On the beach, scuba diving

Reviews of Kamala Beach Resort, A Sunprime Resort - Adults Only

4 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 433 out of 836 reviews" "
Rating 8 - Good. 297 out of 836 reviews" "
Rating 6 - Okay. 73 out of 836 reviews" "
Rating 4 - Poor. 24 out of 836 reviews" "
Rating 2 - Terrible. 9 out of 836 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendliest staff I have ever come across especially Ton the waiter always smiling very helpful and makes the best cocktails, absolute legend. I will be back very soon.
Stayed 6 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Smell around area between pool restaurant and hallway
Stayed 7 nights in Feb 2024

10/10 Excellent

Patty, Eagan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kamala Beach is a great place to be, not super busy but busy enough. Resort pool areas were gorgeous and comfortable. We had an 'upgraded room" - a junior suite - which was large but furthest from the beach and pool. In hindsight, would have booked a poolview room for a more convenient location.
Stayed 1 night in Feb 2024
Response from Aya on Feb 28, 2024
Dear Ms. Patty,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed Kamala Beach, appreciating its vibrant yet not overly busy atmosphere. We're also glad you found the resort pool areas to be gorgeous and comfortable.Your feedback regarding the location of your upgraded junior suite is valuable, and we appreciate your honesty. We understand the importance of convenience, and we'll take this into consideration for future improvements.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable and convenient stay.Yours,Maureen Arra Llveras Barranta (Aya)CRM

8/10 Good

Clare

Stayed 5 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a superb position on the beech . There are many pools with no hassle in finding sun loungers . Staff are very pleasant. Only small disappointment was that the restaurant food could have been a little better as lots of oil on many dishes .
Stayed 4 nights in Jan 2024

10/10 Excellent

Buffi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was in the perfect location. We were able to walk everywhere in Kamala Beach.
Stayed 4 nights in Dec 2023
Response from CRM on Dec 23, 2023
Dear Ms. Buffi,Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our resort to be in the perfect beach location, allowing you to explore and enjoy everything Kamala Beach has to offer on foot. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for another memorable stay in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this property! Customer service, staff, and cleanliness is all excellent. Walking distance to the beach, there’s a street nearby with local shops, along the beach you’ll also find vendors and restaurants/bar.
Stayed 4 nights in Dec 2023
Response from Aya on Jan 6, 2024
Dear Ms. Melody,Thank you for sharing your feedback with us! We're thrilled to hear that you loved your room during your stay. We can't wait to have the pleasure of hosting you again.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel on the beach.
This was a last minute booking because our previous hotel was terrible. So we didn't really research the hotel before booking. It wasn't the type of place that we would normally book as it is a very big hotel. But it was great, right on the beach, with a wonderful breakfast, great staff and great facilities. We had a junior suite as it was the only type of room available. It was massive with very comfortable bed, excellent shower and a big fridge. We would thoroughly recommend this hotel.
Kamala beach.
Kamala beach.
View at breakfast 😍
Stayed 6 nights in Dec 2023
Response from CRM on Jan 6, 2024
Dear Ms. Sarah,Dear guest,Thank you for taking the time to share your experience with us. We are delighted to have been a pleasant surprise for you, especially considering it was a last-minute booking. We appreciate your kind words about our location right on the beach, the wonderful breakfast, great staff, and excellent facilities.It's fantastic to hear that the junior suite exceeded your expectations with its spaciousness, comfortable bed, excellent shower, and large fridge. We're thrilled that despite being a large hotel, we were able to provide you with a positive and enjoyable stay.Your recommendation means a lot to us, and we would be honored to welcome you back if your travels lead you our way again.Your,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs were all very nice.
Stayed 3 nights in Nov 2023
Response from CRM on Dec 23, 2023
Dear Ms. Annie,Thank you for your kind words and positive feedback! We are delighted to hear that our staff made a positive impression on your stay. We look forward to the opportunity to welcome you back for another enjoyable stay.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Oct 2023
Response from CRM on Dec 23, 2023
Dear Mr. Dario,Thank you for choosing to stay with us, and we eagerly anticipate the opportunity to host you again for another delightful experience.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Warwick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunprime is always a great place to stay. This is my wife's favorite place, and she stays here every time she visits Kamala Beach. The staff are friendly and always remember her. The location is great, the food is great. you cannot ask for much more
Stayed 6 nights in Oct 2023
Response from CRM on Jan 6, 2024
Dear Mr.Warwick,Thank you so much for your loyalty and for sharing your positive experience with us. We're honored to be your wife's favorite place, and it warms our hearts to hear that she chooses to stay with us every time she visits Kamala Beach.We appreciate your kind words about our friendly staff who always remember her. It's wonderful to know that our location and food have contributed to making her stays enjoyable. Your feedback is truly valuable to us, and we look forward to welcoming your wife back for another great stay.Thank you for choosing Sunprime Kamala Resort, and we can't wait to host her on her next visit!Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

