Traveler ratings summary of The Moderne, New York Hotel
| Overall satisfaction | 78% of travelers (71 of 91) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 3.8 | 3.5 | 3.9 | 3.6 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
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Individual ratings and reviews
All reviews displayed below have been submitted by customers who stayed at this hotel. Only the 25 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 2.0 | 2.0 | 3.0 | 2.0 |
Not impressed
The front office receptionists was not helpful at all (very unprofessional). Did not give any much needed information about hotel access to ice etc., had to ask about phone assistant, discounts to restaurants, just no communication or acknowledgement to clients/patrons at all. My first time to visit New York and it would have been better if hotel front office staff would have been professional and cared about its patrons. I plan to revisit New York City and I will not stay at the Modern or recommend it. Sincerely
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 5.0 | 5.0 |
Good place to stay
Great hotel staff service. Clean, quiet, cool, and comfortable rooms. Hotel is older and needs a little work on repairs (old water damage on the ceiling) but we spent our time seeing the beautiful city and not sitting in our room!
Traveler's tip on local attractions
Great location for NYC sightseeing trip. Quick walk to Central Park, Times Square or the Theatre District. Easy to get to the subway.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 1.0 | 2.0 | 2.0 |
Not as expected
-Good location -Wireless coverage wasnt working even when moved to another room. -Expected better cleanliness -Corridor smells
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 4.0 | 4.0 | 4.0 |
Great hotel for what you pay!
I wasnt sure what to expect upon arriving at the Moderne, but I was pleased to discover it was amazing! I had a great stay and have very few complaints. The bathroom was super nice! The rooms look exactly like the pictures. Beds were comfy. Youre literally minutes from Times Square--GREAT LOCATION. Good service! Only complaints are that you had to ask for ice--you have no direct access to an ice or pop machine, but thats minor. Also, our bedroom window didnt lock, so anybody could have come in from the outside. But overall, you get an AMAZING hotel for the small amount you pay.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
The Moderne Hotel
Hotel is located at convenient location. Small but clean, comfortable hotel. This is a type of hotel you just need for sleep. Dont expect too much. No coffee maker. Basic items (towels, champoo, soap, hair dryer, iron) are provided. There is only one shower glass wall (by design), so water obviously splashes to the floor, which creates water pool. It was weired.
Traveler's tip on saving a few bucks
Elevator is very slow. We used stairs most of time (We stayed at 4th Floor).
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 3.0 | 4.0 | 5.0 |
Comfortable, helpful and convenient!
If your looking for somewhere cheap with a good location The Moderne is PERFECT. The rooms where clean, the staff was extremely helpful with our questions about NYC and the area and transportation to the airport. Its not the fanciest hotel and doesnt exactly have a great view but whos going to stare out the window of their hotel while in New York City anyways?! Overall, our stay was great.
Traveler's tip on saving a few bucks
Dont be SO entirely picky, a hotel is just to stay in for a few days, NOT to live in for the rest of your life.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 2.0 | 4.0 | 4.0 |
Great location and large rooms, but a little run down...
The Moderne is in a great location and offers good value, but needs some maintenance. We were upgraded to a suite on the 8th floor which turned out to be the largest room Ive ever had in New York City. It appears that theyve had some water damage in the common areas and havent finished their repairs. Once the repairs are completed, I believe that the Moderne will shine bright again. Oh, they did have the slowest elevator Ive ever been on.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Loved it.
I chose a small hotel because I hate long elevator waits. This was the perfect pick. Quaint, trendy and in a great location (4 blocks south and Central Park and 5 blocks north of Times Square. If you are in NYC to spend time out on the town and just need a great place to sleep, this is it, very quiet. Very clean. Not a lot of extras i.e. exercise room etc. There was a "coffee/tea room" but the coffee maker was out of service. There was also no ice machine but the staff brought it to the room when we asked. Much nicer than other places Ive stayed in the city in this price range in the past. Would definately return.
Traveler's tip on dining
Great deli w/ hot breakfast and great prices around the corner on 8th Ave. called "Lennys". McGees Pub across the street and something "jack", a Greek restaurant on 55th and Broadway were also very good, prices average.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 1 | 1.0 | 2.0 | 2.0 | 1.0 |
Not Recommended At All
Rooms feel like guest house, very small (not as in the web site), poor service, staff was not nice at all (we asked for wake up call that never arrived). Not recommended at all.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 3.0 | 3.0 | 3.0 | 3.0 |
Great deal and great location
Its not a super fancy hotel by any means. Its a great place to stay if you want to be really close to Times Square. Its in a safe location thats walking distance to Times Square, Central Park and Metro station. The accommodations were good; they werent first class and the rooms are small, but its perfect if you plan to spend the whole day in the city and just need a place to crash thats clean safe and comfortable.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
New Yorks best find
I would totally recommend this hotel to anyone who wants a hotel that is cheap and convenient. The staffs are super nice and courteous. It is conveniently located to many attraction. My husband and I walked every night to Times Square after dinner time. It was very nice.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 3.0 | 4.0 | 4.0 | 5.0 |
Adorable, comfy room--great location!
