The Grosvenor
Grand Victorian residence near London's Buckingham Palace
Near St James’s Park
Set in a grand London building dating back to 1856, this seven-storey hotel can be accessed directly from Victoria train station; Buckingham Palace and St James's park are 500 metres away.
See this hotel on a mapHotel restaurant
The Grosvenor's onsite restaurant offers a range of traditional French dishes; drinks, sandwiches and cakes are available in the traditional Harvard bar or the bright and airy Grosvenor lounge.
More hotel informationSatellite television
The 356 guestrooms are decorated in bright colours and furnished with coffee tables and armchairs; amenities include satellite television, Internet connections and complimentary newspapers.
More room informationTraveler Opinions: Hotel review summary of The Grosvenor, London Hotel
| Overall satisfaction | 80% of travelers (48 of 60) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.5 | 4.0 | 3.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for The Grosvenor in London
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 5.0 | 4.0 |
Great Service
We’d stay here again. The room was small and the carpet was threadbare but clean. The service from the maid to the concierge to the check in was great. There was a kitchen fire while we were there and the hotel had to be evacuated which was exciting but all the staff was extremely helpful both during and after. They refunded 1/2 of the room cost for that night. The location next to Victoria station was handy since the that also meant there was several underground routes and bus lines here.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 3.0 | 1.0 | 3.0 | 3.0 |
Not very impressed
The hotel looks good aesthetically but the bathroom was bad - the taps were old and leaky, squeaky and hard to operate - when they open it is hard to close, when they close it is hard to open. The television channels were pathetic - just a few regular channels, nothing fancy and nothing great. Overall I was not very impressed with the hotel rooms.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 4.0 | 3.0 |
Central Location
You cannot get any closer if you will be using the Victoria Rail or Coach Station. I kind of liked the feel of turning back the clock as this hotel has not been renovated for quite some time but I understood why my teenage daughter wasn’t too enthused with that. We were in London for a concert and its central location was a big plus.