Canaan International Hotel

It’s OK

It’s okay for a 3 star hotel. Some of the staff is pleasant, others are kinda hostile. My room wasn’t ready when I checked in, but in fairness, they did everything they can to redeem the situation and more than make up for it. Front staff can speak english but others don’t have a good command of the language. Overall satisfaction, I say not bad for a local hotel.

A little shabby, but comfortable

The Hotel is a little shabby. Is it very old one? Except status of building itself, I was satisfied in The hotel Service. Especially, the first time I contacted that hotel by telephone, I recieved a deep impression from a receptionist called Jilly(or ShanShan). She guided me to enter this homepage and book a room. Give thanks to her.

Great price, but you get what you pay for

This was one of the least expensive hotels that I was able to find in Xi’an that wasn’t too far out of the way. Although the staff way extremely friendly and tried in earnest to be helpful, there were very serious things wrong with this place. First, the hotel is NOT on East Street (Dong Da Jie) as the address implies. It’s on the little street BEHIND (1 block south) of East Street. I thank the other reviewers for pointing that out, as it would have been a problem finding this place otherwise. The shower was completely covered with mold and mildew (it was fuzzy), and there was no cleaning of the shower during my stay there. Even though I was on a "non-smoking" floor, nearly all of my neighbors smoked and there was persistent all-pervasive second hand smoke lingering in the room all the time. The walls are wafer thin and I could hear the goings-on in the room next door throughout the night. If you are on a budget and need a private room, then this place is OK. Otherwise, it would be better to stay at the hostel. About 50 channels on the TV for free, but all are in Mandarin.

Traveler's tip on local attractions

DO NOT listen anybody that says they will take you to the 306 bus to the Terracotta Soldiers. The 306 bus ONLY leaves from the plaza practically RIGHT IN FRONT of the train station entrance. It is slightly to the right. DO NOT take the bus from anywhere else or you’ll end up being taken for a ride. The scammers are SO AGRESSIVE that one was trying to pull me off the 306 bus as I was climbing on board, saying that it was the wrong bus.

a good deal for the money paid

Hotel is located in a good place. The room has everything needed including a kettle, cups and tea bags. The Assiatant manager speaks english well and is very helpful.

Great place with a great price

Very good hotel with very helpful staff despite limited English. Our standard room was not ready when we arrived and they upgraded us to a delux suite at no additional charge. Highly recommend.

Bed as hard as a rock

The saving grace of this hotel is a staff that friendly and tries very hard to please--especially Western tourists. However, it has a way to go to meet Western expectations. The photo of the hotel is misleading. The hotel is located on a side street just off a main shopping street. The side-street is little dirty and dark, but not at all unsafe, though could scare some US tourists. It is only 1/2 block walk to major commercial streets. Don’t order the Western breakfast--it will disappoint. There is not a minibar in the room, but beverages can be purchased in a convenient lobby store. There are no "views" from the room, the bed is hard as a rock and there is no high-speed internet connection. The hotel offers a massage service. After a long day of sightseeing the massage was very welcome, well done and well worth the bargain price.

It was OK

for a low price option in Xi’an it is ok - I would not run back to Xi’an as it was crowded and dirty - the hotel is more like a 2 star, but they try everything they can to help - hey, they have western bathrooms, internet and what more can you say when trying to save money in China?

Traveler's tip on saving a few bucks

the staff are very helpful and can arrange anything you ask - remember everything is negotiable when it comes to price. they bend over backwards to take care of things for you, including getting a driver to take you to see the terracotta warriors

canaan hotel

The hotel was nice... it was down a little alley type street. It was comfortable, not many staff spoke English, but the manager offered himself 24 hours a day if you needed anything... gave his cell number. they did not have everything on the menu of the restaurant, but the food was good. I would stay there again.

I’st ok

The hotel was fine for the price. The service and attention was very good.

Good price

Hotel is OK.Very Old carpet.Staff is great and near the walled city.U cant find better hotel for this price.

excellent location

Good food at hotel restaurant and relatively cheap price.Location of hotel is very good but hotel staff hardly speaks and understands English.But what you pay for the hotel,pays off with location.

Traveler's tip on shopping

in the heart of all shopping attractions.