(Rates from $81.18)
Doubletree Hotel Sacramento
Suburban hotel convenient to work and play
Traveler ratings summary of Doubletree Hotel Sacramento, Sacramento Hotel
| Overall satisfaction | 68% of travelers (26 of 38) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.1 | 3.8 | 4.0 | 4.1 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
We always stay there
Every year my family and I stay there to watch the best fire works. The staff moved us to a room where we could watch them from our own private balcony. Which we decided to take the long 3 block walk instead. Dont make the mistake and try any other restaurant in town eat at the hotel better food for the same price.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 5.0 | 3.0 |
Not impressed
No free internet? No flat screen TV? Whats up with that? Rooms were ok, but are deparately in need of a remodel. AC did not really work very well. Funtiture was showing a lot of wear and the television armoir - with a very old CRT TV - was broken. Staff was very friendly and accomodating. If it werent for them I would have check out after the first night. Easy highway access.
Traveler's tip for business travelers
If you have the choice. For the money, stay somewhere nicer.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
OK for the price!
The hotel was quite comfortable. Lots of things within walking distance as far as shopping and restaurants. The room could use a little updating. Things are looking a little old and tired. But the room was very comfortable. I will definitely return.
Traveler's tip on shopping
If youre in Sacramento, this is across the street from Arden Fair Mall. Plenty of good stores and restaurants.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 4.0 | 4.0 | 4.0 |
Not a good experience.
Two nights in a row the fire alarm went off between 4 and 4:30 in the morning. The first time it went off we called the front desk to see if we needed to leave after we did not see or smell anything to indicate a fire. We were told that they did not know what was happening and would call us back. Never happened. Try going back to sleep after being awoken by a fire alarm in a hotel. It does not happen easily. The second night it starts all over again. When we go to check out we talk to the manager who was less than helpful. He stated they still had no idea as to what happened and went on to tell us that once the alarm had gone off, anything further that happened was up to us and not their concern. He was less than helpful and his lack of concern made an unpleasant event all the worse. This was suppose to be part of a relaxing birthday weekend away from work and kids but the relaxing portion was pretty much destroyed things to what happened.
Traveler's tip
There is no shortage of hotels in Sacramento. Pick another place that is more receptive to concerns of their guests.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
A great place to stay
I took 3 kids and myself to the CA. State Fair in Sacramento and stayed at the Doubletree Inn Sacramento. The hotel shuttled us over to the fair no charge, fed us a great breakfast buffet every morning, the pool was open until 11:30 pm.; they had 3 free internet access computers for guests to use, an awesome state of the art gym, and the location of the hotel was the best. We had such a good time I will definitely be going back. I would recommend this hotel to anyone, the price is so worth it. This is one of the best hotels I have ever stayed at.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very friendly
This was a very friendly and clean hotel. The staff was always smiling, very helpful and it was a pleasure to stay in such a nice, friendly atmosphere. We will definitely stay there again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 1.0 | 1.0 |
didnt stay
Dingy, Stained, dirty. Rude Staff. Checked in refused to stay.ick!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 2.0 | 1.0 |
NOT impressed
The hotel is old and dirty. Extremely needs a renovation done to the rooms. All other amenities are alright except for the room. It smells old and musty and dirty. Carpet is old and stinks.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 3.0 | 5.0 | 5.0 | 5.0 |
Great Updated rooms!!
Although the hotel bar and restaurants are a bit outdated, the rooms more than made up for it. Down pillows, comforters, great bathrooms - very quite and comfortable. Great location across from the mall and good restaurants. We would definitely stay there again...
Traveler's tip on dining
The Monkey Bar across the street - great atmosphere and food - walking distance
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 5.0 | 5.0 | 5.0 |
Nice rooms, poor service...
The rooms were very nice, however it took 3 hours for us to check in them because of the 3 oclock guarantee time. We flew in from out of town and had to wait around while our room was being prepared. When it was, there was no one to retrieve our bags that we had checked in upon their suggestion. We waited another 15 minutes for that person to come back. The most surprising thing is that there was only one person checking people in on a Saturday afternoon. The line was 10 people deep pretty much all day long.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 4.0 | 2.0 |
needs major upgrading
The hotel rooms are a little dated and needs major upgrade. It is definitely not a 3 star hotel as listed and not worth the room price.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 1.0 | 2.0 |
Convenient, but tired
This is a very convenient location, and the breakfast buffet was fine, but my room was worn-out, tired and "felt" dirty, even if had been cleaned.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 2.0 | 1.0 | 2.0 |
Hotel in need of repair
This hotel is showing its wear. Carpets and bathrooms in need of major repair, shower did not work in my room, carpet stained and holes in the sliding door to the outside. Bed was new and comfortable. Surcharge on Internet makes this a not so friendly hotel for business.
Traveler's tip on dining
lots of options across the street at the mall
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 3.0 | 5.0 |
I will be back!
Thank you, stay was all good. I will return.
Traveler's tip
Using Expedia is great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 3.0 | 4.0 |
fitness facility
the fitness facility on site was one of the worst i have seen at any type of hotel - pititful
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 5.0 | 4.0 |
vacation in sacramento
The overall stay at the doubletree was good. The hotel is going through some renovation and some of the rooms looked liked they were rushed over. The staff was very friendly and my stay was enjoyable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Family Place to Stay!
We really enjoyed our stay at this hotel. We were really close to the mall and restraunts. The warm chocoalate chip cookies were FANTASTIC!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 5.0 | 3.0 | 1.0 | 3.0 |
A Bit unclean
I was surprised with how unclean the room was. There were pubic hairs in the soap dish holder and hair left on the sink and the desk and night table had not been wiped clean, they had rings on them from drinks.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Comfortable and quiet
Even though this hotel is in close proximity to the freeway it was quiet and the bed was very comfortable. I usually dont sleep well if it is noisy or bright and never the first night in a new place. I was only there for one night between two days of business meetings slept well and woke rested!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 3.0 | 3.0 | 5.0 |
Overpriced
Great hotel, service and room. We thought it was overpriced for the condition that it is. A bit old and our room had a dirty wall.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Only average
I have stayed at hotels in this city which were much better than this one. Exercise room was small. Wireless internet was limited to two desktops in the lobby. The bathroom had a confusing touch- or motion-activated lightswitch that I never figured out after 3 days. On the other hand, parking is free and location is close to Kaiser hospital.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 2.0 | 1.0 |
Doesnt Loof Like The Pictures!
Total disappointment! We were expecting an at least moderately nice hotel It was old, difficult to get around in from one wing to another, old, and not maintained well.
Traveler's tip on shopping
Best feature of this hotel is the mall across the street, although just a mall.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent
This hotel was so comfortable and so clean. The pool was very nice. Will stay here again!!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Elegant and close to everything
Very impressed! Will return again!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 3.0 | 5.0 |
Good for families
Rooms are well designed and roomy, love the two sinks - one inside the bathroom and one outside. This makes so much sense when sharing a room with a husband and two teenage children. Air conditioner was quiet, placed near the ceiling which cooled the room without blasting air and freezing someone while people on the other side of the room were still hot. On the down side, bar was closed downstairs on a Saturday night?? - no place for a large group of us to socialize, blanket was dirty.
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