Hotel Reviews of Petro Palace Hotel, St. Petersburg hotels, Russia Skip navigation
Welcome - Already a member? Sign in

Petro Palace Hotel

St. Petersburg historic property near St. Isaac's Cathedral

Traveler ratings summary of Petro Palace Hotel, St. Petersburg Hotel

Scores are based on a 1 (poor) to 5 (excellent) rating system.
Overall satisfaction 92% of travelers (65 of 70) recommend this hotel
4.2
Hotel service Hotel condition Room cleanliness Room comfort
4.1 4.2 4.5 4.1
Scores are based on a 1 (poor) to 5 (excellent) rating system.

Write a review of this hotel (You may be required to sign in to verify your stay)

Individual ratings and reviews

All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.

A traveler from Columbia, SC recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 4.0 4.0 5.0
Posted: 30-Oct-09

Will definitely book this hotel again when returning to St. Petersburg

Great location. Extremely helpful Concierge service. Spacious rooms. Friendly staff. Although $ 7.00 for a bottle of water at the bar was rather pricey. Do not let hotel call your taxi - it is about 3 times the going rate if you call your own. Rate per night is very much in line with what is available

A traveler from South Bend, Indiana recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 15-Oct-09

Pleasant hotel and excellent location! Breakfast a little too expensive for variety,abut good qualit

Room is clean and quiet. Cozy environment. 5 minutes to Hermitage and 3 minute to Spilled Blood. 1 block to main avenue.

A traveler from New Zealand recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 3.0 4.0 4.0
Posted: 30-Sep-09

Great Location!

This hotel has an excellent location in the heart of St Petersburg. The hotel is clean and safe. The rooms are comfortable but the decor is dated.

Traveler's tip on local attractions

A 5 minute walk from the main street and close to everything. The perfect location to discover the city.

A traveler from Paris, France recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 29-Sep-09

More than met our expectations

The hotel is centrally placed and well worth the cost. The staff was helpful in all cases. Definitely worth considering as an option for hotel stay in St. Petersburg.

Lois M from San Francisco, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 16-Sep-09

Great location and very nice hotel.

Nice hotel. Nice staff and terrific location to walk to many sites.

A traveler from Boston recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 3.0 3.0
Posted: 9-Sep-09

Need updated rooms

Nice Hotel, in the middle of everything. Front desk is a little understaffed, price for in room internet is very high. The rugs in my room were very dirty, almost to the point you didn’t want to walk on them in bare feet. However, other than that the room was very clean. It just needed to be updated. I didn’t eat in the hotel, there are so many great places nearby. The staff seemed to be very attentive and accomodating. English is spoken and they were very helpful in getting the documentation I needed for a Visa.

Traveler's tip on local attractions

Stay here if you want great access to all the sights and to the central shopping district.

A traveler from Boston, MA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 8-Sep-09

SPB’s best location

Nice hotel, good service. Location is the best part.

A traveler from Philadelphia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 5.0 4.0 5.0
Posted: 18-Aug-09

Would Recommend

Great location, spacious room, airconditioning worked well. The staff is friendly. Breakfast could be better.

Traveler's tip on local attractions

The hotel is very close to many local attractions; it’s also just a walking distance away from public transportation.

Liz K from Los Angeles, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 3.0 4.0
Posted: 18-Aug-09

Great location and good price

The location is fantastic, but the carpet of the room was very dirty.

Natalie K from Little Falls, New Jersey recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 13-Aug-09

Can’t wait to go back!

First time back to Saint Petersburg in over 10 years. We are glad that we chose the Petro Palace Hotel and plan to stay there again. The hotel offered everything a tourist needs; including sightseeing tours, transportation, a gift shop, lounge and restaurants. The rooms were comfortable and nicely decorated. We were impressed with the extremely helpful hotel staff. The hotel has a great location in the center of the city within walking distance to many important sights which saves on time and transportation costs. Highly recommend this hotel, especially to those not with a large tour group.

A traveler from Houston & Moscow recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
3 2.0 3.0 3.0 3.0
Posted: 11-Aug-09

Pros and Cons

This hotel is in a very good location near the Hermitage. Easy walking distance to most of the major sites tourists want to see. They also have a cab service for a heafty price that can take you farther. I would not characterize this hotel as 4 or 5 star. It was more like a motel 6 in the US. Nothing special. I was not impressed by the hotel staff. We arrived a few hours earlier than checkin (noon). And, even though I had written to their email that we would be arriving at that time, they made us pay for an extra night to checkin prior to noon. The room was already ready too. Just a different sense of "customer service" there. Also, we had ordered ballet tickets to be delivered to the hotel, but the hotel front desk had no idea what we were talking about when we were asking for them. Luckily, someone had placed them in our room. Not so sure the front desk was on top of things. Be prepared to pay more in St. Petersburg than in places like Moscow. Overall, it was the location that won out over having to deal with the evils of the front desk clerks. The morning breakfast included a small typical buffet: yogurt, breads, juices, sausages, etc. It seemed like many tour group types were staying there.

Traveler's tip on saving a few bucks

Don’t check in until after noon or they will charge you for an extra night.

Linda S from Vero Beach, FL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 4.0 4.0
Posted: 8-Aug-09

Good value and great location

Staff was a little stiff at first, but then they became very helpful. Adjoining restaurant food and show was good. Bit pricey.

Traveler's tip on shopping

Good shops on strip, including DVD rental open 24 hrs.

A traveler from Riverside, CA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 5.0
Posted: 14-Jul-09

Nice spot

The hotel staff were very helpful. there is a charge for internett service. I would stay here again.

