(Rates from $82.67)
Emporio Reforma
In Mexico City near Museo Nacional de la Revolucion
Traveler ratings summary of Emporio Reforma, Mexico City Hotel
| Overall satisfaction | 92% of travelers (74 of 80) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.5 | 4.6 | 4.8 | 4.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 3.0 |
Very welcoming
The hotel was charming and welcoming. The employees were very helpful. Only one issue. Had a room with two beds which left very little floor space. Did not hang up any clothes as the closet was next to impossible to get to.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Great location, great decor, great service, best value
It is a surprise to my friends and myself, the hotel is fancy and clear, complimentary water is very useful in mexico, and there are lots of great staff waiting for us, solve any questions. It is so great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
a highly recommended small hotel
The hotel is in an extremely lovely area,looked adorable from the outside, had friendly attentive staff, and was spotless. Even at 2am check-in, the hotel was well staffed and on point.The room was small, but stylish and very clean, with a duvet, reading lights,internet access and flatscreen tv. Beautiful bathroom, with jacuzzi tub and all the amenities.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 5.0 |
Nice Place!!!
The Hotel service was just great, the only thing was not on the same level of the hotel was the food poor quality!!! Staff just great. Thank You!!!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Perfect ubication
The hotel have a very good ubication, nice rooms and good staff
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Great location, service and comfort
I wasnt sure about this hotel but honestly I had a great time. I love the bathtub w/ hydro massage. Bed is not as I expected but is very very good, the single room is tiny but is good enough for 1 person, I still think that a couple will have trouble being in such a small room but its ok.
Traveler's tip on getting the most out of your stay
If you are afraid about taking Taxies in Mexico City, you could take the green bus right outside of the hotel and they are big and comfortable, they drive by the main local attractions of the city; make sure you have change though because the system is similar to USA, $4.50 pesos per ride. Using their service could be expensive but is worth because of the time. Excellent customer service. Last recommendation will be, try any Polancos restaurant, is the nicest area better than Zona Rosa.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 5.0 | 5.0 | 3.0 |
Rooms are boat-like cabins
Newly refurbished, modern and business like. Dont go here for romance with your spouse or for the charm of Mexico. Pretty good "mid-town" Mexico DF location. The hotel restaurant is best avoided: poor offering and not good value.
Traveler's tip for business travelers
Recommendation: have a nice breakfast somewhere else.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 3.0 |
MX
Its OK to stay for one or to nights.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 4.0 |
Spectacular service
What really stands out about Emporio is the uniformly friendly and helpful staff. Ive been back twice and it is always the same. Also, the rooms are clean, the linens are comfortable, and the amenities (especially the iPod player) top notch - and in a central convenient location. I have stayed at "fancier" hotels but cant find a good reason not to return to Emporio when Im in Mexico City.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A small hotel with excellent service
The staff is friendly, they will try to help you feel at home. People at the reception desk are very polite, the bellboys will quickly learn your name and will have a taxi waiting for you whenever you need it. Internet connection is available in the rooms. The restaurant is specially good for a Mexican breakfast and the location is perfect for a quick trip to downtown Mexico City and its many attractions.
Traveler's tip for business travelers
Even if you travel alone, better ask for a double room, this way you will be more comfortable. Single rooms may be a little bit small.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Centrally located hotel
If you plan on doing alot of walking the hotel is in a great location; in between Centro historico and Zona Rosa. Condessa/Roma and Chapultepec werent very far either. The hotel was very clean and although people complained about the size, my partner and I felt very comfortable in the standard room. The housekeeper/maid did a great job cleaning the room the 4 nights we stayed there.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Lovely, comfortable and eco-friendlyish
This adorable boutique had an extremely friendly staff who went out of their way to find us excellent seats for the Pumas v Cruz Azul game, and had a driver wait for us at the game. The bedroom was beautiful, and certainly outclassed a very well known and fancy hotel we had stayed at the first 3 nights of our trip. The bedding was great, and they had energy saving lights and flushing system which I was very impressed with. The lounge area was cute and overall it was a great stay and such a great find. We would definitely stay here again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Terrific little hotel
The hotel Emporio Reforma is a beautiful little hotel in the middle of a very scenic and interesting part of Mexico City. The service was excellent, and while the room was, indeed, small it was beautifully decorated and appointed, and completly comfortable for 1-2 adults. I would definately stay there agian the next time I visit.
