(Rates from $79.00)
Country Inn & Suites By Carlson, Grand Rapids South, MI
Grand Rapids property with an indoor pool
Swimming pool
Recreational amenities at Country Inn & Suites By Carlson, Grand Rapids South, MI include an indoor pool, a spa tub, and a fitness facility. Other amenities include complimentary breakfast, a business center, and wireless Internet access.
More hotel informationPremium bedding
Guestrooms have premium bedding, satellite television, and cable television; rooms also include coffee/tea makers, shower/tub combinations, and hair dryers.
More room informationTraveler Opinions: Hotel review summary of Country Inn & Suites By Carlson, Grand Rapids South, MI, Grand Rapids Hotel
| Overall satisfaction | 92% of travelers (23 of 25) recommend this hotel | ||||
|---|---|---|---|---|---|
| Hotel service | Hotel condition | Room cleanliness | Room comfort | ||
| 4.4 | 4.6 | 4.7 | 4.5 | ||
| Scores are based on a 1 (poor) to 5 (excellent) rating system. | |||||
Most recent reviews and ratings for Country Inn & Suites By Carlson, Grand Rapids South, MI in Grand Rapids
All reviews displayed are submitted by customers who stayed at this hotel. Only the 3 most recent reviews are shown.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 4.0 |
Great Hotel!!
Great service and great stay. I would recommend this hotel to anyone.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 5.0 | 5.0 | 5.0 | 5.0 |
Worst Cusomter Service
My daughter got sick the first night we were there. I went to the front desk to ask for some papertowels and was told they did not have any -but was given some extra towels to clean the mess. In the morning I went back to the front desk to let them know I put the towels in a bag to contain the smell and I thought the towels were stained. I was told that I would be charged for the towels. I then asked to make sure the room was disinfected since we were staying another night and when I wiped it up with a washcloth and the cloth came up yellow. I was told they would clean it. I returned in the evening to find the bathroom had vomit on the toilet on the seat and wall. I went to the front desk and was told "Yea, I saw the report and the room was clean." I explained where it was not clean and was told they would go look at it. I went out to dinner and returned and it was still not cleaned. Again I spoke with the front desk. By now I was not happy and explained that I didn’t think it was right that I was at the point where I was going to buy cleaner and disinfect the bathroom myself. The man then went up and wiped off the toilet and that was it. I was very disgusted and had to place towels on the floor in the bathroom so that we could feel comfortable walking in there. I would definately not recommend this hotel to anyone that I know that will be staying in the area nor will I ever plan to revisit this hotel.
| Overall satisfaction | Hotel service | Hotel condition | Room cleanliness | Room comfort | |
|---|---|---|---|---|---|
| 5 | 4.0 | 5.0 | 5.0 | 4.0 |
good pick
Hotel was clean and pleasant. Well worth the money spent.
Traveler's tip on local attractions
Very convenient for attractions downtown. Right off the expressway and about 5 minutes from downtown.