Niels Ingemann

Liked: Cleanliness, staff & service, room comfort
Value for money
I think this was a very nice hotel compared with the price. Of cause you can also wish for more but price and quality really match - nice staff, nice location
Stayed 5 nights in Oct 2023

10/10 Excellent

Gary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly atmosphere and staff. Clean rooms.. Efficient and very helpful reception staff. Restaurant staff cheerful and attentive. Overall this hotel has become a second home over the past 10 years or so. I am always made feel welcome.
Stayed 5 nights in Sep 2023
Response from CRM on Sep 27, 2023
Dear Mr. Gary,We are truly touched by your heartwarming review on Expedia.com! Your loyalty and kind words mean the world to us. It's been a pleasure to have you as part of our hotel family for the past 10 years. We look forward to continuing to serve you and making your stays feel like coming home. If there's ever anything we can do to make your experience even better, please don't hesitate to reach out. Here's to many more years of creating memorable moments together!Yours,Maureen Arra Lloveras Barranta (Aya)CRM

6/10 Okay

Amit

Just fine
Stayed 2 nights in Sep 2023
Response from Aya on Sep 27, 2023
Dear Mr. Amit,Thank you for staying with us and for your kind words. We hope to have the pleasure of welcoming you back in the near future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

mohammed

Stayed 1 night in Aug 2023
Response from Aya (CRM) on Sep 22, 2023
Thank you Mr. Mohammed :)

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and staff. All the staff are great and very helpful, but a special mention to Gift, who greeted us with a beautiful smile every morning at breakfast and Tawan for his outstanding service.
Stayed 15 nights in Aug 2023
Response from CRM on Oct 2, 2023
Dear Mr. Steve,Thank you so much for taking the time to share your wonderful experience with us! We're thrilled to hear that you enjoyed your stay and found our location and staff to be fantastic. It's always heartwarming to receive such positive feedback about our team members like Gift and Tawan, who go above and beyond to make your stay memorable. We'll be sure to pass on your kind words to them. We look forward to welcoming you back for another enjoyable visit in the future. Safe travels! Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directe toegang tot het strand wat dit hotel wat uniek maakt . Prachtige locatie met alle nodige faciliteiten. Degelijke en propere kamers. Vriendelijk en aangenaam personeel. Valt zeker aan te raden.
Stayed 6 nights in Jul 2023
Response from CRM on Sep 27, 2023
Dear Mr. Vincent, Thank you so much for taking the time to share your positive experience with us on Expedia.com! Your recommendation means a lot to us, and we're delighted that you had a great time with us. We look forward to the opportunity to welcome you back in the future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

6/10 Okay

Darunee

Liked: Cleanliness, staff & service
When we arrived at the facility our room was in the second floor there’s no elevator the assistant has to help us carried our luggage On the second night of our stay there was no light in our room maybe they had power outage? The staff were very nice and helpful
Stayed 2 nights in Jul 2023

