Traveler ratings summary of White Swan Hotel, Guangzhou Hotel
| Overall satisfaction | |||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 1.0 | 3.0 | 3.0 | 2.0 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 1 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 1.0 | 3.0 | 3.0 | 2.0 |
Terrible Service
I requested a room close to the elevator due to mobility problems, I was given a room furtherest from the elevator. I had the "Do not disturb" sign on the door, and house keeping keeps ringing the door bell and phone to ask if I need the room cleaned. I wanted to exchange money into RMB, the hotel did not have sufficient cash to cover the exchange. The bed smelled bad. The none-smoking floor had smokers staying in it. I could go on, but you get the idea.
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