Traveler ratings summary of Thistle Hyde Park, London Hotel
| Overall satisfaction | 80% of travelers (8 of 10) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.0 | 3.7 | 4.2 | 3.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Write a review of this hotel (You may be required to sign in to verify your stay)
Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 10 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 5.0 | 3.0 |
Generally good choice
Well, nice building and interiors, just opposite Hyde Park, quiet hotel. Little disappointments: - breakfast is not included in price (in 4 stars’ hotel it should be automatically, I guess...?). And extra beds: I booked 4 bed room for family - and it was double room with two extra additional beds, not too much comfortable :-(
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 3.0 |
Construction zone--Summer 2009
Hotel next door under major renovation. Not an issue if you are staying over the weekend. Construction activity starts about 8 am during weekdays.
Traveler's tip on local attractions
Nice location across the street from Hyde Park. Local eateries close early though.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 4.0 | 4.0 | 4.0 |
probably won’t
two complaints: I was never offered the breakfast plan which they had & I would have taken. All guests seemed to have it with their accomidations. I left some clothing in the room after I checked out. I called them 3x’s to inform them and they told me they would get back to me, but never did.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Great Hotel
The hotel was a bit out of the way but a beautiful view of Hyde Park and directly across from the Park. The neighborhood was quiet and just a couple blocks away were a ton of restaurants, etc. The hotel staff answered all of our questions, and we had many, and were very helpful with directions.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 4.0 |
very fine hotel with helpful service
This hotel was very nice . My only disappointment was that I paid extra to get an upgrade and I am not sure it ever happened. The hotel know nothing about it. It is right on Hyde Park which made it elegant but was about a ten to fifteen minute walk from any shops or restaurants. Really a good choice if you are the type of person who wants to eat in the hotel restaurant but there aren’t any nearby lower cost options. The staff was small and could not have been more helpful. You really felt like they were there to take care of you.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Nice hotel
Nice hotel
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 2.0 |
OK hotel
In general the hotel was great. Unfortunately the beds were very hard and uncomfortable to sleep in.
Traveler's tip on local attractions
the location of the hotel made getting around London easy
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 3.0 |
A reasonable place to stay
This hotel is nice although we were a little disappointed. We had stayed in a different hotel on our previous visit that was in a different part of London and had enjoyed that hotel more. This hotel was a few blocks from a subway station which is fine when the weather is nice but challenging in the rain. Also, our bed was horribly uncomfortable. We could feel the springs. When I said something to the front desk they said,"Oh that bed must not have been replaced yet." They made it up to us by giving us a very spacious room with a nice bed, but I felt that they shouldn’t be using the room until the bed was replaced. It was that bad. The front desk staff was extemely nice and polite. I would stay there again if I was wanting to stay in that part of town.
Traveler's tip on local attractions
This hotel is walking distance to the Portobello Road Market, and is across the street from Hyde Park.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 2.0 | 2.0 |
Not Impressed
Definitely not 3 and a half stars. The rooms are dated and musty. Only portable air conditioning units. Staff said the air system is old fashioned so they have to supplement it. Elevator (lift) was not operational and the staff couldn’t say when or if it would be repaired. Definitely overpriced. There are many other hotels nearby that would have been a better choice.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 4.0 | 5.0 | 4.0 |
Very professional courteous staff
Really enjoyed our stay
Write a review of this hotel (You may be required to sign in to verify your stay)
Have a question or comment about this page? Let us know.