging rooms you experienced. Your valuable feedback will be addressed internally to enhance our service quality and consider potential updates to our accommodations.

4/10 Poor

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

8/10 Good

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 4 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

10/10 Excellent

Ria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing! They went above and beyond, I will definitely stay here again!
Stayed 3 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your wonderful feedback about our staff! We're thrilled to hear that they provided you with exceptional service and exceeded your expectations. Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay in the future!

8/10 Good

Aignald

Traveled with partner
Liked: Staff & service, amenities
The staff was very helpful in helping us to get to a theatre to watch the chosen. One of my wife's dream
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
We're thrilled to hear that our staff could assist you in making your wife's dream of watching "The Chosen" at the theater a reality. Providing helpful service to create memorable experiences for our guests is always our priority. Thank you for sharing your positive feedback, and we hope to have the pleasure of welcoming you back for more memorable moments in the future!

2/10 Terrible

Laura

Disliked: Staff & service
They did not have my room could not check in until 4 in the afternoon got there at 10 am because staff told me it’s possible to get the room early so quick to get me out the hotel the next day
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 15, 2024
Dear Laura, Thank you for your review and I apologize that we did not meet your expectations. As stated early check-in is never guaranteed however we will always do our best to place you in a room early if available. Guaranteed Check-in Time is 4:00 Pm and Check-out time is 11:00 Am. In reviewing your reservation we were able to check you in prior to 4 pm.

10/10 Excellent

Eunice, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
I been there 2 times with my daughter and we love it
Stayed 5 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
We're delighted to hear that you and your daughter have enjoyed your visits with us not once, but twice! It's always a pleasure to welcome back valued guests like yourselves. Thank you for your continued support, and we look forward to providing you with many more enjoyable experiences in the future!

8/10 Good

E

Liked: Cleanliness, property conditions & facilities
Loved this location. Near a quiet and cute shopping area. It was quiet and relaxing. The rooms are little outdated. The front desk staff were not that friendly. Oh make sure you have the right address. I My navigation took me to the old location. The new location is much better…once you find it!
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
We're thrilled to hear that you loved the location of our hotel, nestled near a charming and serene shopping area. Providing a quiet and relaxing atmosphere for our guests is important to us. However, we apologize for any inconvenience caused by the outdated rooms and the less-than-friendly service from our front desk staff. Your feedback is valuable to us, and we will address these issues internally to improve our service and facilities. Thank you also for the tip about the address; we'll ensure clearer directions for future guests. We hope to have the opportunity to welcome you back and provide you with a more enjoyable experience next time!

10/10 Excellent

Jefferson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and the price was absolutely right!
Stayed 3 nights in Dec 2023
Response from - Rene C. on Mar 25, 2024
We're delighted to hear that you found our hotel beautiful and that you were pleased with the price! Providing excellent value for our guests is one of our top priorities. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Aerianna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very nice but definitely older. The pool area was pretty large. The staff was very kind and attentive as well.
Stayed 3 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for sharing your experience with us. We're glad to hear that you found our hotel to be nice, despite its older age. It's great that you enjoyed our large pool area and that our staff provided you with kind and attentive service. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for another pleasant stay in the future!

8/10 Good

Karina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not new but it is very clean and well taken care off. The inner garden area is gorgeous. The property is very well located with access to multiple dinning and shopping places. The area is very quiet and beautiful. You can easily walk for miles on sidewalks or park trails. There is multiple parking and it is free. There is a restaurant and BAR within the hotel but there is so much around the hotel at walkable distance that you will find any dinning place of your choice. My only comment will be for the breakfast in the hotel. I think it can be displayed better as I got this sense of cafeteria when I went in the restaurant which doesn't go with the hotel experience at all. Overall, very nice hotel. I will be back.
Stayed 2 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
We appreciate your detailed feedback about your recent stay at our hotel. It's wonderful to hear that you found our property to be clean, well-maintained, and with a gorgeous inner garden area. We're delighted that you enjoyed the convenient location with access to dining and shopping options nearby, as well as the peaceful surroundings for walking. Thank you for your comments about our breakfast service; we will certainly take them into consideration to enhance the dining experience for our guests. We're thrilled to hear that you had a very nice stay overall, and we look forward to welcoming you back on your next visit!

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review.

