Empress Hotel
In New Orleans near Jackson Square
Close to Jackson Square
This New Orleans property is located near Louisiana Museum of African American History, Saint Augustine Church, and Jackson Square. Other nearby points of interest include Riverwalk.
See this hotel on a mapProperty amenities
Empress Hotel provides high-speed Internet access, a 24-hour front desk, complimentary parking, and coffee in the lobby.
More hotel informationCable/satellite TV
All guestrooms include air conditioning and cable/satellite TV.
More room informationTraveler Opinions: Hotel review summary of Empress Hotel, New Orleans Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 2.0 | 1.2 | 1.8 | 1.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Empress Hotel in New Orleans
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Enter at your own risk.
The window AC flooded often. The dlb bed had a plastic mattress cover & so did the thin pillows. Everyday we had to ask for a 2nd towel for the 2nd person staying. The 13in. TV received only 4 channels when the remote worked. We lost our deposit because we could not find the TV remote when we checked out. They also count the towels & sheets when you ck out. The shower temp varied from very hot to cold. Tiles were missing on the floor & wall in the Bathrm. We bought Lysol to spray on the floors & cracked bathtub.The owner told me I would lose my deposit if I did not go put my shoes on. No bare feet allowed in the hallway. No visitors allowed in the rm for free after 11pm. A small charge for ea sm. bucket of ice. The bulding materials in the hotel are worn out, and what improvements that were made were done very cheap. Poor quality & poor condition of our room & of the hotel in general. I would not recommend this hotel to my worst enemy. I think this hotel needs to be reclassified to a minus 2 1/2 stars, and should come with a warning. Enter at your own risk.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 1.0 | 1.0 | 1.0 |
Wished I would have looked into this hotel further
Stayed here during jazz fest. I have never stayed anywhere quiet like this. Very cheap is what you can expect if you stay here. There was no dresser, a 13 inch tv, nothing but a sink with no cabinet, only furniture was a very old cheap nite stand and the worst bed i have ever seen, thats it. Would have truly rather had a tent. I feel i was taken advantage of for what i paid, with that said, i would never stay again at any price. I am not one to complain but i dont want anyone to have to go thru what we did.
Traveler's tip on nightlife
Walking to bourbon during day light hours was fine but i would taxi back after dark. I actully payed to park on canal st which wasnt cheap, taxi would be cheaper.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
Empress from Hell!!! Enter at your own risk.
The window AC flooded often. The dlb bed had a plastic mattress cover & so did the thin pillows. Everyday we had to ask for a 2nd towel for the 2nd person staying. The 13in. TV received only 4 channels when the remote worked. We lost our deposit because we could not find the TV remote when we checked out. They also count the towels & sheets when you ck out. The shower temp varied from very hot to cold. Tiles were missing on the floor & wall in the Bathrm. We bought Lysol to spray on the floors & cracked bathtub.The owner told me I would lose my $10 deposit if I did not go put my shoes on. No bare feet allowed in the hallway. No visitors allowed in the rm for free after 11pm. .25 cents for ea sm. bucket of ice. The bulding materials in the hotel are worn out, and what improvements that were made were done very cheap. Poor quality & poor condition of our room. I would not recommend this hotel to my worst enemy. I think this hotel needs to be reclassified to a minus 2 1/2 stars, and should come with a warning. Enter at your own risk.
Traveler's tip on dining
Johnny’s Poboy restaurant was our favorite place. Also Mr. B’s.