(Rates from $106.63)
Best Western Phoenix Hotel
London hotel in Kensington Gardens Square
Near Hyde Park
This comfortable London hotel occupies converted townhouses originally built in 1854; this lively area borders both Hyde Park and Kensington Gardens.
See this hotel on a mapBreakfast included
Guests at the Best Western Phoenix Hotel can enjoy a complimentary breakfast; banquet and conference facilities are also available.
More hotel informationWireless Internet
This hotel’s 125 comfortable rooms feature satellite TV, direct-dial telephones, coffee and tea making facilities and complimentary wireless Internet access.
More room informationTraveler Opinions: Hotel review summary of Best Western Phoenix Hotel, London Hotel
| Overall satisfaction | 94% of travelers (67 of 71) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 3.8 | 4.2 | 3.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western Phoenix Hotel in London
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 3.0 | 4.0 |
ANYLU
FOR ME, WAS OK, CAUSE I TRAVELled ALONE.... BUT. THE ROOMS ARE EXTREMELY SMALL BUT THIS WAY ARE IN THE MAJORITY OF HOTELS. NO MODERN, NORMAL HOTEL BUT SUPER LOCATED ...GOOD. IT HAS FREE INTERNET ..... VERY GOOD, INCLUDE BREAKFAST, IT DOES NOT HAVE AIR CONDITION. THE ROOM WAS LITTLE HOT. LITTLE NOISY. BUT I CAN STAY AGIAN JUST FOR THE LOCATION.
i went on ends of octuber begining of nov. super nice weather. u take from this hotel the metro super easy. .........near. you have a street full of restaraunts, shopping, an importante mall.. you can take the big bus at two blocks.... super.... good area.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Very good location. 5 minute walk to Bayswater tube. Decent breakfast. Small double beds. Worn.
While it was conveniently located to Bayswater and Queensway tubes, as well as a good selection of pubs and restaurants on Queensway Street, the hotel’s rooms were small and showing its age. Carpeting was worn and stained in our room 417. The two beds were small, but comfortable. Otherwise, the breakfast was decent with 4 cereals, bread and jams, fruit, ham and cheese slices, coffee and juices. The lobby and adjoining guest meeting areas were comfortable with plenty of chairs. The bar was well stocked. Wifi Internet reception was okay in the lobby, but not in the room. You’ll receive a unique username and password to enter with each login. The single elevator was slow and held 5 people without luggage. The lobby staff held our suitcases in an unsecured area for 5 hours until our room was ready.
From Heathrow I would recommend a private transportation service over public. For 44 pounds we were picked up and dropped off right at hotel. 4 people with 7 bags.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Would use it again
Location is convenient to transportation using the tube. There’s a lot of convenient stores, fast foods and restaurants within the area. I t’s walking distance to Kensington park.
Traveler's tip on getting the most out of your stay
Review your map and guides before you travel. Buy an oyster card for the tube. Use the hop on- hop off bus to see the attractions. I don’t encourage the London pass because because it’s good only for a day. Just get specific toours from the hotel that you think you’ll see for the day. If you want to take a trip to Paris’ try to stay at least one night in Paris so you’ll enjoy the city of lights.