8/10 Good

Meryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice but the bathroom in the rooms needs updating and the beds could use a better blanket. 4/5
Stayed 2 nights in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your review of our property. We're pleased to hear that you found our property nice overall. We apologize for any inconvenience caused by the condition of the bathroom in your room and the bedding. Your feedback regarding the need for updates to the bathrooms and improvements to the bedding is valuable to us, and we will take it into consideration as we strive to enhance the guest experience. We appreciate your rating and hope to have the opportunity to welcome you back for an even better stay in the future!

2/10 Terrible

Denisse

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from - Rene C. on Mar 11, 2024
Dear Denisse,We apologize that we did not meet your expectations.

10/10 Excellent

Trikenya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Nice and clean
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 11, 2024
Dear Trikenya, Thank you for your kind words.

10/10 Excellent

LaBarbara, Buffalo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your excellent review.

8/10 Good

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great stay. The only thing it needed was a new king mattress. It was sunk in on one side.
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you for your feedback about your recent stay with us. We're glad to hear that overall, you had a great experience. We apologize for any inconvenience caused by the condition of the king mattress in your room. Your comments are important to us, and we will address this issue promptly to ensure our guests have a comfortable and enjoyable stay. We appreciate your patronage and hope to have the opportunity to welcome you back for an even better experience in the future!

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Dear Elias, Thank you for your exceptional review.

10/10 Excellent

Maria

Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 27, 2024
Thank you for your wonderful review.

10/10 Excellent

Joandri

Liked: Cleanliness, staff & service, property conditions & facilities
5
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 7, 2024
Thank you.

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 7, 2024
Dear Randy, Thank you for your wonderful review.

10/10 Excellent

Anna

Stayed 3 nights in Feb 2024
Response from - Rene C. on Mar 25, 2024
Thank you.

10/10 Excellent

Bethanie

Liked: Cleanliness, staff & service, property conditions & facilities
Gorgeous property everything about this hotel was great
Stayed 1 night in Feb 2024
Response from - Rene C. on Mar 7, 2024
Dear Bethanie, Thank you for your exceptional review.

10/10 Excellent

Ahmet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 7, 2024
Dear Ahmet, Thank you.

10/10 Excellent

Mindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Feb 2024
Response from - Rene C. on Mar 7, 2024
Dear Mindy, Thank you for your exceptional review.

10/10 Excellent

Lora

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful place! Everything is in walking distance. Staff was amazing! Will be staying again in the future!
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 7, 2024
We're thrilled to hear that you enjoyed your stay with us! It's wonderful to know that you found our location convenient and our staff accommodating. We look forward to welcoming you back for another delightful experience in the future

4/10 Poor

Timothy

Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 25, 2024
Thank you.

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a gem! We spent the night here before our cruise. The staff was very pleasant and easy to deal with. There is an onsite restaurant that is very good. Prices vary from pricey for high end dinner options to reasonable for other items. Our room was very comfortable and made us feel very welcome. We will make Miami Lakes Hotel our South Florida place to stay going forward. 5 stars!!!
Stayed 1 night in Feb 2024
Response from - Rene C. on Mar 7, 2024
We're delighted to hear that you had such a fantastic experience during your stay with us! It's wonderful to know that you found our staff pleasant and accommodating, and enjoyed the dining options at our onsite restaurant. We're thrilled that your room provided a comfortable and welcoming atmosphere, and we're honored to be your go-to hotel in South Florida. Thank you for your glowing review and five-star rating! We look forward to welcoming you back to Miami Lakes Hotel in the future!

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, clean, beautiful, very convenient
Stayed 1 night in Mar 2024
Response from - Rene C. on Mar 7, 2024
Thank you for your glowing review! We're thrilled to hear that you found our hotel excellent, clean, and beautiful. We strive to provide a convenient and comfortable experience for all our guests, and we're delighted that we could meet your expectations. We hope to welcome you back for another enjoyable stay in the future!

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, staff & service
Check in was horrible and only 2 of our 4 rooms reserved were ready by 4 pm check in
Stayed 1 night in Feb 2024
Response from Best Regards, Rene C. on Mar 1, 2024
Dear Keith, I sincerely apologize for the inconvenience you experienced during check-in. This is certainly not the standard of service we aim to deliver to our guests. Rest assured, we take your feedback seriously and will investigate what went wrong to prevent such issues from occurring in the future.

6/10 Okay

willie

Disliked: Staff & service
Stayed 3 nights in Feb 2024
Response from Best Regards, Rene C. on Feb 28, 2024
Dear Willie, Thank you for your review.