Best Western University Inn
Olean property with an indoor pool
Swimming pool
Recreational amenities at Best Western University Inn include an indoor pool and a fitness facility. Other amenities include complimentary breakfast, a business center, and wireless Internet access.
More hotel informationRefrigerators
Guestrooms offer DVD players, cable television, and free local calls; rooms also include refrigerators, microwaves, and coffee/tea makers.
More room informationTraveler Opinions: Hotel review summary of Best Western University Inn, Olean Hotel
| Overall satisfaction | 92% of travelers (12 of 13) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.6 | 4.7 | 4.8 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Best Western University Inn in Olean
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 3.0 |
Not Impressed
We had stayed at this hotel 2 years ago and it was fine. This year, however, non-smoking rooms were smokey; the desk was severely understaffed (Only 1 person worked the front desk from 3pm - 7am both Friday and Saturday); room keys were keyed improperly; after we checked in and were settling in to our room, a couple opened our door as they had been assigned to our room! We were very disappointed and will not return.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Impressed
My wife and I recently stayed the night at this hotel. The check-in staff was very friendly and helpful. The room was very clean and comfortable. We were pleasantly surprised with the Continental Breakfast that consisted of cheese omelets, bacon, sausage, juices, toast, danish, etc. Normally, a Continental Breakfast consists only of cold cereal and muffins. Check-out was very fast and we were on our way. The hotel has an indoor swimming pool and exercise room. You can’t beat the price either. It was very inexpensive.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
Will stay there again.
Decent hotel, have stayed there before, no suprises