(Rates from $110.00)
Sofitel Plaza Hanoi
In Tay Ho (West Lake), luxury property with a full-service health spa
Traveler ratings summary of Sofitel Plaza Hanoi, Hanoi Hotel
| Overall satisfaction | 100% of travelers (3 of 3) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.7 | 4.3 | 4.7 | 4.7 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
Nice hotel
Stayed 3 nights at the Sofitel Hanoi Plaza. Overall, it was a nice experience. The room was a very good size and the view overlooking the lake was beautiful. The location is good although it is a cab ribe to get to the old part of town. You can walk to Ho Chi Mihn museum in about 15 minutes. Breakfast buffet was really good and cheap for what you got. My one little complaint was that the some of the staff’s english was not very good so we often had to explain things to two or three people before someone knew what we wanted. But overall, it was nice and would recommend.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 5.0 |
Great value for money
I was at Sofitel Hanoi for 3 nights. Excellent hotel, great swimming pool. Staff efficient, helpful and very kind. I would definitely go back again.
Traveler's tip for business travelers
Taxis are good and cheap. DO not use hotel cars, expensive
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
Great business hotel and pleasant experience.
The hotel is well maintained (although they have been having some problems with their sewer systems and are struggling to get it sorted. The staff are knowledgeable and eager to please, and the hotel rooms are nice with reasonable views. The drawback to the hotel is the location, as relevant to eating places or proximity to any kind of shopping or tourist place. Otherwise it is a great hotel and reasonable value.
Families, dont choose this hotel.
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