6/10 Okay

Domenic

Stayed 7 nights in Jun 2023

10/10 Excellent

David, Connells Point

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in Deluxe rm 4101, 2-14th June, beach wing. Great view, clean and comfortable. Great beach location. Very relaxing, loving the Adults Only vibe by the pools enjoying the sea breeze. Perfect for solo travellers, couples and friends wanting to unwind. Breakfast, restaurant and bars excellent, with good variety. The staff are warm, welcoming and friendly. The service is exceptional and one of the best I have ever experienced. I will return to Kamala Beach Resort. 9.5 for this mid range establishment. I actually extended by 3 days. Just wonderful!
Stayed 9 nights in Jun 2023
Response from CRM on Jul 8, 2023
Dear Mr. David,Thank you so much for your incredible review! We are truly honored and delighted to hear about your exceptional experience at our resort. We're thrilled that you enjoyed the great view, cleanliness, and comfort of your Deluxe room in the beach wing. It's wonderful to know that our beach location provided a relaxing atmosphere and that you appreciated the Adults Only vibe by the pools while enjoying the refreshing sea breeze. We're glad that our breakfast, restaurant, and bars exceeded your expectations and provided a wide variety of options. It's also heartwarming to hear that our staff members were warm, welcoming, and friendly.Your loyalty and intention to return to Kamala Beach Resort mean the world to us. We're honored that you consider us a top choice and that you had such a wonderful time that you extended your stay by three days. We can't thank you enough for your high praise and the 9.5 rating you gave us. It's guests like you who make our job so fulfilling. Thank you again for your kind words and for choosing Sunprime Kamala Beach Resort. We eagerly await your return!Yours,Maureen Arra Lloveras Barranta (Aya)CRM

6/10 Okay

Angela

Liked: Cleanliness, staff & service
The "adults only" portion of the title should be changed to "seniors only". Surrounded by chain smokers everywhere, including the room balconies, which made it impossible to have an enjoyable experience when trying to relax and sit in covered areas. Beach was filthy with garbage everywhere, and lifeguards would not allow any swimming in the ocean, despite me trying to explain I am an experienced ocean swimmer. Area restaurants seemed very basic and similar to each other.
Stayed 3 nights in May 2023

10/10 Excellent

Danielle Natalie

Liked: Cleanliness, property conditions & facilities
I had the luxury at staying Sunprime Kamala Beach for nine nights. It was absolute heaven. I would highly recommend the resort to anyone. The staff are very friendly. The food is excellent and the pools are amazing. The location is right on the beach close to the shops. The room was clean and cool. I will definitely stay there again.
Stayed 9 nights in May 2023
Response from CRM on Jul 8, 2023
Dear Mr. Danielle,Thank you so much for your glowing review! We are thrilled to hear that you had an absolute heavenly experience during your nine-night stay at Sunprime Kamala Beach. We greatly appreciate your recommendation of our resort to others. It means the world to us that you found our staff to be very friendly, as we strive to create a warm and welcoming environment for all our guests.We can't wait to have the pleasure of welcoming you back for another memorable stay. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

Kelly

Stayed 8 nights in May 2023

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach location
Loved the location right on the beach. Room very comfy black out curtains. Two wonderful beds and two big pillows. Big fridge a couch outdoor setting. Plus a walk-in shower. Breakfast had something for everyone.
Stayed 5 nights in May 2023
Response from CRM on Jul 8, 2023
Dear Mr. Donald,Thank you so much for sharing your positive feedback with us! We're thrilled to hear that you loved our prime location right on the beach and that it added to the enjoyment of your stay.We're glad that your room provided a comfortable and relaxing environment for you. We're also happy to hear that our breakfast offerings catered to a variety of tastes and preferences.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect on the Beach
Right on the Beach. Large room comfy beds two big pillows,large fridge,big walk-in shower. Breakfast at the beach restaurant so relaxing.
Stayed 1 night in May 2023
Response from CRM on Jul 8, 2023
Dear Ms. Cheryl,Thank you for taking the time to share your positive experience with us! We're delighted to hear that your stay at our resort was nothing short of perfect. We're thrilled that our location right on the beach added to the overall enjoyment of your visit. Being able to step outside and have direct access to the beach is truly a wonderful experience, and we're glad you appreciated it.It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back for another perfect beachside experience in the future. Yours,Maureen Arra Lloveras Barranta (Aya)CRM

