Hotel Reviews of Americas Best Value Inn & Suites (Chalet), Niagara Falls hotels, ON, Canada Skip navigation
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Americas Best Value Inn & Suites (Chalet)

In Niagara Falls near Skylon Tower

Traveler ratings summary of Americas Best Value Inn & Suites (Chalet), Niagara Falls Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 50% of travelers (3 of 6) recommend this hotel
2.5
Hotel service Hotel condition Room cleanliness Room comfort
2.3 2.5 3.2 2.8
Scores are based on a 1 (poor) to 5 (excellent) rating system.

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Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 12 most recent reviews are shown.

A traveler from Albany, NY recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 4.0 3.0 4.0 3.0
Posted: 25-Feb-09

For the price can’t hurt to go back

Was a little disappointed with the comforters on the beds. They appeared very old. Other than that the heater seemed to not work well enough to keep the room at an adequate temperature. Lastly, when I returned at 11pm that night, I was unable to park in their parking lot. The lot was taken over from tourists who were scrambling to find a parking lot. Did they toe any of those cars nope... so I ended up having to park a block away in order to return back to my room. Guess I’m a patient person.

A traveler from Pittsburgh, PA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 3.0 4.0 5.0 4.0
Posted: 4-Aug-08

Great Place to get away, but close to everything

So the hotel has a nice pool, and is close to clifton hill. did not interact with the staff other than checking in and out, so i can not rate them on that. room’s had older bed sheets but the bathroom was nice

Traveler's tip on nightlife

GET DRUNK and HAVE FUN

Mortada H from Montreal,Qc does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 1.0
Posted: 19-Jul-08

WORTS HOTEL EVER !,not recommend at all ,be aware

The quality of hotel and service service was very poor ,can find much more chipper and close to the falls ,not helpful with information ,and about the FREE BREAKFAST is the worst theirs only one cake and juice not even milk or cheese, simply the lowest quality of food ,so please don’t be fooled with the big sign FREE BREAKFAST ,and for the rooms ,they are the worst the air condition was broken, the sink was also broken , NOT RECOMMENDED AT ALL

Traveler's tip on local attractions

avoid this hotel ,u can find much better price and good services than this one

Comment from the hotel's management

Posted: 6-May-09

Our hotel’s daily complimentary continental breakfast includes juice, coffee, tea, muffins, danish, apple and cherry turnovers. Regarding the sink and air condition being broken, we did not receive any complaints during the guest’s stay . If we had known, we would have helped this guest find better accomodations. Our staff works hard in satisfying our guests. We hope you will return on your next trip to Niagra Falls.

Hotel Management, General Manager

vicky r from west virgina recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 4.0 5.0 5.0
Posted: 9-Jul-08

close to attractions

very clean hotel.

A traveler from Pittsburgh, PA does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 1.0 1.0
Posted: 11-Jun-08

NOT IMPRESSED

The dresser drawer was broken, the toliet was clogged when we got there, front desk was not helpful with any tourist attactions or information

Traveler's tip on getting the most out of your stay

Hotel is in a great location but there are many other hotels within 2 blocks that are cheaper and much cleaner/nicer!

A traveler from MOUNT LAUREL, NJ does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 2.0 2.0 3.0 3.0
Posted: 27-May-08

Very expensive and not quality

We wouldn’t recommend this hotel, because we didn’t have a great service. The hotel is old, and it needs to be fix. It’s too expensive !

Ryan L from Pittsburgh, PA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 3.0 3.0 4.0 3.0
Posted: 10-Oct-07

Experienced falls traveler, likes location but not much more.

If you are planning a trip to visit the casino in Niagara and maybe check out the falls, this is a great location. A 5 minute walk has you at the casino door and another 5 will put you next to the majesty of the falls. The woman at the front desk was immersed in her video game when we entered but was still able to help us out. The TV was ok, but did omit a buzzing sound that would flucuate in its sounds. The water in the shower was also a little tempremental in going back and forth from hot to cold. If you are looking for a nice hotel to spend time in, this is not for you. If you want a short walk to the attractions and a bed with a roof over your head, then go for it.

Traveler's tip on saving a few bucks

Alcohol is heavily regulated in ON and beer is sold at chain of stores, The Beer Store. Also, all bars around falls are very expensive for drinks. If you are looking for a night out at a cheap cost, try to have a few drinks at your hotel before you go out to save on cost. The duty-free store at the Peace Bridge has a dozen or some US and Canadian beers for about half the price that you would pay at the Beer Store. Everyone over 19 is able to bring one case of beer or one bottle of liquor.

dawn t from natalia , tx recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 22-Aug-07

Close to clifton hill

The hotel was within walking distance only 2 blocks from clifton hill; they have a nice indoor pool; friendly and courteous staff; continental breakfast was filling; rooms nice size; I recommend staying here. Will use them when we go back.

Sidney & Sandra Z from St. Matthews,SC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 3.0 5.0 5.0 5.0
Posted: 21-Aug-07

Great Location for all that happens in the area

We were very pleased with the accommodations. The pool was very clean and also covered. The breakfast was not good - too many sweets - did not have a variety to accommodate the diabetic. The hotel did have discount coupons for a very nice resturant that sereved breakfast,only two short blocks away. I would come back in a heart beat.

Traveler's tip on getting the most out of your stay

Be aware of the 14%tax. There is no free parking. The location makes it easy to walk to all area attractions.

A traveler from Detroit,MI does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
1 1.0 1.0 3.0 2.0
Posted: 19-Aug-07

Waste for your money

Breakfast was waste. Nobody to service If you call the front desk, Internet does not work in the room have to be outside the room to get the internet working.

A traveler from New York, New York recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 12-Jul-07

okay

For the money it was good. It was walking distance from everything but yet far enough from the noise and crowd of the strip. We basically just used the room for sleeping purposes and would use the same hotel again if we go back. Warning.... Food is very expensive.

Linda T from Maine recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 10-Jul-07

Excellent guest care!

Very friendly and personable staff. Everything was clean and well maintained. Very welcoming.

Traveler's tip on local attractions

Close to everything but still just far enough away to be out of the hustle and bustle.

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