Gateway Inn & Suites
Spring Lake property with an indoor pool
Swimming pool
Gateway Inn & Suites provides an indoor pool, a business center, and wireless Internet access. Other amenities include high-speed Internet access and conference rooms.
More hotel informationRefrigerators
Guestrooms have satellite television, cable television, and direct-dial phones; rooms also include refrigerators, microwaves, and shower/tub combinations.
More room informationTraveler Opinions: Hotel review summary of Gateway Inn & Suites, Spring Lake Hotel
| Overall satisfaction | 61% of travelers (8 of 13) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.5 | 2.6 | 2.9 | 3.2 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Gateway Inn & Suites in Spring Lake
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 4.0 |
cpmfortable stay
we stayed for 3 days in a king suite w/the outside balcony and small kitchenette. It was very convienient and the staff gave us some pots and dishes that we needed to cook. The hotel was quiet and the room was clean. The hallways and elevator seemed a little dirty. But overall we were very satisfied. The staff was very nice abd friendly.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Welcoming and Home kinda feeling
Kinda of a messed up floor plan in getting from point A to point B. The staff was great, very nice and full of information. The room had a real medicine cabinet- pretty cool. Nice room for the money. The area it’s located in isn’t the best, be smart-lock your car doors etc.. They do have a security guard and video survelliance, but one can’t be to safe these days.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 4.0 | 2.0 | 3.0 | 2.0 |
Find someplace else
I was attracted to this hotel due to its suite style rooms which work well when traveling with kids. The reviews seemed to be hit and miss so I figured we’d give it a shot. Well I guess you live and learn. The hotel is obviously old, out dated, and in various stages of disrepair. It looks like management is trying to revamp things but they have a long way to go. The staff was friendly and helpful and the room seemed relatively clean. However, everything else was just below standard. The biggest issue we had was the area the hotel is located. Seems to be a rough neighborhood and not much can be done about that. I recommend just staying away.