(Rates from $101.65)
Novotel Toronto Centre
Downtown Toronto hotel adjacent to the Sony Centre
Traveler ratings summary of Novotel Toronto Centre, Toronto Hotel
| Overall satisfaction | 88% of travelers (103 of 117) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.2 | 4.3 | 4.5 | 4.3 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 3.0 | 5.0 |
Good Place to Stay
My stay at the Novotel was great. The hotel nice and clean, and the hotel staff very accommodating. The location is great - a couple of blocks from the station and easy walking distance to lots downtown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Best Buy
We last stayed at this hotel 5 yrs ago and its in better condition now. Rooms have been updated and beds are very comfortable. Our room was 4th floor front of the hotel and with the drapes closed you cant even hear the traffic. Located 2 blocks from Union Station allows you to park the car and not need to drive and search for parking. Staff was very helpful and our morning waiter was working there 5 yrs. ago. Very good hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 3.0 | 4.0 | 4.0 |
Great location!
The Novotel was close in proximity to plenty of restaurants and bars. It was also a quick walk to many of the tourist attractions. Nice, clean, quiet hotel.
Traveler's tip on local attractions
Very quick walk to the Air Canada Centre.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Excellent choice
Very convenient, and extremely good value. Excellent buffet breakfast.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 5.0 | 4.0 |
Nice hotel in a good neighborhood
The hotels location was great since I was there at the end of September, although it may be a bit of a walk to the Convention Center in the winter. The nearby neighborhood has nice restaurants and a great coffee place. The hotel es comfortable and friendly, although I couldnt open my window. The breakfast buffet was good although expensive.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Very comfortable room
This hotel was very conveniently located in the city with good food and entertainment nearby. The staff was friendly and helpful. The room was roomy and the bed was VERY comfortable. We wood definitely stay here again.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
The best hotel, great location, stay there last year and will stay there on my next trip to tORONTO
I have nothing bad to say about the Novotel Toronto. Great hotel, Great location, I recomment this hotel to everybody. This was a dream vacation.
Traveler's tip on dining
There is about 50 places around the hotel to eat for all budget.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great Hotel
Great Hotel, best service
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 4.0 | 5.0 | 5.0 |
Luxury Value..
Very nice location. Top-notch hotel for a reasonable price..
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Hotel Rating
The location was great, close to everything. Check in was fast and simple with no issues. Hotel was very clean, I liked how this hotel had an indoor pool and gym that was open till 11:00.
Traveler's tip on dining
If you love italian food, the Spaghetti Factory was right across the street from the hotel, service was great and the prices were resonable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 3.0 | 5.0 | 3.0 |
very French-Canadian
but all speak English.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 3.0 | 2.0 |
did not fulfill its rating requirement
The hotel was located near downtown and fine for walking to nearby attractions. However the windows did not open, the room smelled of smoke (had requested nonsmoking) and the manner in which the mini bar and related services were presented was below a 3 and a half star service. I would have had to ask for a different refigerator to actually use one since the minibar was packed full and sensor activated if you removed any drinks. The hallways were stained carpet and needed an upgrade. The fact that continentel breakfast was not included again did not befit the rating of the hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Very good hotel for the cost
Locate so it is easy to get to most tourist sites on foot. Metro is close. Would definitely go back.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 4.0 | 3.0 | 3.0 |
What We Expected
The location of the hotel was excellent for our needs - good selection of restaurants directly across the street, very close to the Hockey Hall of Fame and an easy walk to the Rogers Centre, CN tower and Eaton Centre. Helpful staff.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
Good place to stay for Blue Jays baseball games
One of the least expensive hotels near Rogers Centre, and within walking distance of a number of attractions and great restaurants. Be careful about the Internet service, though. It does not reach all of the rooms.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 3.0 | 3.0 |
OK for a 3 star- nothing amazing
Staff: very nice. Room: OK, not too pretty or comfortable. Views: not good- either a parking lot or buildings directly across the street. Stay here if you really dont care about the room and dont plan to spend too much time at the hotel.
Traveler's tip on getting the most out of your stay
Dont plan any shopping on Sundays. Many places are open very limited hours.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 4.0 | 5.0 | 4.0 |
Service is the worst Ive known.
Service is the worst Ive known.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Great experience
My 5 people enjoyed staying at this location. It is located near many attractions, especially the lakefront and the St.Lawrence Market. As a leader my only objection was that the staff were not prepared to recommend theaters or events for the one night we were experiencing Toronto. I asked several concierges for recommendation, and none were more helpful than the pamphlet. We will be returning to Toronto next year and would request info on August events and performances.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 5.0 | 5.0 | 4.0 | 4.0 |
Happy with hotel
MY family and I were very happy with this hotel. Staff was friendly and helpful. Location was good. Close to Union Station for connecting with the subway. Close to the harbor and ferries. Plenty of decent dining options close by, as wellas Lawrence St. market. If you dont mind walking , the Distillery District was a nice walk for my family.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 3.0 | 4.0 |
Nice and well located
The hotel is almost new and well design, has the basic staff, lacks a consierge but is OK.
Traveler's tip on local attractions
The hotel is everything you need for a basic confortable bed and breackfast, with luxurious spaces and good location. Try the San Lorenzo market next blocks and good pubs right in front
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
ideal location
located in downtown toronto with walking distance to all attractions and restaurants
Traveler's tip on local attractions
on/off bus service for the length of your stay
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 3.0 | 3.0 | 3.0 | 1.0 |
Not Impressed at all....
Hotel is nothing like the pictures they have displayed... If u are going to stay at a hotel, stay somewhere more upscale for the same price. This hotel is not even updated... Hotel is not worth the price of stayin...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 5.0 | 5.0 | 5.0 |
A nice place in a great location.
Novotel is centrally located for the CN Tower, the Rogers Centre, the Hockey Hall of Fame and so much else. It is a nice quiet oasis in the midst of an exciting city. Parking is expensive and something of a hassle, but other than that it is a good place to go for a visit to Toronto.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 5.0 | 5.0 | 5.0 |
Nice hotel, great location
Very pleased with the quality of the hotel, room and service. Did not experience any noise and enjoyed our stay. They were working on the underground parking ramp so there was loud noise during day. There was a sign posted at the front desk and they did not work on the weekend. We werent around the hotel during the day so it didnt bother us. Room was pleasant and clean. Due to three people in our room, we had to request an extra set of towels a couple of days. Other than that, cleaning service was very efficient. Staff was friendly. Great location. Lots of shops and restaurants within walking distance. There is a great Irish Pub across the street with great food.
Traveler's tip on getting the most out of your stay
No need to have a car when staying at this hotel. Youre two blocks away from Union Station. Take advantage of the public transportation. The street cars are always available once you figure out the routes. If you get on and off the subway and/or street cards more than three times a day, its better to purchase an all day pass. Its especially cost effective on the weekend. Two can ride on one all day pass.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 4.0 |
good value for downtown
The best part of this hotel is its location within easy walking distance of downtown sites and harbor attractions. Rooms and service are ok, clean and efficient, but nothing special
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