(Rates from $201.57)
Hilton Osaka
In Umeda, spa property near Umeda Sky Building
Traveler ratings summary of Hilton Osaka, Osaka Hotel
| Overall satisfaction | 100% of travelers (13 of 13) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.3 | 4.5 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 13 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 3.0 | 3.0 |
older facility
staff are wonderful, facility was outdated
Traveler's tip on shopping
close to shopping, walking distance to everything
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel!
This hotel is right above a subway station and across the street from the JR train station. There are several places nearby to eat. I would definitely stay here again when visiting Osaka.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Convenience Hotel
Good location for shopping and sight seeing
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Perfect location
Osaka Hilton is the best hotel to stay for someone who want to travel to Kyoto, Nara and Kobe. The service and comfort couldn’t be better.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
Good value for money
If you prepay your stay you can get really good value for money. Breakfast is good. Very negative that you have to pay extra to use the gym. The location is excellent on opposite of Osaka station.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 4.0 |
I’ts in a good area; very convenient
The quality of the hotel service is excellent and it gives people a high class feel at the lobby and from the sorrounding environment. eg. LV stores and such. Yet the room was older than I expected, but it’s still clean and comfortable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A fine hotel
The hotel sports a perfect location, close to three major train stations (JR Osaka, Hanshin Umeda and Hankyu Umeda) and three subway lines. The hotel is quiet, easy to access, with plenty of dining choices nearby. My room was modern but with a distinct Japanese feel to it. In typical Japanese fashion, service was excellent throughout my stay. I would highly recommend this hotel to fellow travellers. By JR train, Kyoto and Kobe are only 28 and 22 minutes away. Of course, there is plenty to see and do in Osaka itself.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Hilton Osaka
Everything was wonderful. Hotel was centrally located and very close to subway station.
Traveler's tip
Airport shuttle pick up location was actually right at the door of hotel, but not communicated clearly. The description states drop off/pick up nearby. The hotel location pick up/drop off must be coordinated directly through the Hilton.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Hilton Osaka - one of the best hotel in Osaka
The location of Hilton Plaza (shopping mall + Hilton Hotel) is very good! Plus, the limousine bus stop is conveninet to the hotel - Herbis ent.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 4.0 |
Great location
Great hotel. Room was NOt ready as promised. Waited for 2 hours to get my room.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Definitely will go back
The hotel is in a prime location - with subways, JR trains, and other train lines to Kobe, Kyoto all connected in the underground huge shopping area just under the hotel. There are quite some high scale, very well designed shopping malls close by too. Staff in the hotels are very friendly and helpful. Rooms are clean and cozy. Airport bus stops at this hotel or nearby plaza(1- 2 minutes walk)depends on the schedule.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Stay With Hilton Osaka
Again, our stay in Osaka was accomo0dated by the Hilton. AS always, a great hotel with superb service. Hotel employees are actively engaged in ensuring guests needs are accomodated. Friendly, courteous and exceptionally knowledegable. Another great stay.
Traveler's tip for business travelers
Enjoy the hospitality. It is as good as it gets.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very Nice!
The hotel has a great location right across the train station. There are many shops and restaurants in the area and the hotel was very clean, staff very friendly and service was superb. Definitely recommend this hotel!
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