Traveler's tip on saving a few bucks
Mid-week, off-season provided some very competitive rates.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
nice boutique hotel
excellent hotel buffet. concierge service was lacking and occasionally difficult to get a cab from busy reforma street. overall a great experience and would reccomend the tour guide suggested by hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
great hotel on Paseo De La Reforma
This hotel was more than we imagined. Sleep was great. There was construction going on directly outside our room and you could not hear a thing through those windows, it was great, the pillows were a little too fluffy, but we managed. There is a safe that works great and you can personalized it to your own password. Make sure to put the do not disturb sign on the door if you intend to sleep in or leave anywhere in the late morning because the cleaning crew seemed to be eager to get the rooms clean early. The staff were all very nice and helpful. the restaurant had better breakfast than dinner. Chapultepec was only about 20 minutes walking distance. Also, there is a money exchange station right next door. Overall great location, great hotel, would definitely stay again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
nice hotel
I an my wife enjoyed our stay at the hotel. we enjoyed the food and the area. it was easy to get around the city from the hotel location.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 4.0 |
Good location, modern hotel
Good location; walking distance to banks, a mall and to Zona Rosa; near a Touribus stop; not a short walk to historic centro but a cheap taxi drive will get you there. Petit room is really petite but nice, modern, looking! Use taxis with meters at all times and be extremely careful at the airport, use only the official taxis at the curbside terminal (door 10).
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 4.0 |
Great hotel!!
Location is great and the staff was really nice and helpful. The only thing is that the pipeline is probably old. But I would definitely recomend this hotel. Makes you feel at home!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 4.0 |
Average Hotel
This hotel is very well located for those who go to Mexico City for tourism. It is somewhat old, but well maintained. The rooms are small, but if you are not staying for too long in the hotel it is not so inconvenient. The breakfast is excellent!! I would go back, but as a business traveler would stay in better hotels at Polanco.
Traveler's tip on nightlife
Condesa is within a 10-minute taxi ride that costs less than $10. It is the best area for nightlife in Mexico City. Get a cab that works with the hotel though.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Great boutique hotel in a close location to the zocalo...
This is a cute boutique hotel for those looking for more of an authentic mexican trip. The rooms were of 4 star quality - although a little small. The service was friendly especially at the hotels restuarant. I would definately recommend this hotel for anyone wishing to stay in Mexico City.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Would stay here again.
We were very pleased with this hotel, excellent service. The most comfortable beds of any place we have ever stayed at. Also plush down comforters and perfect pillows. The breakfast was good, crowded on one day only. Centrally located, safe area, definitely recommend.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Exscellent hotel for the price
I have been looking for a modern, clean, well located, not too expensive, and safe hotel in Mexico City. This one fits the bill. I am not too hard to please as long as a hotel meets my 5 basic criteria and this one did. I will stay here again when I return to Mexico City. Thanks Expedia for putting me on to this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 4.0 | 4.0 | 2.0 |
Rooms/Bathrooms TOO SMALL
The hotels decoration, staff, and locationn were fine, however, I can not recommend this hotel due to the fact that the room was small and the bathroom even smaller making for an uncomfortable stay. There are other hotels in Mexico City around the same price that offer substantially larger guest rooms and bathrooms, so, why stay here.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 4.0 |
Would definitely return
Hotel was great. Service was even better. One of the cleanest hotel rooms I have every stayed in.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 4.0 | 4.0 |
Beautiful and Comfortable
The staff is very helpful and accomodating in all aspects from room service to arranging good tours of the city. I would rate the beautiful hotel as a "boutique hotel" category which is comfortable and happy to go back at anytime. The restaurant in the hotel is "excellent".
Traveler's tip on dining
Don Carlos Restaurant is the place to go when in Mexico City.
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