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The Westin Palace, Madrid

Central splendor near Reina Sofia Art Center

Opposite Prado

Overlooking the Neptune Fountain and its quiet plaza, this regal Madrid hotel lies opposite the Prado and Thyssen-Bornemisza museums and two blocks from the Reina Sofia Art Center.

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Fitness center

Guests enjoy luxe spa treatments, rooftop views from a 24-hour fitness center, and conversation under a stained-glass rotunda dome, an original feature built for King Alfonso XIII.

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Air conditioning

The Westin Palace Madrid's 468 rooms are decorated in Belle Epoque style and include digital phones, air conditioning, Internet access and spacious marble baths with anti-mist mirrors.

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Traveler Opinions: Hotel review summary of The Westin Palace, Madrid, Madrid Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 89% of travelers (86 of 96) recommend this hotel
4.5
Hotel service Hotel condition Room cleanliness Room comfort
4.5 4.6 4.8 4.6
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Most recent reviews and ratings for The Westin Palace, Madrid in Madrid

All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.

A traveler from New Orleans recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 13-Nov-09

A grand tradition in the heart of Madrid!

Excellent hotel, location and service!

A traveler from Boston, MA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 4.0
Posted: 11-Nov-09

Beautiful hotel - Good location - Avg standard rooms

We stayed at the Westin for two nights. Its a beautiful hotel. The hotel really feels like an old palace. Its in a very good location (not the best). You have to walk about 10 mins to the plaza’s and shopping areas. I would have rated the location as excellent if it were on the doorsteps of such areas. For us who like to walk through local streets it was very good though. The dining area is beautiful and the breakfast spread was impressive with very fresh fruits, various pastries and meats. We had a standard room which was somewhat disappointing for the price. The pro of the room was the huge bathroom. The bedroom was like any other bedroom you’d get at a 3 star hotel. Also - you pay a fortune to stay here but you don’t even get free internet of complimentary water which now is standard in most hotels. In summary- I would stay here again - but it would depend on the price. Its not worth it beyond a specific pricepoint and I do I think I paid more than it was worth (mid 300’s). You are better of going to a boutique hotel instead. Oh- Service was very good also. Nothing to complain about here.

A traveler from New York recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 31-Oct-09

The Madrid Palace is a royal delight

This was our 2nd vacation at the Madrid Westin and it was fantastic. It is a beautiful hotel in a terrific location of Madrid. It is within blocks of three of the best museums in the world and only a short distance from the architecturally striking Auditorio Nacional, Spain’s premium concert hall. The staff at the hotel couldn’t have been more courteous and helpful. The Rotunda dining and meeting area is a delight to behold. As for our room, it was clean, comfortable, spacious and quiet. Who could ask for anything more?

Prado Museum, Sophia Museum, Thyssen Museum, Placio Real, Retiro Park, Auditorio Nacional, Toledo Catherdral, El Escorial, the memorial for the dead of the Spanish Civil War.

See all 96 Traveler Opinions: hotel reviews of The Westin Palace, Madrid in Madrid

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

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