(Rates from $99.00)
Serrano Hotel - a Kimpton Hotel
Spanish-Moroccan style in downtown San Francisco
Cable cars and shops
This stylish boutique hotel is in downtown San Francisco, 2 blocks from Union Square and the Powell Street cable car, and a half-mile from the Moscone Center and the San Francisco Museum of Modern Art.
See this hotel on a mapCaptivating cuisine
The 17-story Spanish-Moroccan style Serrano dating from 1928 offers an evening wine reception, 24-hour business and fitness centers, and stylish Ponzu restaurant showcasing California-Asian cuisine.
More hotel informationSeraglio-style rooms
Serrano’s guestrooms, dressed in crimson and gold with Moroccan accents, have triple-sheeted beds, iPod-docking stations, high ceilings, window seats, and complimentary high-speed Internet access.
More room informationTraveler Opinions: Hotel review summary of Serrano Hotel - a Kimpton Hotel, San Francisco Hotel
| Overall satisfaction | 94% of travelers (128 of 136) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.4 | 4.3 | 4.6 | 4.4 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Serrano Hotel - a Kimpton Hotel in San Francisco
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
SF
The hotel was awesome! It was my first time at a Kimpton and also a Boutique Hotel, and I will definetely go back.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 4.0 | 5.0 |
Good location
Nice hotel convenient to Union Square, Chinatown and major bus line. Good restaurants in the area. Small inconvenience waiting for a clogged tub and toilet to be fixed. I was told someone would be right there and waited 45 minutes. I had to leave before someone arrived but problems were fixed when I got back later in the day. There’s a hotel on every corner in this area of the city. I would probably check out a few more before staying at the Serrano again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 2.0 | 2.0 | 4.0 |
GREAT STAFF, LOCATION BUT ROOMS ARE WORN
I have to say the staff is wonderful at the Hotel Serrano. THe location is superb. The hotel is a much older structure. Quaint lobby..again friendly staff. The rooms are a bit small but nicely appointed. My particular room had worn ripped wallpaper. Bathroom was tight. Could barely use the commode. Light fixture was rusty and surface mold around the tub. If the room were in better condition, I’d say it’s a perfect Gem.