(Rates from $100.00)
Sofitel Plaza Hanoi
In Tay Ho (West Lake), luxury property with a full-service health spa
Know Before You Go
This property caters to couples.
Under Vietnamese law, men accompanied by Vietnamese women cannot check in without presenting a marriage certificate.
Property Amenities
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Sofitel Plaza Hanoi features a restaurant, serving breakfast, lunch, dinner, and Sunday brunch. The property has 2 dining venues. The property provides 24-hour room service. The full-service spa features massage and treatment rooms, facial treatments, body treatments, and beauty services. In addition to an indoor pool and a pool, Sofitel Plaza Hanoi provides a health club, a spa tub, a sauna, and a steam room. Business-related amenities include wireless Internet access (surcharge), high-speed (wired) Internet access (surcharge), a business center, and a technology helpdesk. Meeting facilities include conference rooms, a ballroom, exhibit space, and banquet facilities. Transportation options include a complimentary area shuttle, an airport shuttle (surcharge), and a train station pick-up service. Sofitel Plaza Hanoi also offers a bar/lounge, a poolside bar, and a fitness facility. The property has a 24-hour front desk. Onsite parking is complimentary.
Sofitel Plaza Hanoi has designated areas for smoking (fines may apply for smoking in non-smoking areas).
- Swimming pool - indoor
- Sauna
- Air-conditioned public areas
- Bar/lounge
- Airport transportation (surcharge)
- Parking (free)
- Business center
- Computer rental
- Conference room(s)
- Number of rooms: 317
- 24-hour front desk
- Safe-deposit box - front desk
- Multilingual staff
- Number of floors: 20
- Babysitting or child care
- Hair salon
- ATM/banking
- Gift shops or newsstand
- Currency exchange
- Medical assistance available
- Audio-visual equipment
- Ballroom(s)
- Banquet facilities
- Elevator/lift
- Restaurant(s) in hotel
- Beauty services
- Breakfast available (surcharge)
- Coffee in lobby
- Coffee shop or café
- Concierge desk
- Doorman/doorwoman
- Dry cleaning/laundry service
- Event catering
- Exhibit space
- Health club
- Internet access in public areas - surcharge
- Internet access - wireless
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Meeting rooms (small groups)
- Room service (24 hours)
- Security guard
- Shoe shine
- Spa services on site
- Steam room
- Barbecue grill(s)
- Business services
- Tour assistance
- Translation services
- Wedding services
- Concierge services
- Express check- in
- Express check-out
- Fitness equipment
- Full-service health spa
- Body treatments
- Facial treatments
- Technology support staff
- Designated smoking areas
- Beach/pool umbrellas
- Half board rates available
- Full board rates available
- Front desk hours
- On-site medical assistance available
- Tours/ticket assistance
- Wireless (high-speed) Internet access - surcharge
- Wired (high-speed) Internet access - surcharge
- Library
- Poolside bar
- Porter/bellhop
- Secretarial services
- Shopping on site
- On-site car rental
- Photocopy machines
- Number of buildings/towers 01
- Fax machine
- Garden
- Pick up service from train station
- Spa tub
- Suitable for children
- Supervised child care/activities
- Swimming pool
- Swim-up bar
- Technology helpdesk
- Umbrella
- Wheelchair accessible
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
- Accessible bathroom
- Handicapped parking
- In-room accessibility
Rooms
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Sofitel Plaza Hanoi offers 317 guestrooms in a 20-story property. Guestrooms feature satellite television. Business-friendly rooms are equipped with complimentary high-speed (wired) Internet access, desks, and direct-dial phones. Guestrooms have refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers, shower/tub combinations, and bathrobes. Complimentary bottled water is provided in room. Guestrooms provide minibars and slippers. Other amenities include bathroom phones and air conditioning. Some guestrooms have lake and river views. Services include a turndown service, housekeeping, and in-room massage. Amenities available on request include irons/ironing boards. Rollaway beds are also available.
Room Amenities
- Internet access - high speed
- Cable/satellite TV
- Air conditioning
- Voice mail
- Direct-dial phone
- Internet access - complimentary
- Bottled water in room (complimentary)
- Refrigerator
- Minibar
- Coffee/tea maker
- Wake-up calls
- Housekeeping
- Turndown service
- Bathroom telephone
- Handheld shower
- Massage - available in room
- Sewing kit
- Slippers
- Bathrobes
- Complimentary toiletries
- Hair dryer
- Bathroom scale
- Shower/tub combination
- Child care (in room, surcharge)
- Electronic/magnetic keys
- Television - Satellite service
- Iron/ironing board (on request)
- Desk
- Rollaway beds
- Separate sitting area
- Balcony
- Climate control
- Television - High Definition
- Private bathroom
- Separate bathtub and shower
- Makeup/shaving mirror
- Trouser press
- In-room safe
- Smoking rooms only
- Blackout drapes/curtains
- Wired (high-speed) Internet access - complimentary
- Wheelchair accessible
Recreation
- Yoga classes/instruction
- Swimming on site
- Aerobics on site
- Bicycle rentals on site
Policies
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Pets not allowed
- Check-in time is 2 PM
- Check-out time is Noon
- Caters to singles
- Caters to couples
- Caters to seniors
- Caters to families
- Caters to groups