Traveler's tip on local attractions

Take the metro. it’s a trip. Study up on the russian alphabet first!

Charles T from Chesterton, Indiana recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 5.0 4.0
Posted: 25-Jun-09

I recommend the Petro Palace

This hotel is in a great location, near the major attractions. The room we had first was average, but they switched us to a better room when we asked. The older building is nicer than the new building in the rear. The best part of this hotel is the RESTAURANT! Superb food and atmosphere, extremely reasonable compared to other restaurants, we had dinner there twice. Nice pool, too.

Traveler's tip on dining

The restaurant is a fine, white-tablecloth affair with fine food at a low price. Performing gypsies provided entertainment on one night.

A traveler from Alexandria, VA recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 3.0
Posted: 23-Jun-09

Petro Palace, St. Petersburg, Russia

Reservation request for a quiet room was granted--no view, but very quiet. Late June at that lattitude it does not get dark until after 11 pm, and curtins did not fit well--so the room was not dark enough for me to sleep well. The hotel is small than it looks in the website photos, but this is a plus. Breakfast expensive but good and large variety. Excellent location!

Traveler's tip

In summer, the room may be too bright at night--take your melatonin. Other places to get breakfast are not convient, so be prepared to spend money on breakfast, or coffee and pastry only in the lobby bar.

A traveler does not recommend this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
2 4.0 1.0 3.0 1.0
Posted: 18-Jun-09

Petro Palace is not a 4 star hotel

Petro Palace is by far one of the worst 4 star hotel I have stayed in. Location is very good, but that is the only thing they can brag about. The shower was awful water barely came out of the shower and the water temperature changed every second.

Roman A from Moscow, Russia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 4.0 5.0 4.0
Posted: 16-Jun-09

Petro Palace Hotel, St Pete, Russia - GREAT location, GREAT Hotel

We chose the Petro Palace hotel for location, location, location AND that they would accept our pet - a small dachshund (at NO add’l charge). Initially, our selection was based on prior visitors’ favorable reports. Now that we have spent 10 days at the hotel, I can tell you that the rooms are clean, spacious, quiet, staff friendly (multi lingual) & helpful, & that the hotel NOT have the most impressive lobby. FREE WiFi internet in the lobby area. FREE parking at the front door to the hotel (we drove from Moscow). As far as location goes, you are at the VERY center of most things to see & do - you simply canNOT beat the location. However, IF yoy would like to spend ALOT more money, you CAN stay at the Astor, 150 mtrs down the street, & be at a historic location, & have a HUGE lobby; BUT IF you want a GREAT hotel at a GREAT location at a really FAIR price - this IS it. BTW, the hotel has numerous restaurants around it - ALL GOOD, & INexpensive.

Traveler's tip on local attractions

As a foreigner living in Moscow, what I CAN tell you of importance is that IF you live in Russia, book thru Expedia, & get a MUCH better deal than from local travel agents.

Scot N from New Orleans recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 11-Jun-09

WOW!!

I have stayed at many hotels and several around the world. For the price, location, service, and hotel quality I would stay again and recommend it to others.

Traveler's tip on getting the most out of your stay

Make sure you understand where the subways are in relation to the hotel. They are a short walk but you need to know where you are going.

A traveler from seattle wa recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 4.0 4.0 4.0
Posted: 28-May-09

good hotel and good value

Location is very good, staff is good. would stay there again

A traveler from Chicago, IL recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 5.0
Posted: 13-May-09

Perfect Location

Highly recommended. This hotel has everything you would need. Perfect location to enjoy St. Petersburg.

Traveler's tip on getting the most out of your stay

Awesome bakery a block away. Great desserts, cappuccino, and breads. Must go check it out.

A traveler recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 4.0 4.0 4.0
Posted: 13-May-09

nice

ok

A traveler from newton, ma recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 5.0 5.0 5.0 5.0
Posted: 12-May-09

it was very nice

nice and clean

A traveler from Green Bay, WI recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 5.0 5.0 5.0 3.0
Posted: 28-Apr-09

Typical European rooms-small but comfortable. Sevice was great. Location was perfect.

Perfect location. Resaurant was quite good.

A traveler from Miami, Fl recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
5 4.0 5.0 5.0 4.0
Posted: 28-Apr-09

Nice Hotel to stay in St Petesburg

Very good location; many places around the hotel to walk and eat. Good choice to stay in St Petesburg

A traveler from Moscow, Russia recommends this hotel
Overall satisfaction Hotel service Hotel condition Room cleanliness Room comfort
4 4.0 5.0 5.0 5.0
Posted: 15-Apr-09

Completely satisfied

Great Hotel for a very reasonable price. Definitely worth checking if looking for a comfy place with friendly English-speaking staff during your stay in Peter..

Write a review of this hotel (You may be required to sign in to verify your stay)

Have a question or comment about this page? Let us know.

Reviews contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Expedia, Inc.'s position. Neither Expedia, Inc. nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews.

Expedia Information:   about Expedia| add your hotel| press room| investor relations| Expedia terms of use| updated privacy policy| become an affiliate| advertising| jobs| feedback
Expedia Links:   home| flights| hotels| cars| cruises| earn ThankYou Points| Elite Plus| Egencia| site map
Expedia, Inc. is not responsible for content on external Web sites. ©2009 Expedia, Inc. All rights reserved.
Photos: Getty Images, Corbis
Plus sign (+) means taxes and fees are additional.
International sites:
Australia| Canada| China| Denmark| France| Germany| India| Italy| Japan| Mexico| Netherlands| New Zealand| Norway| Spain| Sweden| United Kingdom