United Inn Syracuse, North Syracuse hotels, NY, United States of America Skip navigation
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United Inn Syracuse

North Syracuse property with a complimentary airport shuttle

North Syracuse

This North Syracuse property is located near Lake Onondaga. Additional points of interest in the area include Carrier Dome.

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Airport shuttle

Recreational amenities at United Inn Syracuse include a spa tub, a fitness facility, and a seasonal outdoor pool. Other amenities include complimentary breakfast, a complimentary airport shuttle, and a complimentary area shuttle.

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Cable/satellite TV

Guestrooms have cable television, free local calls, and air conditioning; rooms also include coffee/tea makers and hair dryers.

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Traveler Opinions: Hotel review summary of United Inn Syracuse, North Syracuse Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 50% of travelers (14 of 28) recommend this hotel
2.6
Hotel service Hotel condition Room cleanliness Room comfort
2.8 2.6 2.9 3.0
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for United Inn Syracuse in North Syracuse

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from NYC, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 3.0 3.0
Posted: 7-Nov-09

OK HOTEL

COMFORTABLE FOR MOST PART..VERY QUIET.....PLEASANT AND CLEAN...

A traveler from Parsippany NJ does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 1.0 1.0 3.0
Posted: 23-Oct-09

bad experience

upon arrival, could not get exterior room as per booking and desk clerk was not very pleasant. given room which was not even cleaned, i.e. floor not vacuumed, bathroom not cleaned. etc. next day was switched by different front desk clerk to much better room; too bad she wasn’t there when we arrived or review would be much more favorable.

Patti D from New Hampshire does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 3.0
Posted: 20-Oct-09

Do NOT stay at the United Inn!

This hotel looked fine from the outside (although a little dingy), but once inside, things were vastly different. The first issue was the rude, inconsiderate, and inept service at the check-in desk. I stood for 10 minutes (I counted) with nobody else in line, while the desk clerk counted change into a cash drawer. When she finally checked us in, she was unwelcoming and "tossed" our keys at us. Once we found our room in the musty, dirty hallway, our key didn’t work. We walked back down and asked for another key. After an "eye roll" from the desk attendant, she gave us new keys. Again, the keys didn’t work. We went back down and she was clearly annoyed, but finally gave us a "master" key which worked. In our room, the toilet was filthy- literally a dirty ring in the bowl. The room was sweltering so we opened the door to the balcony to cool it off (the heater wouldn’t adjust). The next morning, there was absolutely NO hot water -- showers were impossible. As we were checking out, another guest was complaining that he had only scalding water in his room. The desk attendant (same one as when we checked in two nights earlier) was rude and non-responsive, stating, "Look, why don’t you go somewhere else instead of giving me a problem." This is an absolute disgrace of a hotel-- the worst service/place I’ve seen.

See all 28 Traveler Opinions: hotel reviews of United Inn Syracuse in North Syracuse

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

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