(Rates from $75.00)
Sheraton Gateway Hotel Los Angeles Airport
Contemporary airport hotel with fine dining
Traveler ratings summary of Sheraton Gateway Hotel Los Angeles Airport, Los Angeles Hotel
| Overall satisfaction | 85% of travelers (147 of 171) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.1 | 4.4 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Write a review of this hotel (You may be required to sign in to verify your stay)
Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
I would stay there again if I return to the area.
Service and everything was great.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
sheraton gateway close to LAX
The hotel is very close to LAX, the free shuttle service runs every 15 minutes which is great, the room was good, the fitness center was terrific, no noise from the planes, I had a 6pm check out which I paid an extra $50.00 for.When I went to lunch and came back to my room -they locked me out and security had to escort me to my room and security asked what was in my room, I felt very VIOLATED!!!! and all they can say is "We didnt know how this happen"
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very good hotel for this price
The hotel is very nice, I would recommend it to my friends as a very nice hotel for a not very expensive price.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 5.0 | 5.0 | 5.0 |
the location is convenient to meetings in LA
The only bad comment is that I rented a car from the Hotel and then they charged $24 per day to park in their lot.
If you stay at LAX, there is a trolley that goes every 30 minutes to the best entertainment areas of LA.....including the beach.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 4.0 | 3.0 | 3.0 |
HATe it
Horrible Service, Lied to by Managers
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great hotel
It was a very nice hotel with very comfy beds and it was really clean
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Loved it!
My boyfriend and I stood at this hotel a few days ago and I absolutely loved it! It was extremely convienent to LAX, car rentals and most importantly the beautiful L.A sites. I found the hotel to be in excellent condition and the rooms to be great and clean for that matter. I would definitely recommend this hotel to anyone who loves to be close to L.A without the crazy prices of staying in B.H or one of the poshier hotels. Good Job Sherton at LAX!
Traveler's tip
If youre visiting Califronia for the first time, definitely plan in advanced! California is absolutely beautiful with a ton to see so if youre only going for a few days, make sure you know where and what youre doing. It definitely makes it better. Also the V.I.P Grand Tour is amazing if you have a limited time but want to see all of L.A.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very nice!
It was great! Easy to get to from LAX.
Traveler's tip on getting the most out of your stay
Great value and very comfortable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 5.0 |
one night stand
Hotel was very clean including our room, Staff was helpful and friendly. Our room was a little noisy from the jets taking off, I dont think you can be any closer to the airport but we were on the airport side. Bed was comfortable and we both slept great. Parking is expensive especially Valet... dropped our rental car off early and caught ride down to hotel to avoid charges. Shuttle to airport worked out fine. Well definitely stay again next time we visit Los Angeles.
Traveler's tip on saving a few bucks
Avoid the valet parking $$$ garage parking is less than half and only about a block away.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Good Hotel near LAX international airport
We usually stay for one night to have a short break on our way to or from Tahiti. The hotel is getting older as we are, but remains a good stay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
service was OK, not impressed with what you get
The hotel room was very good. But I package free internet with my room. So you have to buy the internet service and then the hotel will take it off your bill. There is another hotel down the street for the same price with internet service and free Breakfest, where as I had to pay $15.00 at the hotel I stay in.
Traveler's tip on getting the most out of your stay
Look at everything before saying yes, you will find a better deal for the same price. With the same service.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great hotel
Hotel had all amenities, is in a good location and room was very comfortable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent place to say
The hotel was really great. I especially loved the decor. To my surprise, I was not disturbed by the planes.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Great service, clean rooms
I was impressed by the cleanliness of the rooms, the promptness of the valet service for the car, and how well kept the hotel seemed to be. It has a nice pool area, but the pool could have been cleaner and it was a little small. I got a great nights sleep in my room. Thats important, considering I usually wind up with a sore neck and/or shoulder from sleeping in hotel beds. I woke up without any tightness or pain. Room service is always expensive, but when its midnight and youve just arrived to the hotel and havent eaten in hours, price goes out the window in favor of a good meal and fast service. Extra points for getting my food to me more quickly than promised. I would definitely stay here again, especially if I have another early flight. This places proximity to LAX is a definite plus.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
nice hotel
I stayed in 5 hotels in this trip, and Sheraton is the best of the 5. Clean, tidy, and people are nice. What else can you ask for?
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Excellent value
The whole package is good, nice, clean and comfortable room at a convenient location with a very affordable price. Plan to continue using this hotel many times
Close to major highways, the beach of Santa Monica but for a cheaper price
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
4star+
this hotel was so wonderful. it was my home for a couple weeks, best sleep ever!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Will return
More Bar entertainment or add a club for weekend nights.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
LA best hotel
No complaint at all excellent services, very impressed, will stay again
Traveler's tip
everything excellent
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Very Good w/ Minor Flaws
The experience at the Sheraton was good overall. The only thing that really was a not so good first impression on us, was the elevator problems. When we first arrived the elevators were broken so we got a view of the whole back end of the hotel Stairwell, Housekeeping and Engineers, before we could see the beauty and comfort of the hotel. Other than that the stay was good. The room was clean and comfortable. The pool and Jacuzzi was good although a bit small. It looks bigger online jeje! Oh! and when you reserve just keep in mind that parking is not free
Traveler's tip on saving a few bucks
You can definately save more than a few bucks in LA everything is soo in-expensive.. if you know where to go!! Ask the locals like the hotel front desk staff... :)
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
A comfortable and convenient place to stay when overnighting at LAX.
The hotel is well designed and well maintained. The shuttle service to the airport is reliable. Having Shulas restaurant in the hotel is a big plus, for those who want a very hearty (and pricey) dinner after travel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Rooms are clean but noisy
Our room was decent sized and relatively clean. However, the walls were very thin and the front door had a tendency to slam shut very loudly. Unfortunately, none of our neighbors had the courtesy to guide the door with their hand, so it slammed every time they came and went -- day or night. On the upside, this hotels location is convenient if you want to do all the touristy things around town. Youll definitely need a car if youre staying for more than a day, because theres not much to eat or do within walking distance. Theres a self-parking lot a block away for about $14 per day, which is about half of what valet parking will cost you. Apparently, thats not unusual for this area.
Traveler's tip on getting the most out of your stay
If you have a GPS system, bring it with you on your trip. Compared to where I live, the LA streets and highways arent very easy to navigate. A lot of times, we didnt see the street signs until it was already too late. Take Highway 1 (Pacific Coast Highway) to visit all the different beach communities in the area. We drove from Long Beach all the way to Malibu. Also, purchase an Entertainment Book for $10 to get half-off discounts on a lot of eateries and attractions around town.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 3.0 |
Hotel needs renovation
I wasnt very satisfied with the cleanliness in the room...carpets badly stained and in need of a cleaning. Interior of bathroom also needed some repair. I will not return.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Nice Hotel
We would stay here again!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
great stay
We found the Gateway Sheraton updated and clean. The staff was pleasant. We used the pool and the workout facility and found it very nice. Loved it having a Starbucks inside the hotel. Parking was expensive for our rent car but I checked and every hotel has pretty much the same set up. Nice rooms.
Write a review of this hotel (You may be required to sign in to verify your stay)
Have a question or comment about this page? Let us know.
