Diplomat Hotel

you get what you pay for

We were drawn to this hotel for the price and that should have been an indicator of what we would be getting. Our room was spacious and did have a fanstatic ocean view that was just breathtaking in the morning. There were two issues we had while staying there, the first was minor, the paper thin shower curtain and rod kept falling out of the wall. The second was major and could have really put a dampor on things, apparently when it rains in Malta the winds and rain are so strong that it is common for the windows, doors, etc to leak adn for water to surround your closed and locked doors and windows. This information would have been helpful knowing in advance so we didn’t have our luggage right near the door leading to the "balcony". Several of our items were wet influding a saturated carpet that went about 15ft inot the room. The maintence dept’s idea of fixing the problem after we complained at the front desk was to throw blankets ontop of the wet carpet. Not a pleasant surprize when you come back to your hotel at the end of the day. the location was great, right near a bus line that we took everyday we were there.

Tired hotel best suited to large groups

I found the hotel to be tired, with room having bare minimum fitout - bathrooms tired, and need updating. The restaurant is in the basement - had one dinner there, and breakfast for 3 days. Institutional is the best description, and very tired, minimal choice. The hotel does not have an internal laundry, and if you put laundry out the hotel has a world leading 48 hour response time. Very tired, institutionalised, no money being spent on it - its cheap, but not good value.

Traveler's tip on getting the most out of your stay

Go elsewhere

NOT RECOMMENDED

The only good thing about this hotel is the view from the room if you get an ocean-view hotel. There is very expensive wi-fi connection. 2 euros for 30 minutes, and you can only connect once. The speed is terribly slow, and gets disconnected frequently. The front desk refunded me the money when I complained. The phone in my room did not work. The lady at the front desk said she will send for service, which never came. One of the girls that works day shift closed her register 30minutes before her shift was over. She would not sell me the internet connection voucher because she closed her register early.

Comfortable hotel right on the Promenade along the beach

The hotel was very nice and the room was fine. It was kept very neat and clean and anything I asked for was quickly given. The staff was really helpful and the breakfast buffet was very good with two kinds of yogurt, two kinds of eggs, tasty sliced ham and cheese and very nice bread and rolls. I didn’t care for their dinner buffet since there were so many nearby places that served good food for a good price. The roof pool didn’t look appealing but the swimming in the Mediterranean was great. The staff and guests (mostly European) were friendly and overall the place was great!!

Not so much....

The a/c didn’t work, the room looked like it hadn’t been used for months possibly years. The decor was 70’s. Staff seemed nice. The lobby was ok. The shower ran rusty water for about 3 min. straight. NOT a 2 or 3 star hotel. Wouldn’t waste my money again. Very over priced.

Traveler's tip for business travelers

Don’t waste your time or your money. Stay where you recognize the name. It’s worth any extra money you may spend.