9.2/10 Wonderful! (337 reviews)
Great location & the rooms are very nice. We ate at the restaurant & whilst the food was good the service was extremely poor, complete lack of attention & overpriced in our opinion. Being charged a service charge was also furstrsting considering how poor the service had been. There was also unfortunately an issue with the hot water in the morning which meant that we were offered anothwr room to use in the main building to shower in before we left. This was dealt with well by the manager however it was frustrating that the alternative room wasnt offered to use as soon as we raised the issue, we instead had to wait over an hour which impacted our plans for the day. We would stay at the hotel again for the location & the bar however we would not chose to dine here again.
Reviewed on Feb 17, 2024