Traveler ratings summary of ITC Grand Central, Mumbai Hotel
| Overall satisfaction | 100% of travelers (3 of 3) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 4.3 | 4.0 | 4.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 3.0 | 4.0 |
BEYOND EXPRESSION
STAFF WERE NICE. GOOD FOR ROOM SERIVCE,TOO.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 4.0 | 4.0 |
nice hotel, keep it up.
OK, COULD DO BETTER.
COULD CHOOSE A BETTER LOCATION
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Good hotel
The guest room was nice but a little undersized. The bathroom was compact as well, but the shower was fantastic. I was in a Tower room so had access to the club lounge on the 30th floor. Very nice -- free drinks in the evening + great views. The staff in the lounge was excellent. Breakfast was a different story -- mediocre spread and mediocre service. All in all, a nice place and worthy of the Luxury Collection label.
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