8/10 Good

cheryl

Stayed 1 night in May 2023

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ja'Von

Liked: Cleanliness, staff & service
Very nice
Stayed 2 nights in Apr 2023

10/10 Excellent

QUANG

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view, clean, good breakfast, convience, staffs are helpful. Recommend it.
Stayed 3 nights in May 2023

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location beachfront, close to restaurants. 4 pools...2 at back of property were nice & quiet. Great breakfast. Resort a little tired but i know renovations starting soon.
Stayed 7 nights in Apr 2023

10/10 Excellent

Tan Puay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It draws a certain crowd. It's not an instagram crowd but a crowd where you can be the real you. The hotel had a high occupancy when I was there but plenty of space for everyone. If you need validation from external or virtual beings, this place is not for you but Cafe Del Mar is just a short walk away. If you are a person who likes to chill with a book or just with a beer in hand, this place is for you!
Stayed 2 nights in Apr 2023

8/10 Good

Naomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located away from the hustle of Patong. Not a lot of shade around the pools which makes the water temperature more like a bath and not refreshing.
Stayed 5 nights in Apr 2023

10/10 Excellent

Ashley Gizel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was amazing
Stayed 5 nights in Apr 2023

10/10 Excellent

Tara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So pleased with our stay! There were numerous pools to choose from with swim up bars, the resort was right on the beach, the staff was OVER THE TOP friendly and helpful, the rooms were nice and clean, the outside facilities within the resort were always well kept, there were a decent amount of little stands on the beach for both shopping and food that are a short walk from the resort and the breakfast buffet was AMAZING! 10/10 would stay here again, we were so sad to leave!
Stayed 2 nights in Apr 2023

10/10 Excellent

Stephen John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in excellent location, right on the beach with plenty of local bars, shops and street food vendors to choose from.
Stayed 14 nights in Mar 2023

10/10 Excellent

Lorelie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations!
I enjoyed a very relaxing stay at this resort. I had a large deluxe room with a comfortable king bed. My room was cleaned promptly every morning. I appreciated having four pools and two restaurants to choose from. This resort is located right along the beach and you can sit at a pool on the property while still listening to the ocean just outside. Excellent access to many restaurants, massage places, and pubs. Clean, quiet, and comfortable. I would come back!
Stayed 8 nights in Mar 2023

8/10 Good

Sarah Jane

Liked: Cleanliness, staff & service
Right on the beach so perfect location. The hotel was a bit large fir us
Stayed 12 nights in Feb 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Graham

Liked: Staff & service, property conditions & facilities
The overall landscape of the property was quite nice and my ground level room was quaint, but a little "rough around the edges". The AC was nice and cold. Sadly there were quite a bit of ants and a few cockroaches in the room. But not enough to be unbearable. I also suffered a very badly burnt hand from the hot water tap in the bathroom sink. Also there was a slight sewage odor coming from somewhere, but that seems common for the area. Beach access was great and Kamala is a nice quiet scene with a few walking streets. Food and drinks were expensive and frankly the Pad Thai was disappointing for my first meal in Phuket. I ordered and it came maybe 1-2 minutes later and was obviously reheated. The staff were great and very helpful and none of my complaints come at the fault of them. I would still recommend the resort if you are 50-60 and like to just lay beside a pool all day because they have multiple nice pools. If you can get the place for $40-$50 a night I would say give it a go but it's not worth it over that.
Stayed 1 night in Mar 2023