We got upgraded AND allowed to check in early, so our stay at the Moderne started off great. Wed been in town on business (staying at the Sheraton NY) for the first two nights, but opted for one more night on our own, so we switched hotels. After the luxury of the Sheraton, I was concerned, but the suite at the Moderne was just adorable. We loved the decor and the french doors, and the bed was very comfy. We were there in March, so no need for AC. There is construction across the street, which was noisy in the morning, but we were headed out early anyway. The desk held our bags while we did some more sightseeing before heading to the airport in the evening. The location is fabulous--walking distance to Theatre Dist./Times Square/Central Park. All in all, a good experience.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 3.0 |
Good for the price
For the price, its a fair deal. The rooms are small, and unless you are at the front, the window does not provide much light (its to a narrow alley, right against another tall building), but it is clean, in a good location, and fairly reasonable. The front desk staff is pleasant, and so long as one isnt planning on hanging out in his/her room for hours, watching the limited TV offerings, this is a good choice at this price point.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 2.0 | 3.0 | 2.0 |
Not Impressed
Small rooms, but I expected that. The biggest problem was the dinosaur A/C unit that rattled all night trying to run, then shut down for 30 min.s, then would try again. As you might imagine, NO SLEEP was obtained either night.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 4.0 |
Great Location - good solid middle of the road hotel
Nothing fancy, looking a just a bit worn, but rooms were clean and bedding was very comfortable. Excellent service on check in and check out, let me check in at 10am since they had a room available. Location is perfect, wasnt bothered at all by any noise. No view from the room, but as every says - youre in New York - you wont be in your room much.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 2.0 | 3.0 | 4.0 | 4.0 |
Mixed bag
Location is amazing. Room was clean and adequate. Hotel staff gave misinformation when asked directions and promised ice delivered to room (what were the in-room ice containers for?) but never showed up.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 4.0 |
Would stay again
For a one or two person stay, this hotel was great. It is right between Times Square and Central Park. The staff was friendly and helpful. I will definitely look for this hotel on my next stay i New York.
Traveler's tip on local attractions
A short walk to either the Broadway shows or Central Park
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 1.0 | 2.0 | 3.0 |
not for more than one night.....
Really good situation, but reaaly in bad condition...
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 3 | 4.0 | 3.0 | 4.0 | 3.0 |
its ok
The hotel location is quite good...can walk to thater district. However, there is a construction near by. Its not great but ok to stay for that price.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 4.0 | 5.0 |
something besides mainstream
If youre heading to NYC and looking for a place that gives you a more "residential" feel The Moderne is the place for you. When I visit a city I enjoy feeling more like a resident than a visitor. Staying in The Moderne gave me the feeling I was in my own apartment, not in a hotel chain. There are a few things you give up for that feeling (super nice rooms, a few amenities, etc.) but all in all my stay at The Moderne was pleasant. The decor was fun and we even got a free upgrade to a king suite overlooking the street. Id stay there again.
Traveler's tip on local attractions
This hotel is a very short walk to Times Square and Central Park and is convenient to most major attractions.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 1.0 | 3.0 | 3.0 |
Too dark too small as a hole in basement
Nice location, thats the only reason I picked up this hotel. But, was very disappointed as it has no windor, a broken mirror in bathroom and no room service at all. You just have to do everything by yourself.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 3.0 | 1.0 | 2.0 | 3.0 |
Not impressed
We paid for a deluxe room but got a small crowded room. The hotel is rundown and needs to be remodeled. We stayed at this hotel a few years ago and our deluxe room was nice but now the rugs are worn the wallpaper is peeling at the edges. Not impressed.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 2 | 2.0 | 2.0 | 3.0 | 2.0 |
Not impressed
While I wasnt expecting a four-star experience, I was expecting satisfactory comfort and a coffee bar...as advertised on the hotels website. Unfortunately, the location and the price were the only good things about this hotel. The phone in the room did not work. The TV cable hookup was loose (we fixed it for a better picture) and the bed was hard and lumpy. No coffee and indifferent staff at the front desk topped off a less than satisfactory experience. We had to recharge our magnetic room key each time we used it. Will look for a better alternative next time!
Traveler's tip on local attractions
Easy walk to Central Park, Columbus Circle, Metro stops, The Lincoln Center and a nice bistro at Broadway and W 55th.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 5.0 |
Great location and great price
My husband, daughter, and I had an extremely enjoyable stay at The Moderne. The location was perfect. We were 1/2 block from the David Letterman studio and got to attend his show. We were within a short walk to Times Square and to the theatres. We had an excellent time on our first trip to New York and would definitely stay at The Moderne again as well as recommend it to others!
Traveler's tip on getting the most out of your stay
Be prepared to walk and you can go just about anywhere you want on foot. Take time to enjoy the city and not just the tourist highlights. We enjoyed the harbor lights cruise. We loved Shrek The Musical!
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 4 | 4.0 | 4.0 | 5.0 | 3.0 |
Good choice for this price.
Generally Im satisfied with this hotel, its location is very good, the Time Square is app. 6-7 minutes walk, the southern part of the Central Park is about 5 minutes. You know, I couldnt afford me a posh hotel in Manhattan, but for this price it was pretty clean and well equipped. I only missed a small fridge from my room. And I only used for sleeping this hotel, in the other time I visited the most interresting and exciting parts of NY. So, I recommend this hotel for everybody who wants to save money on accomodation, and if I ever make a trip again to NY, I will not hesitate to choose the Moderne.
Traveler's tip on saving a few bucks
Dont miss NY, the best city to see in the USA!
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