10/10 Excellent

robert, Roseburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice banana and palm trees, large pools and right on amazing beach. Gorgeous place. Staff always smiling and professional. Recommend.
Stayed 3 nights in Feb 2023
Response from CRM on Mar 15, 2023
Dear Mr. Robert,Thank you for your warm recommendation and for your compliments for our team, large pools and beachfront location. We're happy to have you staying with us and hope to welcome you again soon. Yours,Maureen Arra Lloveras Barranta (Aya_CRM

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Value for money
Value for money is great if you can look past the hotel entrance reminiscent of an old hospital corridor with rooms off. Reception area, along with rest of hotel, which is in dire need of refurbishment. Something I believe is starting in May 2023. My hotel room had all the usual expected fixtures and items, but again drab and tired. The bathroom needed to be ripped out. Now on the plus side. The hotel's location, right on the beach, is great. The rooms are all clean. The bed is comfortable. All the hotel staff are helpful and charming. The restaurant by the sea has wonderful views. The breakfast buffet was good. The outside bar areas were attractive with live music in evenings and fire show once a week. The pools were attractive and clean. Sun beds are also in need of replacement. But adequate. Proximity to lovely beach, beach bars and shopping a huge plus. The hotel just scrapes 3 stars, huge room for improvement but value for money. The all hotel staff are helpful and charming.
Stayed 3 nights in Feb 2023
Response from CRM on Mar 15, 2023
Dear Ms. Margaret,Thank you so much for taking your precious time to review and share your recent stay experience with us at Sunprime Kamala Beach. Please accept our sincere apologies from all the team, Yes Sunprime Kamala is an ageing 4-star resort with a beautiful location, and we do our level best with our preventive maintenance program keeping our room conditions in the best possible condition year-round.Yes, we are currently developing and planning a full refurbishment based on all our guest's feedback. However, in the meantime, we will continue our efforts to exceed all our guest's expectations and deliver the service all our guest's love about Sunprime Kamala Resort,Thank you again from all the team and we all look forward to welcoming you back to Sunprime Kamala Resort in the very near future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pools to choose from
Stayed 4 nights in Jan 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from each staff member, specially Mr Dam at the beach restaurant and Mr Lee at the beach pool bar. We will go back again. We really love this resort.
Response from Aya on Mar 15, 2023
Dear Ms. Maria,We sincerely appreciate your positive feedback regarding your visit. Thank you very much for your wonderful review. I will certainly pass along your kind words to my team. Please visit us again soon. We'd love to have you back for another comfortable stay at Sunprime Kamala Beach Resort.Yours,Maureen Arra Lloveras Barranta (Aya)CRM

10/10 Excellent

Yeganeh Saman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t experience a better stay. Rooms are spacious and clean with a great view. Swimming pools are all very big, clean, surrounded with trees and great staff. The massage in the hotel was just perfect. The beach, the restaurants and the buffet were also great. The building is nice and clean. The staff and the managers are very polite and always available. I have to add, we postponed our stay for three more nights, as we liked everything very much.

10/10 Excellent

Tanja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay ;)
Wonderful stay. Hotel is well organized. Friendly, helpful staff. Convenient close to beach nd restaurants. Love the adults only vibe.
Stayed 5 nights in Jan 2023

10/10 Excellent

paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

kaja

Stayed 4 nights in Dec 2022

10/10 Excellent

Andreas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with extremely friendly and helpful staff. Certainly come back.
Stayed 5 nights in Oct 2022

10/10 Excellent

margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2022

10/10 Excellent

Bronwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are amazing, they do everything possible to make you welcome and happy. They are truly beautiful people. Special mention to Charlem, Kob and Wut who all go above and beyond what is expected.
Stayed 23 nights in Sep 2022
Response from CRM on Oct 17, 2022
Dear Bronwyn,Thank you very much for choosing to stay with us and kind words. We look forward to welcoming you again in the near future.Yours,Maureen Arra Lloveras Barranta (Aya)CRM